Canadian Underwriter


Negotiation, Mediation, and Arbitration for the Insurance Professional

by McLennan Ross LLP
November 06, 2018
The Ranchmen's Club 710-13 Avenue SW Calgary, AB

This presentation is for adjusters, claims handlers, brokers, and underwriters. Participants will:

  • Understand principled negotiation
  • Look for the win-win in all negotiations
  • Know how to overcome roadblocks to agreement
  • Practice negotiation skills with help from the instructors/coaches
  • Understand mediation and judicial dispute resolution (JDR), and their differences
  • Know when to seek either mediation or JDR during a dispute
  • Know how to prepare for an maximize the benefits of mediation and JDR
  • Understand the fundamentals of arbitration and umpire proceedings
  • Know how to maximize efficiencies in arbitration and umpire proceedings
  • Know how to choose or appoint an arbitrator or umpire
  • Know how to enforce arbitration results

Registration: 8:30 AM – 9:00 AM
Presentation: 9:00 AM – 4:45 PM
Cost: $350 (includes refreshments and lunch)

For more information or to register visit: ADRforInsuranceDraft

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