Canadian Underwriter

Message from the President

September 30, 2014   by Albert Poon, President, Canadian Independent Adjusters' Association

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As members were returning home from CIAA’s 30th Annual General Meeting and Conference, the acquisition of Granite Claims Solutions by a non-member firm was announced, placing the association in the precarious position of potentially dealing with the magnitude of losing many loyal and long standing members.

We are grateful for David Porter’s role in steering CIAA in a positive direction and the executive is intent on advancing his progressive agenda and fully expect he will be back to lead CIAA in the future. Heartfelt thanks to David and the many Granite members for their valued participation and steadfast support of the association.

Aligning all independent adjusters with CIAA’s mandate is fundamental in achieving recognition and influence when addressing issues impacting our members; and effectively pushing them into the forefront of those organizations that can provide the results we seek. Working closely with all our industry stakeholders will forge a more cohesive, unified and all-encompassing organization that ultimately enriches the experience for all CIAA members.

We are committed to executing an aggressive strategic plan that will govern our actions and ultimately deliver more value to our membership. Increased awareness of Members’ self-interests to government and industry; increased visibility and promotion of Members’ professionalism and standards through credentialing programs; continuing education opportunities and marketing campaigns; enhancements to benefits of membership through partnerships and financial commitments are all key priorities.

These are challenging yet opportune times for CIAA. I am looking forward to working with the brilliant minds that have led CIAA in the past; Executive Director, Pat Battle; and the current members of the Executive. Again, sincere thanks to the many who contribute in advancing the independent loss adjusting profession through their membership in CIAA and I welcome those that would like to participate in this first class association.

An association’s stature relies heavily on the expertise, astuteness and selflessness of its volunteers. CIAA is extremely fortunate for the dedicated commitment of countless members for over 60 years.