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Western Perspective

December 4, 2020 by Greg Meckbach, Associate Editor

Meet Clint Smith, chief operating officer of Manitoba-based Andrew Agencies Ltd., which recently acquired several brokerages in Saskatchewan. Smith gave us his take on the challenges brokers face in Western Canada, the response to the COVID-19 pandemic, and the inside

News BrokersEducationManagementOperationsTechnology

5 must-haves for your brokerage data system

December 3, 2020 by Jason Contant

Being able to collect better data regarding sales and customer behaviour are obvious reasons to upgrade the data system at your brokerage, but there are other benefits, Vancouver-based P&C insurance consulting firm Smythe Advisory said in a blog published Tuesday.

News BrokersCommercialInsurersLoss Control

What brokers should be telling their hospitality clients

December 2, 2020 by Adam Malik

Brokers are having some frank conversations with clients in the hotel and restaurant business about the realities they’re facing and how to survive the troubles ahead, says a hospitality broker leader. “The truth is that if anybody is going to

News AlbertaB.C.BrokersCommercialInsurers

Insurance regulators expand scope of inquiry into Best Terms Pricing

December 2, 2020 by David Gambrill

Canada’s national association of provincial property and casualty insurance regulators is looking into “Best Terms Pricing” in all commercial lines following recent regulatory actions to ban the practice in the strata insurance line in B.C. and Alberta. The Canadian Council

News BrokersHRManagementOperations

The best way for brokers to add talent

December 1, 2020 by Adam Malik

Internal referrals made by successful employees are the top way brokerages are finding quality talent to add to their ranks, attendees of a recent webinar panel heard. When asked to discuss what strategies worked best to find talent, the three

News BrokersCommercialInsurers

What insurers want brokers to stop doing

November 30, 2020 by Adam Malik

Brokers who take a broad, scattershot approach to getting submissions approved by underwriters are only setting themselves — and their clients — up for failure and disappointment, an insurance executive warned during a recent webinar. For a better chance at

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Two options for cyber insurers dealing with huge loss ratios

November 27, 2020 by Adam Malik

Insurers will be forced to make tough decisions about how they offer cyber coverage, thanks to claims going through the roof this year and losses piling up across the board, a cycler expert recently told Canadian Underwriter. Insurers will have

News BrokersInsurersOperationsTrending

Trudeau expects most Canadians could be vaccinated by September 2021

November 27, 2020 by The Canadian Press

Prime Minister Justin Trudeau pushed back against critics of his government’s COVID-19 vaccination plan with assurances most Canadians would be inoculated by September 2021, with a former NATO commander leading distribution. Trudeau announced Friday that Maj.-Gen. Dany Fortin will lead

News BrokersHRManagement

On the hunt for talent? Try looking in these places

November 25, 2020 by Adam Malik

If that restaurant server’s customer service stood out to you, maybe they’d be successful working in insurance. That’s one suggestion a brokerage leader gave at a recent convention as a way to find talent from other industries to fill needs

News BrokersInsurersLegalLicensingManagementOntarioOperationsPersonal AutoTechnology

IBAO’s stance on electronic termination of coverage

November 24, 2020 by Greg Meckbach

Insurers should be allowed to terminate auto policies electronically if consumers consent, the Insurance Brokers Association of Ontario’s CEO says. In its budget document released Nov. 5, the Ontario government said the next phase of its previously-announced “blueprint” for auto

News BrokersEducationInsurersManagement

COVID-19 doesn’t mean putting your career on hold: Insurer exec

November 24, 2020 by Adam Malik

The global COVID-19 pandemic has changed the way people work and learn but similar to how brokerages and insurance companies continued to operate in a new environment, learning and growth opportunities shouldn’t have to stop, said the leader of an

News BrokersCommercialManagement

Has the pandemic changed how brokers think about specialization?

November 23, 2020 by Adam Malik

With the global COVID-19 pandemic affecting specific sectors harder than others, brokers may see the value in the diversification of their offerings so as to not have their business depend on the success of one sector, says one broker leader.