Topic Brokers
How telematics is a game-changer for claims
May 2, 2022 by Alyssa DiSabatinoTelematics, which allows insurance companies to measure client driving behaviour, has largely been used by carriers in the underwriting process, but it may prove to be equally as useful for claims, says one telematics provider. Claims telematics can be used…
How to improve worker satisfaction during “The Great Re-Shuffle”
April 29, 2022 by Alyssa DiSabatinoEmployee development may be key to increasing worker satisfaction and increasing talent equity, suggests one panellist during the Insurance Institute of Canada’s Pivot with Purpose webinar. Instead of viewing employees as assets, companies should see them as investments, explains…
Adapting management styles for the post-COVID workplace
April 28, 2022 by Alyssa DiSabatinoManagers must develop different management skills for the post-COVID world, say panellists at the Insurance Institute of Canada’s Pivot with Purpose webinar. As many organizations begin their transition to a hybrid work model, companies have a responsibility to adapt their…
Does your client think overland flood coverage is standard?
April 28, 2022 by Jason ContantBrokers have another golden opportunity to educate clients on the importance of overland flood coverage. A recent survey of Canadian homeowners conducted by rate aggregator LowestRates.ca found that 30% of 544 respondents were unaware that coverages like overland flood are…
How employers are incentivizing the return to the office
April 27, 2022 by Alyssa DiSabatinoMany in the P&C industry plan to return to work in-person, so companies may want to consider ways to incentivize their employees to return to their offices, suggests a panellist at the Insurance Institute of Canada’s Pivot with Purpose webinar.…
How brokers can take back market share from directs
April 25, 2022 by Jason ContantThere’s plenty of opportunity for the broker channel to be able to take back some market share from the direct side and agent side, says Joseph Carnevale, president of the Insurance Brokers Association of Ontario (IBAO). Brokers can gain a…
How ESG offers a competitive advantage
April 22, 2022 by Alyssa DiSabatinoPrioritizing environmental, social, and governance (ESG) issues is part of a company’s long-term competitive success, and panellists in a recent webinar shared examples of why. For example, companies that focus on ESG — and social responsibility in particular —…
Broker independence is alive and well: IBAO president
April 22, 2022 by Jason ContantInsurance Brokers Association of Ontario (IBAO) president Joseph Carnevale is not concerned about a brokerage’s ownership structure, since he sees it playing no part in whether or not brokers are “trusted advisors” to clients. “Every broker in the country is…
RIBO’s newest board member
April 21, 2022 by Jason ContantRegistered Insurance Brokers of Ontario (RIBO) has appointed Melissa Bajwa to its board. Bajwa is currently the vice president of compliance and broker network operations with PROLINK, one of the largest independent brokerages in Canada. She joined PROLINK in 2016…
Hub’s new hospitality cross-border practice leader
April 21, 2022 by Alyssa DiSabatinoKarim Chandani is Hub International’s cross-border practice leader for its hospitality specialty. Chandani previously held a role at Hub as vice-president of hospitality from 2019 to 2022. He has nearly 10 years’ experience in Hub’s hospitality and real estate…
Leaving hibernation: What’s next for P&C industry?
April 21, 2022 by David GambrillLook for Canada’s P&C industry to fine-tune the hybrid workplace model over the next six months, as the country starts to ease pandemic restrictions, industry execs say. The tinkering will involve achieving the best balance between meeting in person with…
Auto insurance caught in a political cross-fire
April 20, 2022 by Alyssa DiSabatinoAlberta’s insurance industry saw a claims ratio of 77% for auto in 2020. While this is an improvement from 2016’s claims ratio of 87%, it still poses challenges for the industry, one industry rep notes. Despite signs the province’s…