Canadian Underwriter

Topic Brokers

Young job candidate waiting for an interview
News BrokersEducationHRManagementOperations

What younger job candidates want from P&C insurance jobs

January 18, 2024 by Steve Whitelaw, Applied Systems Canada

Canada’s P&C insurance industry needs to adapt in three key areas to better recruit and retain prospects among Millennials and Gen Z. First, it should teach recruits tech skills specific to the P&C industry. Second, it should use digital technology

Burst pipe during freezing weather
News AlbertaB.C.BrokersClaimsClaims Canada ArchiveEnvironmentalManitobaPersonal HomeQuebecSaskatchewan

Brokerage sees nearly 200% increase in cold weather claims

January 18, 2024 by Jason Contant

With temperatures plummeting across Canada recently, one insurance brokerage has seen a 191% increase in cold weather-related claims in the early days of 2024 compared to 2023. “Over the past couple of weeks, we’ve seen almost three times as many

Blurred office interior
News BrokersCommercialManagementOntarioOperations

Why Mitch Insurance opened its first Ontario branch — and what’s next

January 16, 2024 by Alyssa DiSabatino

Mitch Insurance has opened a new branch in Kingston, Ontario, with a tri-fold objective to grow its footprint organically, establish a commercial focus in the province and provide entrepreneurial brokers the chance to manage a book of business. The Kingston

M&A concept
News AlbertaB.C.BrokersCommercialHRManagementMergers and AqcuisitionsMGAsNova ScotiaOperationsPersonal AutoPersonal Home

Two brokerages, one MGU involved in recent deals

January 15, 2024 by Jason Contant

Editor’s Note: This story has been corrected to clarify that Keyes Insurance was not acquired by the Canadian Broker Network but rather joined its membership. Keyes Insurance remains a fully independent brokerage solely owned by Shaun Keyes. Canadian Underwriter apologizes

Business tax deductions
News BrokersInsurersLegalLoss ControlMergers and Aqcuisitions

How brokerage mergers could create tax benefits

January 15, 2024 by Philip Porado

Tax filing season is on the horizon, which means it’s time for Canadian brokerages and insurance companies to consider how they’ll treat GST, HST or QST payments, Yakoob Vayani, a partner at KPMG in Canada in Indirect Tax, Advisory, told

Illustration of three client silhouettes atop a phone screen, surrounded by pop-up feedback icons, such as five star ratings, email, reviews, etc
News BrokersInsurersOperations

What do your insurance clients actually need? Ask them

January 15, 2024 by Alyssa DiSabatino

The first step to conducting research on customer needs is to ask, rather than assume, what your customers want, suggested Robin Shufelt, CEO at First Acre Insurance — a new farming MGA.   Yet, despite the insurance industry investing nearly

Insurance agent consulting mature, middle-aged couple signing contract documents at home
News BrokersInsurersOperations

Regulators watching how broker sales tied to compensation

January 12, 2024 by David Gambrill

Canada’s insurance regulators are paying close attention to how insurers are assessing the performance of their sales force and/or linking broker compensation to the fair treatment of consumers. In particular, they are monitoring whether brokers are being assessed using purely

In an illustration, a woman on the left is in business clothes working at an office desktop. On the right, she is in a hoodie working from a laptop in a home office.
News BrokersHRInsurersManagementOperations

Return-to-office and flexibility: can they coexist?

January 11, 2024 by Alyssa DiSabatino

P&C leaders may be able to bring staff back into the office without sacrificing the flexibility their employees want.  In fact, the key to getting ‘return to office’ right is an organization’s ability to draw workers back to their desks,

Flood on a street in Nova Scotia
News BrokersCatastrophesClaimsCommercialEmerging RisksEnvironmentalInsurersLoss ControlPersonal Home

What’s at risk if the national flood insurance program stalls

January 10, 2024 by Alyssa DiSabatino

Insurers will need to be informed about their role in the national flood insurance program by Spring 2024 if it’s to be operational before the next federal election, an Insurance Bureau of Canada (IBC) executive tells Canadian Underwriter.   The

License Plate, Keys, and Papers and Slips Proving Evidence of Auto Insurance
News AlbertaBrokersLegalPersonal Auto

Temporary pink slips that went uncovered: What the court said

January 10, 2024 by David Gambrill

Alberta’s Court of the King’s Bench has ordered the Insurance Council of Alberta’s appeal panel to re-consider a matter involving allegations that a broker issued temporary auto insurance pink slips for which there was no insurance coverage. Retired broker Anthony

News BrokersHRManagementOperationsPersonal AutoPersonal Home

WTW names head of personal lines for Canada, U.S.

January 10, 2024 by Jason Contant

Large brokerage WTW has appointed Despina Buganski as head of personal lines for its Corporate Risk & Broking division for North America (CRB NA). Effective immediately, both WTW’s Canadian and U.S. personal lines teams will report directly to Buganski, the

Two hands shaking upon making deals or acquisitions
News BrokersMergers and AqcuisitionsOntario

What’s up Stoneridge’s sleeve in 2024

January 9, 2024 by Alyssa DiSabatino

Kicking off the new year, Stoneridge Insurance Brokers (SIB) announced two new deals to build out its offerings and presence in the country, with three additional deals expected to close within the next two months.   Most recently, SIB announced