Canada’s P&C insurance industry needs to adapt in three key areas to better recruit and retain prospects among Millennials and Gen Z. First, it should teach recruits tech skills specific to the P&C industry. Second, it should use digital technology…
With temperatures plummeting across Canada recently, one insurance brokerage has seen a 191% increase in cold weather-related claims in the early days of 2024 compared to 2023. “Over the past couple of weeks, we’ve seen almost three times as many…
Mitch Insurance has opened a new branch in Kingston, Ontario, with a tri-fold objective to grow its footprint organically, establish a commercial focus in the province and provide entrepreneurial brokers the chance to manage a book of business. The Kingston…
Editor’s Note: This story has been corrected to clarify that Keyes Insurance was not acquired by the Canadian Broker Network but rather joined its membership. Keyes Insurance remains a fully independent brokerage solely owned by Shaun Keyes. Canadian Underwriter apologizes…
Tax filing season is on the horizon, which means it’s time for Canadian brokerages and insurance companies to consider how they’ll treat GST, HST or QST payments, Yakoob Vayani, a partner at KPMG in Canada in Indirect Tax, Advisory, told…
The first step to conducting research on customer needs is to ask, rather than assume, what your customers want, suggested Robin Shufelt, CEO at First Acre Insurance — a new farming MGA. Yet, despite the insurance industry investing nearly…
Canada’s insurance regulators are paying close attention to how insurers are assessing the performance of their sales force and/or linking broker compensation to the fair treatment of consumers. In particular, they are monitoring whether brokers are being assessed using purely…
P&C leaders may be able to bring staff back into the office without sacrificing the flexibility their employees want. In fact, the key to getting ‘return to office’ right is an organization’s ability to draw workers back to their desks,…
Insurers will need to be informed about their role in the national flood insurance program by Spring 2024 if it’s to be operational before the next federal election, an Insurance Bureau of Canada (IBC) executive tells Canadian Underwriter. The…
Alberta’s Court of the King’s Bench has ordered the Insurance Council of Alberta’s appeal panel to re-consider a matter involving allegations that a broker issued temporary auto insurance pink slips for which there was no insurance coverage. Retired broker Anthony…
Large brokerage WTW has appointed Despina Buganski as head of personal lines for its Corporate Risk & Broking division for North America (CRB NA). Effective immediately, both WTW’s Canadian and U.S. personal lines teams will report directly to Buganski, the…
Kicking off the new year, Stoneridge Insurance Brokers (SIB) announced two new deals to build out its offerings and presence in the country, with three additional deals expected to close within the next two months. Most recently, SIB announced…