Topic Brokers
Tips for your clients to protect against cargo theft
October 20, 2021 by Jason ContantIf your clients are carrying cargo, they should take a comprehensive and layered approach to protecting these goods, a transportation expert from Travelers said recently. This comprehensive approach consists of three layers — good processes, procedures and practices; “hard security”…
Pandemic communication between brokers and insurers needed improvement, brokerage executive says
October 19, 2021 by Jason ContantCommunication between brokers and insurers could have been better during the pandemic, a Hub International executive said during Insurance Bureau of Canada’s 2021 Commercial Insurance Symposium. “We did have some good communication, but I think there was a little bit…
What brokers should know about the hardening D&O market
October 14, 2021 by Canadian Underwriter StaffAs premiums continue rising and capacity keeps tightening, brokers placing directors and officers (D&O) liability insurance are grappling with an unpredictable market. “The last time we saw a hardening D&O market was during the financial crisis in the late 2000s.…
Job opening: Lead this global Top 3 brokerage’s Canadian operation
October 14, 2021 by Greg MeckbachIf you think you have what it takes to lead Willis Towers Watson’s Canadian corporate risk and brokerage business, the job is open and it’s not too late to apply. “We’re currently interviewing,” said Ofelia Isabel, managing director, Toronto market…
How to prevent auto insurance fraud
October 12, 2021 by Brooke SmithThere are honest drivers on the roads. In fact, a 2021 survey by ValuePenguin indicates that 78% of consumers say they’ve never lied to their auto insurers. However, 8% have “misinformed” their insurers about the drivers in their households, and…
The latest acquisitions from Westland and Hub
October 7, 2021 by Jason ContantLarge brokerages Westland Insurance Group Ltd. and Hub International Limited have both announced recent mergers and acquisitions activity. On Tuesday, Surrey, B.C.-headquartered Westland said it had acquired personal and commercial lines brokerage Insurance Unlimited in Mississauga, Ont. The following day,…
How wedding insurance will adapt to a post-pandemic world
October 6, 2021 by Brooke SmithWedding revenues dropped by almost 40% drop in Ontario last year, according to HelloSafe.ca, due largely to the COVID-19 pandemic. Wedding insurance, as a result, was also affected. Pre-pandemic, Front Row Insurance Brokers was receiving about 200 orders a month…
Mass personalization can enhance customer experience: PwC Canada
October 5, 2021 by Canadian Underwriter StaffAccelerated digitization continues to drive strong M&A activity in P&C, with brokerages that prioritize the customer in their digitization strategies more likely to succeed. “Understanding the customer and how to change the customer experience will be the key differentiator for…
Trusted Advisor survey calls for more proactive broker contact
October 5, 2021 by Jeff BucksteinBrokers need to be more proactive in reaching out to their business and consumer clients, according to the Canadian Underwriter Trusted Advisor 2021 survey. Only 36% of business respondents — and a considerably smaller proportion of consumers (26%) — said…
Collectivfide acquires Brockville, Ontario brokerage
October 4, 2021 by Greg MeckbachCollectivfide Insurance Group Inc. announced Oct. 1 it has acquired a majority stake in Brockville, Ont.-based brokerage W.C. Burgess Insurance Services Ltd. Formed in 2019, Cambridge, Ont.-based Collectivfide’s shareholders represent mutual insurance companies in Ontario and across Canada. Originally founded…
Digitization is ‘much more than going paperless,’ panel says
September 30, 2021 by Canadian Underwriter StaffGoing digital doesn’t simply mean going paperless — it’s about the end-to-end customer experience, panellists participating in a Canadian Underwriter webinar advised. “When we talk about going paperless, it’s much broader and more robust than simply not mailing out paper…
Brokers must explain what’s included in homeowners’ policies
September 28, 2021 by Brooke SmithHome is where the heart is. But if your clients aren’t passionate about their home insurance policies, it’s your job to help them understand their coverages. While one part of a homeowner’s policy covers the building itself and the belongings…