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Smoke rises from wildfires in the Halifax area
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Will this be the worst wildfire season Canada has ever seen?

June 6, 2023 by Mia Rabson - THE CANADIAN PRESS

OTTAWA – This is on track to be the worst fire season Canada has ever seen and the risk of wildfires will remain well above average in most of the country throughout the summer, the federal government warned Monday. At

Smoke rises from wildfires in the Halifax area
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What it’s like on the scene of the Nova Scotia wildfires

June 1, 2023 by Jason Contant

Two large wildfires burning in Halifax and Shelburne counties in Nova Scotia remain out of control, even as fire and additional living expenses (ALE) claims start to trickle in for insurers and adjusters. Some adjusters aren’t able to access the

Forest fire burning in Nova Scotia
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What makes the Halifax wildfire so unique

May 29, 2023 by Jason Contant

Nova Scotia is no stranger to wildfire, but the out-of-control blaze burning in suburban Halifax is unique in its aggressiveness, Glenn McGillivray, managing director of the Institute for Catastrophic Loss Reduction told Canadian Underwriter Monday.  As of Monday afternoon, an

Technician working on lithium-ion rechargeable battery
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Why claims frequency is trending for electric vehicles

May 16, 2023 by Jason Contant

Repairable claims frequency for electric vehicles (EVs) in Canada and the U.S. continues to increase slightly with each passing quarter, albeit very slowly, according to a new report from Mitchell, an Enlyte company. EV repairable claims frequency increased 2.41% in

Adjuster filling out a car accident assessment form
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Growth? Maybe. Why carriers aren’t promising a soft market yet

May 11, 2023 by Alyssa DiSabatino

Beyond the obvious threats of inflation and a possible economic downturn later in 2023, a confluence of other issues is triggering duress for brokers and insurers, which has carriers cautioning the hard market isn’t over yet. Taken together, these factors

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Why the P&C broker talent crunch won’t end soon

April 28, 2023 by Philip Porado

While the hard market’s still a huge challenge for Canada’s broker distribution channel in 2023, finding qualified workers was also top concern for brokers. So said more than 150 nationwide respondents to Canadian Underwriter’s 2023 National Broker Survey. The survey,

Woman mentoring a young employee in the office
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Why ‘reverse mentoring’ is better than mentoring

April 25, 2023 by David Gambrill

Mentoring up, or ‘reverse mentorship,’ in which managers learn as much from employees as employees learn from their managers, is fast becoming a topic of conversation in a P&C industry characterized by significant gaps in age and professional experience. “I’m

Insurance adjuster examining a building destroyed by fire
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Can risk management companies close the talent gap?

April 20, 2023 by Jason Contant

A high percentage of today’s pool of risk managers has been working in the industry a long time, and the next largest group are fairly new to the business. Those in the younger group “are excited about what they’ve done

Claims adjuster explaining repairs to homeowner
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One concerning trend for independent adjusters

April 14, 2023 by Jason Contant

Canadian P&C carriers appear to be taking claims adjusting expenses in-house more often than several years ago, a trend of concern to the independent adjusting community. The good news is that net loss ratios since 2006 and the proportion of

People survey the damage around their home in Montreal after the ice storm.
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How recent extreme weather compares to 1998 Quebec ice storm

April 12, 2023 by Jason Contant

The storm that struck Ontario and Quebec — leaving some Quebecers without power for more than a week — was large, but it was nothing compared to the infamous 1998 Quebec ice storm, industry professionals said. Catastrophe Indices and Quantification

Business associates arguing.
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Why resolving claims disputes is about more than numbers

April 11, 2023 by Derek Sayers

Want to increase the likelihood of a construction project insurance claim being accepted? Take the time to validate each aspect of that claim. The upfront work will make it easier for any umpires, mediators, consultants or lawyers brought in to

Driving on a foggy highway
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Insurer reveals Top 5 auto fraud claims of 2022

March 21, 2023 by Jason Contant

Some claims show obvious elements of fraud but others go above and beyond. Such was the case with Saskatchewan Government Insurance’s (SGI) Top 5 “eyebrow-raising” attempted auto insurance frauds from 2022. SGI released last week their Top 5 list of