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Topic Claims Professionals

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Engineering or maintenance? Why both CGL and professional liability could cover this lawsuit

September 1, 2021 by Greg Meckbach

A British Columbia court has ruled in favour of Northbridge General Insurance Corporation in a dispute with XL Specialty Insurance Company over liability coverage arising from a strata power failure. Both insurers wrote policies for PCA Valence Engineering Technologies Ltd.,

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Post-pandemic mindshift needed in claims leadership: Desjardins execs

August 27, 2021 by Canadian Underwriter Staff

Claims leaders will need to evolve their mindsets if property & casualty insurers are to succeed in meeting customer demands post-COVID, senior Desjardins Insurance Group execs suggest. “Before the pandemic, we thought we were doing a good job, but we

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Why you need to offer a ‘Choose Your Own Adventure’ claims experience

August 27, 2021 by Jason Contant

Insurers need to offer customers a claims experience that can shift and adapt depending on the policyholder’s personal circumstances and what they want on any given day, speakers said Thursday during Reuters Events’ Connected Claims Canada 2021 virtual conference. “I

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Mixed result for motor vehicle injury plaintiff’s bid to quash surveillance evidence

August 25, 2021 by Greg Meckbach

Insurers defending auto tort claims should think twice before surreptitiously filming plaintiffs on their wedding day. This is among the takeaways from Rumney v. Nelson, released Aug. 19 by the Ontario Superior Court of Justice. A construction firm is being

Helicopters fly past the Tremont Creek wildfire as it burns on the mountains above Ashcroft, B.C., on Friday, July 16, 2021. THE CANADIAN PRESS/Darryl Dyck
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Evacuation orders and alerts drop in B.C. as number of wildfires holds steady

August 25, 2021 by The Canadian Press

VANCOUVER – Emergency Management BC says about 3,700 properties were on evacuation order on Wednesday, down from nearly 8,200 a week ago. A news release says nearly 11,300 properties were on evacuation alert – which means people must be ready

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3 things that can reduce risk of property cat loss recurrence: Aviva Canada CEO

August 24, 2021 by Greg Meckbach

Fire resistant cement board siding, hail-resilient asphalt shingles and backwater valves are among the measures property owners can implement now to protect their assets from climate-related disasters, Aviva Canada CEO Jason Storah suggested Tuesday. “We have enough scientific data to

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Crews fighting wildfires in B.C. aided by cooler and unseasonably low temperatures

August 24, 2021 by The Canadian Press

VANCOUVER – The BC Wildfire Service says cooler and below seasonal average temperatures have helped crews fight the blazes. Fire information officer Taylor Colman says crews are seeing between three and five fires start each day compared with about 40

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Should public workers’ compensation protect clients from liability for mental stress caused by harassment?

August 23, 2021 by Greg Meckbach

Ontario’s workers’ compensation tribunal was wrong when it decided that a Niagara Falls hotel can’t be sued by a former worker who alleges she was forced to quit after suffering harassment, the provincial Divisional Court has ruled. As a result

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Intact Centre, Insurance Bureau react to latest Liberal election promise

August 19, 2021 by Greg Meckbach

Wednesday’s Liberal election promise answers a call from Canada’s property and casualty insurance industry for a national standard for scoring properties on their resilience to weather-related disasters. In a speech in British Columbia Wednesday, Prime Minister Justin Trudeau promised a

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This insurer has ‘much more stringent underwriting criteria’ in cyber

August 18, 2021 by Greg Meckbach

Aggregation and systemic risk in cyber insurance means commercial carriers need to build up more capital for large widespread losses, suggests the CEO of a Bermuda insurer. Within cyber lines, Axis Capital Holdings Limited reduced its limits and increased deductibles,

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Maritime farmers ship hay to drought-stricken Prairies

August 18, 2021 by Amanda Stephenson - THE CANADIAN PRESS

CALGARY – Farmers in the Maritimes are pitching in to help their drought-stricken Prairie counterparts facing a “devastating” situation. On his farm in the Annapolis valley north of Halifax on Tuesday, Tim Marsh was busy baling hay that will ship

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Supreme Court of Canada won’t reverse this municipal liability finding

August 17, 2021 by Greg Meckbach

An August 12 Supreme Court of Canada decision means a Toronto-area municipality remains not liable for an electric shock suffered by a teenager at a public sports field. Zoe Onley was 18 when she was placing soccer on a wet