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Topic Claims Professionals

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Why an adjuster’s notes are out of bounds in this subrogation case

December 14, 2020 by David Gambrill

When The Co-operators quickly notified a third-party insurer, AIG Inc., upfront of its intention to pursue a subrogation claim against AIG’s client in an oil spill case, little did The Co-operators know the move would later backfire when it came

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Undisputed Neutrality

December 9, 2020 by Adam Malik, Managing Editor

In a world where insurers are amalgamating claims service offerings, third-party forensic engineers can bring to the table a neutral, unbiased perspective that is void of any potential for a conflict of interest, says Chris Giffin, chief executive officer of Haag Canada.

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What four home insurers told the auditor general about illegal electrical work

December 8, 2020 by Greg Meckbach

Some Ontario homeowners could collect insurance money on property claims even if the damage was caused by illegal electrical work, the auditor general suggests in her report released Monday. Staff with the province’s Office of the Auditor General contacted four

News AdjustersAlbertaCatastrophesClaimsClaims ProfessionalsInsurersPersonal HomeProperty

Fort McMurray residents still cleaning, considering options after spring flooding

December 8, 2020 by The Canadian Press

FORT MCMURRAY, Alta. – More than seven months ago, Cora Dion and her husband fled Fort McMurray for the second time in four years as a spring flood threatened their home in northern Alberta. They returned to a soggy mess

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How Ottawa is trying to lower earthquake related property losses

December 7, 2020 by Greg Meckbach

Natural Resources Canada is hoping to help insurers cut their loss costs with a yet-to-be released earthquake early warning system. The warning system could provide seconds to tens of seconds of warning before a location is affected by strong shaking,

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Wildfire damage is not like a Godzilla attack. Why that matters to Cat modellers

December 7, 2020 by Greg Meckbach

A client’s structure can remain standing after a wildfire, even when other buildings in the same neighbourhood burn down, because dozens of factors affect a property’s risk, experts said Thursday during a webinar. “The interesting thing about wildfire is [that]

Feature AdjustersAlbertaCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsInsurersLoss TrendsProperty

Mother Nature’s wrath

December 7, 2020 by Derek Clouthier

Alberta continues to endure the most expensive insured weather events in Canada.  What’s happening and what can be done about it?

News CatastrophesClaimsClaims ProfessionalsPropertyTechnology

Industry urged to get high-quality data into the hands of decision-makers

December 4, 2020 by Adam Malik

Getting consistent, high-quality scientific data into the hands of decision makers can protect people from the fallout of bad choices leading up to a catastrophe, such as what’s happened in Fort McMurray, Alta., a catastrophic data expert says. But it

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The advantage of merging insurers by telework

November 27, 2020 by Greg Meckbach

When COVID-19 was officially declared a pandemic nearly nine months ago, Jean-François Chalifoux was helping to lead the merger that formed Canada’s largest mutual insurer. “I was in Montreal March 12 [2020] and at 11:00 a.m. sharp, the [National Hockey

News Claims Canada ArchiveClaims ProfessionalsInsurersLiabilityMergers and Aqcuisitions

AXA XL names new chief agent

November 25, 2020 by Greg Meckbach

Glen Hopkinson is now interim country manager in Canada for AXA XL Insurance. Urs Uhlmann had been AXA XL’s Canadian country manager from 2018 until this past October. On his LinkedIn profile, Uhlmann reports he is now “open for exciting

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The Alberta hail cat has not stopped biting

November 23, 2020 by Greg Meckbach

Insurers are still receiving new claims from the June 2020 Alberta hail storm that is estimated to have cost the industry more than $1 billion. “We are actually still seeing some new losses reported from the June storm today,” said

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Lights. Camera. Claims action!

November 20, 2020 by David Gambrill

In the Canadian entertainment industry, time is money, and so when the global pandemic forced time to stand still, it hit the entertainment industry with the force of a catastrophic event. When COVID-19 hit, Crawford & Company’s adjuster and film