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Topic Claims Professionals

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Why your clients should do an inspection before buying a home

July 21, 2021 by Greg Meckbach

A couple who discovered a leaking bathtub after moving into their new home cannot get compensation from the sellers. A “reasonable inspection” would have revealed a water problem before Tyler and Keva Luscombe bought their home in 2020, the British

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Get ready for hundreds of claims from Barrie twister

July 21, 2021 by Greg Meckbach

The industry will probably see well over 200 claims from the July 15 tornado that hit Barrie, Ont., says a wind damage expert who has looked at the affected area. “I expect the total number of damaged houses was about

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The legal pitfalls of online and over-the-phone insurance applications

July 20, 2021 by Greg Meckbach

A property insurer can be stuck paying out on a claim even though the client made a “material omission” on their insurance application, but the industry can mitigate this risk by being especially careful when taking applications over the phone

The small town of Okotoks was hit hard by the June floods of 2013, with the river valley rushing and raging through wiping out pedestrian bridges, campgrounds, river banks and pathways.
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Why your clients may not have the high ground on overland flood risk

July 19, 2021 by Greg Meckbach

Many homeowners opt not to buy overland flood coverage and this could leave them uninsured in the event of a severe rain storm. “Overland flooding is any water that comes into your house through the windows or door or anything

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New industry anti-fraud group gets its first CEO

July 19, 2021 by Greg Meckbach

Terri O’Brien, a former vice president at TD Bank, is now CEO of Équité Association, the anti-fraud organization announced Monday. Équité Association is a new organization that integrates Canadian National Insurance Crime Services (CANATICS) and the IBC’s investigative services division.

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Why insured losses from Barrie twister may be higher than you think

July 16, 2021 by Greg Meckbach

The number of Barrie, Ont. clients whose homes are damaged beyond repair by Thursday’s tornado may be more than initially reported, an industry expert predicted Friday. The tornado touched down at about 2:30 p.m. July 15, the Canadian Press reported.

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Top court asked to create “new law” in waiver case involving insurer’s flip-flop on coverage

July 14, 2021 by Greg Meckbach

Canadian law on estoppel or waiver could change if the Supreme Court of Canada rules against RSA in Trial Lawyers Association of British Columbia v. Royal and Sun Alliance Insurance Company of Canada, a Vancouver-based insurance lawyer suggested Tuesday. Estoppel

Autonomous vehicle driving on a highway
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Existing auto insurance system well-positioned to handle autonomous vehicle claims: Travelers Canada exec

July 14, 2021 by Jason Contant

Canada’s existing auto insurance structure is well-positioned to resolve claims and provide fair and timely compensation to accident victims when autonomous vehicles (AVs) are involved in a crash, a Travelers Canada executive said Monday. “The current auto insurance framework is

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Why your clients’ basements will probably leak eventually

July 7, 2021 by Greg Meckbach

Homeowner clients are battling the elements just by living below the ground floor, and so they will need to act quickly if they notice water pooling in their basement, a building supply vendor suggests. “Creating a comfortable living space in

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‘I quit’: Wave of resignations prompts concerns over labour shortage

July 7, 2021 by Amanda Stephenson, The Canadian Press

CALGARY — If not for COVID-19, Valerie Whitt might never have summoned the courage to quit her job. The 50-year-old Markham, Ont. woman had been a project manager for Ontario Health for 13 years. She felt drained and exhausted from

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5 reasons why fire sprinklers fail, and what your clients can do about it

July 6, 2021 by Greg Meckbach

Building renovations are among five common reasons for fire sprinkler failure, according to Diana Rodriguez-Zaba, a partner for ServiceMaster Restoration by Zaba, in a recent article on TheBigRedGuide.com. Typical renovation incidents that can cause failure include collisions with construction equipment,

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Your work is about to change. Why working from home won’t be the same

July 5, 2021 by Adam Malik

Working from home more often means a change to the way property and casualty insurance industry professionals do their jobs, as well as the expectations between employee and employer, according to an expert from Aon. “Part of your job duties,