Canadian Underwriter

Topic Claims Professionals

Mara Elieser, whose husband kept a boat docked nearby, takes photos at the destroyed bridge leading to Pine Island, in the aftermath of Hurricane Ian in Spring Hill, Fla., Sunday, Oct. 2, 2022. The only bridge to the island is heavily damaged so it can only be reached by boat or air. (AP Photo/Gerald Herbert)
News AdjustersCatastrophesClaimsClaims ProfessionalsCommercialCommercial AutoConstructionEnvironmentalLoss ControlLoss TrendsPersonal AutoPersonal HomePropertyRisk ManagersSupply Chain

How Hurricane Ian will strain insurers’ capacity

October 3, 2022 by Philip Porado

Hurricane Ian’s Florida landfall last week and subsequent return to the Carolinas means it’s shaping up to be one of the costliest storms in U.S. history. But, while the storm that arrived on the heels of Hurricane Fiona caused massive

Rubble and damage from Hurricane Fiona in Newfoundland
News AdjustersCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsClaims TechnologyCommercialEnvironmentalNew BrunswickNewfoundland & LabradorNova ScotiaP.E.I.Personal AutoPersonal HomePropertyQuebec

What happened to the ‘quiet’ hurricane season?

September 30, 2022 by Jason Contant

Not long ago, hurricane season began very quietly with no North Atlantic hurricanes in all of August. But now it appears 2022 could produce a record-breaking hurricane. Property data provider CoreLogic is predicting Hurricane Ian could be the costliest Florida

Workers cleaning up devastation from Hurricane Fiona
News AdjustersCatastrophesClaimsClaims ProfessionalsClaims TechnologyCommercialEnvironmentalNew BrunswickNewfoundland & LabradorNova ScotiaP.E.I.Personal AutoPersonal HomeProperty

What claims adjusters are seeing from Fiona

September 28, 2022 by Jason Contant

Claims adjusters are seeing a wide variety of personal and commercial lines claims in the wake of post-tropical storm Fiona – everything from food spoilage and infrastructure claims to total losses. “Currently, we are seeing claims for personal and commercial

Illustration of a businessman holding a scale above his head with a house on one side and a bag of money on the other side
News BrokersClaimsClaims ProfessionalsCommercialInsurersLoss TrendsPersonal HomePropertyTrusted Advisor

How to ensure your clients’ property values are accurate amid volatility

September 26, 2022 by Alyssa Di Sabatino

Inaccurate property values were an industry-wide challenge in construction even before the pandemic brought economic volatility. So, how can you accurately quantify an insured’s risk when the pricing is so volatile? Clients are at risk of being underinsured when reported

Industrial ship and tugboat
News B.C.ClaimsClaims ProfessionalsCommercialInsurersLegalLiability

Promise to insure trumps cross-indemnification, court rules

September 8, 2022 by David Gambrill

In a commercial hull and machinery insurance policy containing cross-indemnities, a promise to insure by one party trumps the indemnity by the other unless the contract clearly states otherwise, B.C.’s Supreme Court has ruled in a case involving two separate

aerial view of fishing boat in the sea
News B.C.ClaimsClaims ProfessionalsCommercialInsurersLegal

Commercial insurer, brokerage granted right to a jury trial in marine claim

September 7, 2022 by David Gambrill

A B.C. commercial fishing operation must face a jury in its insurance claim against Intact Insurance and the brokerage Harlock Murray Underwriting Ltd., B.C.’s Supreme Court has ruled. The court was not convinced the claim of Arctic Pearl Fishing Ltd.,

Mature people jogging in park
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Jim Abernethy Challenge: Can P&C industry top $500K for blood cancer research?

September 2, 2022 by David Gambrill

In this year’s second annual Jim Abernethy Challenge, the Leukemia & Lymphoma Society of Canada hopes Canadian P&C insurance professionals can help top last year’s $500,000 contribution to blood cancer research and community support. The Jim Abernethy Challenge is part

Female entrepreneur holding tablet while doing inventory in her trendy clothing shop
News AdjustersClaimsClaims ProfessionalsCommercialInsurersLegalOntarioProperty

Invoices don’t add up in commercial claim against RSA, court rules

September 1, 2022 by David Gambrill

Ontario’s Superior Court has rejected two claims made by a clothes store operator against RSA for a total of $127,000 in lost inventory due to water damage, because the retailer could not prove the value of the lost merchandise. In

Hacker thief with laptop in darkness
News AdjustersB.C.ClaimsClaims ProfessionalsInsurersLegalLiabilityPersonal Auto

Insurer found vicariously liable for adjuster selling client information

August 26, 2022 by David Gambrill

B.C.’s public auto insurer has been held vicariously liable for a privacy breach, in which one of its claims adjusters sold client information to a third party that ultimately led to arson and shooting attacks. “Between April 2011 and January

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What insurers are doing to improve recruiting

August 23, 2022 by Philip Porado

It’s not your imagination, COVID-19 really did throw a wrench into the insurance industry’s ability to hire and retain talent, says a new Deloitte report on the state of Canada’s P&C industry. It found industry demand for people with the

High cost of housing repairs are fueling rising insurance claims costs
News Business InterruptionClaimsClaims ProfessionalsClaims TechnologyCommercialCommercial AutoConstructionEmerging RisksInsurersLoss ControlLoss TrendsPersonal AutoPersonal Home

Deloitte report: How microeconomic factors will impact claims costs

August 17, 2022 by Philip Porado

Yes, overall inflation is high. One trip to the grocery store demonstrates that faster than a macroeconomics refresher lecture. So will a glance at Canada’s June 2022 Consumer Price Index, which jumped 8.1% over the prior year to mark its

Angry elephant in the office
News ClaimsClaims ProfessionalsInsurersLegalPersonal AutoSaskatchewan

Client anger: It’s getting tough out there for insurers

August 12, 2022 by David Gambrill

Saskatchewan’s privacy officer has allowed the government’s auto insurer to withhold portions of a claimant’s risk assessment, on the basis that revealing the information could conceivably lead to injury or harm to its employees. However, the privacy commissioner required Saskatchewan