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How telematics is a game-changer for claims

May 2, 2022 by Alyssa DiSabatino

Telematics, which allows insurance companies to measure client driving behaviour, has largely been used by carriers in the underwriting process, but it may prove to be equally as useful for claims, says one telematics provider. Claims telematics can be used

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Leaving hibernation: What’s next for P&C industry?

April 21, 2022 by David Gambrill

Look for Canada’s P&C industry to fine-tune the hybrid workplace model over the next six months, as the country starts to ease pandemic restrictions, industry execs say. The tinkering will involve achieving the best balance between meeting in person with

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Proposal to end real estate bidding wars could affect P&C insurers

April 19, 2022 by Philip Porado

Cracking down on factors contributing to home-price escalation is a major component of the Apr. 7 federal budget document. If successful, they could affect insurers’ ability to control reconstruction costs and other claims impacts for their insureds. Proposed budget actions

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News AdjustersBrokersLicensingMGAsOntario

Regulators’ principles of conduct: Are ‘MGAs’ the same as retail brokers?

April 13, 2022 by Jason Contant

The Financial Services Regulatory Authority of Ontario (FSRA) is proposing to adopt principles of conduct for insurance intermediaries, including adjusters, brokers, MGAs and third-party administrators. Whether the principles apply to MGAs in the same way as retail brokers is open

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News AdjustersClaimsClaims ProfessionalsInsurersLegalOntarioPersonal Auto

How to lie to your auto insurer and not repay your benefits

April 11, 2022 by David Gambrill

A claimant who lied to TD Insurance about an acquaintance being present with her in a car crash so that her acquaintance could collect accident benefits does not have to repay her own benefits because of the misrepresentation, Ontario’s License

Hybrid workforce model. Choosing between In-office, Remote or Hybrid model. Work from home WFH.
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How Canada’s P&C industry is reacting to the hybrid office

March 31, 2022 by David Gambrill

Seventy-one per cent of Canada’s P&C industry reports being happy with their new hybrid office arrangements, according to a Canadian Underwriter online poll. Almost 46% reported being ‘very satisfied’ with moving to hybrid work, while a further 26% were satisfied.

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How Canada’s P&C industry feels about COVID safety in their offices

March 30, 2022 by David Gambrill

More than seven out of 10 Canadian P&C industry professionals feel protected from COVID in their new hybrid office arrangements, according to an online poll conducted this week by Canadian Underwriter. Over 650 P&C professionals answered CU‘s survey, including brokers,

Business fraud investigation
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Claims adjuster appoints new director of investigation services in Canada

January 26, 2022 by Jason Contant

Claims adjusting firm Sedgwick has appointed Mandy Yousif as director of investigation services in Canada. Ontario-based Yousif will lead Sedgwick’s new research and intelligence division for Canada. Sedgwick’s research and intelligence division allows its team of certified experts to provide

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Crawford licensee ordered to pay $10K for supervision mix-ups

January 26, 2022 by Alyssa DiSabatino

The Insurance Council of Manitoba (ICM) has fined a licensee from Crawford & Company a total of $10,000 – $5,000, plus an additional $5,000 for the assessed partial investigation costs – for failing to ensure adequate on-site supervision of the

News AdjustersB.C.CatastrophesClaimsEnvironmentalInsurersLoss TrendsPersonal Auto

What Intact paid for Cats last quarter

January 12, 2022 by Jason Contant

Intact paid out an estimated $186 million for catastrophe losses in 2021 Q4, the company reported. “Approximately 55% of the catastrophe losses were in our Canada segment, with half in personal property,” IFC says in a press release. “This mostly

News Adjusters

Loss adjusting firm promotes new president

January 7, 2022 by Alyssa DiSabatino

Greg Smith has been promoted to president of Crawford & Company, Canada. Smith’s 25-year tenure at Crawford began as director/manager of marketing. Prior to his promotion, he most recently held the positions of chief operating officer in 2021 and chief

News AdjustersClaimsClaims Canada ArchiveClaims ProfessionalsLegalOntarioPersonal Auto

Lawsuit arising from 1982 vehicle accident dismissed in 2021

December 20, 2021 by Greg Meckbach

A negligence lawsuit against a plaintiff’s lawyer by an Ontario claimant who was injured in a 1982 motor vehicle accident has been thrown out of court. The claimant settled his accident benefits and tort claims in 1999, when he was