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Why the Supreme Court of Canada validated this limitation-of-liability clause

October 15, 2021 by Greg Meckbach

A software consulting firm that was sued in Quebec for $6.25 million can rely on a limitation of liability clause in its consulting and integration contract, the Supreme Court of Canada ruled in a decision released Friday. In 6362222 Canada

News AdjustersClaimsClaims ProfessionalsClaims TechnologyInsurers

What consumers want from the claims experience

October 6, 2021 by Jason Contant

Consumers are looking for a hybrid claims processing model — an intermixing of virtual and self-service with human adjuster interaction, according to the Future of Claims 2021 Report from LexisNexis Risk Solutions. “No matter how great the technology is, consumers

Feature AdjustersB.C.CatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsInsurersLoss TrendsPersonal HomeProperty

A fire season like none other

October 6, 2021 by Jason Contant, Online Editor

Even as B.C. wildfires continue to burn, investigations begin and claims start rolling in.

Feature AdjustersCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsConstructionInsurersLoss ControlLoss TrendsOntarioPersonal HomePropertySupply Chain

Tornado blows change through Ontario bylaws

October 5, 2021 by Jason Contant, Online Editor

Municipalities respond to series of tornadoes with new rules governing building construction.

News AdjustersClaimsClaims Canada ArchiveClaims ProfessionalsClaims TechnologyInsurersLegalOperationsPersonal Auto

IBC investigative services to be transferred to Équité Association

September 28, 2021 by Greg Meckbach

The Insurance Bureau of Canada’s Investigative Services division is being transferred to a new organization, Équité Association, effective Oct. 1. That transfer has been approved by IBC’s board, IBC announced Monday. Équité Association integrates IBC’s investigative services division with the

Quadcopter drone with 4K video camera flying in the air
News AdjustersCatastrophesClaimsClaims ProfessionalsClaims TechnologyCommercialInsurersProperty

Flying high: Drone use in insurance

September 16, 2021 by Brooke Smith

By 2022, 2.85 million small drones will be flying the friendly skies, according to projections by the Federal Aviation Administration. Our numbers are nowhere near as high. According to Transport Canada, as of Aug. 31, 63,200 drones were registered in

News AdjustersBrokersCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsLoss TrendsNewfoundland & LabradorPersonal HomeProperty

Will Hurricane Larry meet the cat threshold?

September 14, 2021 by Greg Meckbach

Losses to Canadian clients, from Hurricane Larry, seem to be comprised mainly of wind damage to residential property on Newfoundland Avalon’s peninsula, according to reports from adjusters so far. Hurricane Larry, which originated in the North Atlantic Ocean, passed by

The roof of Mary Queen of Peace elementary school was torn off after Hurricane Larry crossed over Newfoundland's Avalon Peninsula in the early morning hours, in St. John's, Saturday, Sept. 11, 2021. THE CANADIAN PRESS/Paul Daly
News AdjustersBrokersCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsCommercialInsurersLoss TrendsNewfoundland & LabradorPersonal HomeProperty

What we know so far about Canadian Hurricane Larry claims

September 12, 2021 by Greg Meckbach

Kent Rowe cannot remember winds as bad as they were this past weekend in the Newfoundland and Labrador capital. “We saw gusts here in St. John’s of up to 145 kilometres an hour that lasted for about five or six

News AdjustersCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsLoss TrendsNewfoundland & LabradorPersonal HomeProperty

Hurricane Larry makes landfall in eastern Newfoundland

September 11, 2021 by THE CANADIAN PRESS

ST. JOHN’S, N.L. – Hurricane Larry made landfall as a Category 1 storm in eastern Newfoundland, arriving near South East Bight around midnight local time, according to the National Hurricane Centre in Miami. The storm crashed inland on the western

News AdjustersB.C.ClaimsClaims Canada ArchiveClaims ProfessionalsCommercialLegalLiabilityLoss TrendsPersonal HomePropertySupply Chain

Why this strata unit owner does not have to pay for common area damage

September 9, 2021 by Greg Meckbach

A British Columbia condo corporation that charged a unit owner $25,000 for common property repairs has been ordered to reverse $15,000 of the charge. Claire Adamson owns a strata unit which she rents out. Adamson lives at a different address.

News AdjustersCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsNewfoundland & LabradorNova ScotiaProperty

Centre of storm Larry could travel across Avalon Peninsula

September 8, 2021 by Greg Meckbach

Large Atlantic Ocean waves will soon affect Canada’s east coast as Hurricane Larry continues to move north. UPDATE – Hurricane Larry makes landfall in eastern Newfoundland “Significant swells will begin to reach the east coast of the United States and

News AdjustersClaimsClaims Canada ArchiveClaims ProfessionalsLegalOntarioPersonal Auto

Mixed result for motor vehicle injury plaintiff’s bid to quash surveillance evidence

August 25, 2021 by Greg Meckbach

Insurers defending auto tort claims should think twice before surreptitiously filming plaintiffs on their wedding day. This is among the takeaways from Rumney v. Nelson, released Aug. 19 by the Ontario Superior Court of Justice. A construction firm is being