Topic Adjusters
Tips for accelerating your insurance career
March 17, 2021 by Jason ContantIf Ernest Mashingaidze has one piece of advice he could share with his early career self, it would be to not fear the mystical creature. “How many times have people looked at a job application and it says you need…
How COVID changed claims adjusters
March 12, 2021 by Adam MalikAlthough the claims adjusting profession has undergone a lot of change over the last decade, last year was unlike any other, CRU Group executive vice president Skip McHardy said during a recent web conference. In particular, COVID-19 highlighted the need…
Patti Kernaghan, Kernaghan Adjusters
March 12, 2021 by Jason ContantPatti Kernaghan, President, CEO, Kernaghan Adjusters Patti Kernaghan was working in the banking industry and felt pretty settled in her career before her career path veered towards the insurance industry. “My father took me out for lunch, which was not…
Lorri Frederick, ClaimsPro
March 12, 2021 by Jason ContantLorri Frederick, President, ClaimsPro Claims has been a very “old-school” and traditional sector of the insurance industry, and for the longest time was very slow to change from the standpoints of technology, process, and diversity, said Lorri Frederick, president of…
Home insurer goes after ventilation unit manufacturers in subrogated fire claim
March 10, 2021 by Greg MeckbachA subrogated claim arising from a Hamilton area home fire is raising the question of which equipment manufacturer, if any, is liable. In 2013, a fire caused extensive damage to the Ancaster, Ont., home of Mary Arlene and Rudolf Dosen.…
Why dirt bike accident victim can get Ontario auto accident benefits
March 6, 2021 by Greg MeckbachAn Ontario claimant who suffered a severely disabling injury after falling off his dirt bike during a competition is entitled to accident benefits under his auto policy. This is the result of Beaudin v. Travelers Insurance Company of Canada, released…
By how much productivity for restoration firms dropped in the pandemic
March 6, 2021 by Adam MalikThe head of a claims restoration company says it’s reasonable to believe that productivity in his company and the industry as a whole has dropped by nearly 20% due to the global COVID-19 pandemic. That would be on par with…
Lessons learned from ‘the toughest Cat season’
March 2, 2021 by Adam MalikThe COVID-19 pandemic made it difficult at times for insurers to work through natural catastrophes, said a Wawanesa executive during a recent web conference. But they’ve learned a few lessons because of it. As Cats stormed through Alberta to the…
The future of auto claims if everyone keeps working from home
February 23, 2021 by David GambrillAuto insurers will be watching very carefully to see how future working-from-home arrangements will affect downtown traffic patterns — and hence, auto insurance claims — during the post-pandemic era, says an RSA Canada claims executive. Government lockdowns to avoid the…
Cat counter starts the year at $134 million for winter storms
February 19, 2021 by David GambrillFor the Canadian P&C insurance industry, Cat activity roared in like a lion in January, but has looked more like a kitten since then. Two winter storms in Western Canada caused more than $134 million in insured damage, based on…
Property restoration space has ‘big capacity’ issue: Brindamour
February 19, 2021 by Greg MeckbachIntact Financial Corp. is aiming to build capacity in what CEO Charles Brindamour calls the “super-fragmented” restoration contractor industry. “Our thought process with On Side [Restoration] is very much consistent with what we tried to do with BrokerLink a decade…
How much COVID business interruption claims could cost Fairfax
February 17, 2021 by Greg MeckbachBusiness interruption claims arising from the COVID-19 pandemic are expected to cost Fairfax Financial Holdings Ltd. nearly Cdn$300 million. Toronto-based Fairfax released Feb. 11 its financial results for 2020, reporting US$669 million in COVID-19 losses across all of its insurers.…