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How carriers envision the future of independent claims adjusters

September 4, 2018 by Greg Meckbach

Despite increased costs of outsourcing claims adjustment, an extreme wind event this past May serves as a reminder that insurers will continue to need independent claims adjusters and brokers should be prepared to field calls from claimants. The future of

News AdjustersCatastrophesClaims

The absurd effect of commerce law on claims adjusting

September 1, 2018 by Greg Meckbach

It is easier for Canadian insurance companies to bring in adjusters from the United States than to move Canadian adjusters from one province to another, due in part of the North American Free Trade Agreement (NAFTA), speakers said at the

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How these independent claims adjusters lost their jobs

August 30, 2018 by Greg Meckbach

Some employees of Canadian independent adjusting firms have been shown the door due to bad behaviour that the #MeToo movement is bringing to the forefront, company CEOs said at the recent Canadian Claims Summit. In terms of harassment in the

News AdjustersClaimsLegal

Regulator allows adjuster to co-own a moving company that sells to insurers

August 9, 2018 by David Gambrill

In a clear conflict of interest case, the Insurance Council of B.C. has allowed an insurance adjuster who co-owns an adjusting firm with his wife to double as a minority owner in a moving and storage company that sells its

News AdjustersClaims

Flood report: The city that saw a month’s worth of rain in under three hours

August 8, 2018 by Jason Contant

A “pocket storm” that dumped a month’s worth of rain on the City of Toronto in less than three hours Tuesday night has resulted in mostly sewer back-up and flooding claims, with few commercial losses, according to claims adjuster ClaimsPro.

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Claims adjuster fined $4,000 for failing to properly inform insured about coverage

July 25, 2018 by Jason Contant

A Quebec claims adjuster has been fined $4,000 for failing to inform an insured about an insurance carrier’s rights under the insurance policy, and for not promptly responding to emails from the insurer. Philippe Morin was charged with two counts

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How much it cost the industry when baseball-sized hail hit western Canada

July 23, 2018 by Jason Contant

A severe storm that affected parts of Saskatchewan and Manitoba in mid-June resulted in more than $90 million in insured damage, according to data released by Catastrophe Indices and Quantification Inc. (CatIQ). Strong winds and large hail – in some

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New Ontario auto catastrophic impairment definition starts in 2016

September 3, 2015 by Canadian Underwriter

A new definition of catastrophic impairment, for vehicle accident injuries, takes effect next year, the Financial Services Commission of Ontario suggested in a recent bulletin. The new definition of catastrophic impairment, in Ontario’s standard accident benefits schedule (SABS), “includes new