Topic Adjusters
What makes the Halifax wildfire so unique
May 29, 2023 by Jason ContantNova Scotia is no stranger to wildfire, but the out-of-control blaze burning in suburban Halifax is unique in its aggressiveness, Glenn McGillivray, managing director of the Institute for Catastrophic Loss Reduction told Canadian Underwriter Monday. As of Monday afternoon, an…
Losses adjusters don’t want to see from Alberta wildfires
May 24, 2023 by Alyssa DiSabatinoWith wildfires raging on across Alberta and the west, adjusters are hoping the fires stay remote and spare populous areas from catastrophic losses. “We are seeing some claims and anticipate seeing many more as dangerous conditions persist,” Patricia (P.J.) Davis,…
Some residents return home two weeks after Alberta wildfire evacuation
May 18, 2023 by Kelly Geraldine Malone and Angela Amato - THE CANADIAN PRESSThe mayor of a west-central Alberta town said it was emotional to return home nearly two weeks after an out-of-control wildfire forced residents to flee, but thousands elsewhere remain on edge as scores of fires continue to rage across much…
Why this auto claim can proceed 2 years after the limit expired
May 9, 2023 by David GambrillNova Scotia’s Supreme Court recently allowed an auto liability claim to proceed four years after the collision happened, and two years after the time limit for making a claim had expired. The delay was based mainly on the claimants’ lawyer…
New P&C industry organization launches to support mental health
May 2, 2023 by David GambrillFriends in the Industry Healing Together (FIHT) — a new industry not-for-profit organization dedicated to bridging the gap between people and mental health services — is looking for friends within Canada’s property and casualty insurance industry. “I think there’s a…
Can risk management companies close the talent gap?
April 20, 2023 by Jason ContantA high percentage of today’s pool of risk managers has been working in the industry a long time, and the next largest group are fairly new to the business. Those in the younger group “are excited about what they’ve done…
One concerning trend for independent adjusters
April 14, 2023 by Jason ContantCanadian P&C carriers appear to be taking claims adjusting expenses in-house more often than several years ago, a trend of concern to the independent adjusting community. The good news is that net loss ratios since 2006 and the proportion of…
How recent extreme weather compares to 1998 Quebec ice storm
April 12, 2023 by Jason ContantThe storm that struck Ontario and Quebec — leaving some Quebecers without power for more than a week — was large, but it was nothing compared to the infamous 1998 Quebec ice storm, industry professionals said. Catastrophe Indices and Quantification…
Want your employees back in the office? Think flexibility…
March 20, 2023 by David GambrillThree years into the pandemic-induced hybrid workplace, Canadian financial services employees are worried about losing their new-found flexible office arrangements and aren’t afraid to seek new employment opportunities elsewhere — meaning retention is the name of the game for employers…
Hub acquires two western Canadian hail insurance providers
March 13, 2023 by Jason ContantHub International Limited has acquired two western Canadian crop hail insurance companies within a two-week period. Hub announced on Mar. 4 it had acquired Leduc, Alta.-based AG Direct Hail Insurance Ltd. It acquired Regina-based Canadian Hail Agencies Inc. on Feb…
How this tech is speeding up the property restoration claims process
March 2, 2023 by Alyssa DiSabatinoOne B.C-based startup is mobilizing the often tedious property restoration management process for adjusters and contractors through a smartphone app. RocketPlan founder and CEO Joe Tolzmann experienced the inefficiency of the restoration claims process first-hand during his time in the…
How automation’s shifting on-site claims work to bigger losses
February 23, 2023 by Philip PoradoCOVID-19 accelerated development of process efficiencies for insurance adjusters. Pre-pandemic, data-gathering and communications systems began shifting many claims to desk teams, creating efficiencies for adjusters by reserving site visits for complex cases. “What COVID did was expedite some of that…