Canadian Underwriter

Topic Adjusters

Forest fire burning in Nova Scotia
News AdjustersCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsEnvironmentalNova ScotiaPersonal Home

What makes the Halifax wildfire so unique

May 29, 2023 by Jason Contant

Nova Scotia is no stranger to wildfire, but the out-of-control blaze burning in suburban Halifax is unique in its aggressiveness, Glenn McGillivray, managing director of the Institute for Catastrophic Loss Reduction told Canadian Underwriter Monday.  As of Monday afternoon, an

Damaged property from recent wildfires is shown in Drayton Valley, Alta.
News AdjustersAlbertaB.C.BrokersCatastrophesClaimsInsurersNWTSaskatchewan

Losses adjusters don’t want to see from Alberta wildfires

May 24, 2023 by Alyssa DiSabatino

With wildfires raging on across Alberta and the west, adjusters are hoping the fires stay remote and spare populous areas from catastrophic losses. “We are seeing some claims and anticipate seeing many more as dangerous conditions persist,” Patricia (P.J.) Davis,

A structure destroyed by a wildfire in Drayton Valley, Alta.
News AdjustersAlbertaB.C.ClaimsClaims Canada ArchiveEnvironmentalPersonal HomeSaskatchewan

Some residents return home two weeks after Alberta wildfire evacuation

May 18, 2023 by Kelly Geraldine Malone and Angela Amato - THE CANADIAN PRESS

The mayor of a west-central Alberta town said it was emotional to return home nearly two weeks after an out-of-control wildfire forced residents to flee, but thousands elsewhere remain on edge as scores of fires continue to rage across much

Ambulance toy wooden block and alarm clock on blue background. Emergency healthcare medical concept.
News AdjustersClaimsInsurersLegalNova ScotiaPersonal Auto

Why this auto claim can proceed 2 years after the limit expired

May 9, 2023 by David Gambrill

Nova Scotia’s Supreme Court recently allowed an auto liability claim to proceed four years after the collision happened, and two years after the time limit for making a claim had expired. The delay was based mainly on the claimants’ lawyer

Hands holding green happy smile face paper cut, good feedback rating and positive customer review, experience, satisfaction survey ,mental health assessment, child wellness,world mental health day concept
News AdjustersBrokersInsurersRisk Managers

New P&C industry organization launches to support mental health

May 2, 2023 by David Gambrill

Friends in the Industry Healing Together (FIHT) — a new industry not-for-profit organization dedicated to bridging the gap between people and mental health services — is looking for friends within Canada’s property and casualty insurance industry. “I think there’s a

Insurance adjuster examining a building destroyed by fire
News AdjustersClaimsClaims ProfessionalsClaims TechnologyEducationEmerging RisksLoss ControlLoss TrendsOperations

Can risk management companies close the talent gap?

April 20, 2023 by Jason Contant

A high percentage of today’s pool of risk managers has been working in the industry a long time, and the next largest group are fairly new to the business. Those in the younger group “are excited about what they’ve done

Claims adjuster explaining repairs to homeowner
News AdjustersClaimsClaims Canada ArchiveClaims ProfessionalsInsurersLoss ControlLoss Trends

One concerning trend for independent adjusters

April 14, 2023 by Jason Contant

Canadian P&C carriers appear to be taking claims adjusting expenses in-house more often than several years ago, a trend of concern to the independent adjusting community. The good news is that net loss ratios since 2006 and the proportion of

People survey the damage around their home in Montreal after the ice storm.
News AdjustersCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsEnvironmentalOntarioPersonal AutoPersonal HomeQuebecSupply Chain

How recent extreme weather compares to 1998 Quebec ice storm

April 12, 2023 by Jason Contant

The storm that struck Ontario and Quebec — leaving some Quebecers without power for more than a week — was large, but it was nothing compared to the infamous 1998 Quebec ice storm, industry professionals said. Catastrophe Indices and Quantification

Man kicking a cage open to find freedom. Break free from work, and life change concept. Vector illustration with white background
News AdjustersBrokersHRInsurersRisk Managers

Want your employees back in the office? Think flexibility…

March 20, 2023 by David Gambrill

Three years into the pandemic-induced hybrid workplace, Canadian financial services employees are worried about losing their new-found flexible office arrangements and aren’t afraid to seek new employment opportunities elsewhere — meaning retention is the name of the game for employers

Hailstones the size of golf balls on the ground after a severe storm
News AdjustersAlbertaBrokersClaimsClaims Canada ArchiveEnvironmentalManitobaMergers and AqcuisitionsSaskatchewan

Hub acquires two western Canadian hail insurance providers

March 13, 2023 by Jason Contant

Hub International Limited has acquired two western Canadian crop hail insurance companies within a two-week period. Hub announced on Mar. 4 it had acquired Leduc, Alta.-based AG Direct Hail Insurance Ltd. It acquired Regina-based Canadian Hail Agencies Inc. on Feb

Claims adjuster using a tablet on site at a restoration project
News AdjustersB.C.ClaimsClaims ProfessionalsClaims TechnologyCommercialInsurersManagementOperationsPersonal HomeProperty

How this tech is speeding up the property restoration claims process

March 2, 2023 by Alyssa DiSabatino

One B.C-based startup is mobilizing the often tedious property restoration management process for adjusters and contractors through a smartphone app. RocketPlan founder and CEO Joe Tolzmann experienced the inefficiency of the restoration claims process first-hand during his time in the

Robot sorting documents to represent AI helping insurance adjusters manage claims
News AdjustersBrokersClaimsClaims ProfessionalsClaims TechnologyCommercialHRLiabilityLoss ControlLoss TrendsPersonal AutoPersonal HomePropertyRisk ManagersTechnology

How automation’s shifting on-site claims work to bigger losses

February 23, 2023 by Philip Porado

COVID-19 accelerated development of process efficiencies for insurance adjusters. Pre-pandemic, data-gathering and communications systems began shifting many claims to desk teams, creating efficiencies for adjusters by reserving site visits for complex cases. “What COVID did was expedite some of that