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Hacker thief with laptop in darkness
News AdjustersB.C.ClaimsClaims ProfessionalsInsurersLegalLiabilityPersonal Auto

Insurer found vicariously liable for adjuster selling client information

August 26, 2022 by David Gambrill

B.C.’s public auto insurer has been held vicariously liable for a privacy breach, in which one of its claims adjusters sold client information to a third party that ultimately led to arson and shooting attacks. “Between April 2011 and January

Big forest fire and clouds of dark smoke in pine stands. Flame is starting to damage the trunk. Whole area covered by flame
News AdjustersBrokersCatastrophesClaimsClaims ProfessionalsCommercialInsurersNewfoundland & LabradorPersonal Home

Newfoundland’s largest wildfire in 60 years: what the P&C industry needs to know

August 8, 2022 by Alyssa DiSabatino

A long-burning forest fire in Newfoundland has charred over 10,800 hectares, but one claims professional says they’ve yet to see any claims come through, since the affected areas are not densely populated.  The fire has been burning for close to

Heavy rain clouds on the Prairies
News AdjustersAlbertaCatastrophesClaimsEnvironmentalPersonal AutoPersonal Home

Recent Alberta storms: Two Cat tornadoes and record-breaking hail

August 8, 2022 by Jason Contant

Two tornadoes in southern Alberta that damaged homes and vehicles in July have been declared catastrophes by Catastrophe Indices and Quantification Inc. (CatIQ), Insurance Bureau of Canada (IBC) confirmed to Canadian Underwriter Monday. The July 7 tornado near Bergen and

Burned out buildings in Lytton, B.C.
News AdjustersAlbertaB.C.ClaimsClaims ProfessionalsCommercialCommercial AutoConstructionEnvironmentalInsurersLoss ControlLoss TrendsOntarioPersonal AutoPersonal HomeProperty

2021 Cat frequency ties 2008 for second place

August 3, 2022 by Glenn McGillivray

Severe weather cost Canadian insurers $2.25 billion in 2021, placing the year in the Top 5 for losses according to Catastrophe Indices and Quantification Inc. (CatIQ). Last year, 14 events with $25 million in claims or higher were declared nationwide,

Group portrait of multiracial business persons with protective face masks standing together in the office.
News AdjustersBrokersClaims ProfessionalsEmerging RisksInsurersRisk Managers

Where Canada’s P&C insurance professionals are at with COVID

August 2, 2022 by David Gambrill

When deciding whether to attend industry events in-person, just over half of Canada’s risk professionals are casting a wary eye on COVID-19, while about one in three are ready to move on, according to responses received in a Canadian Underwriter

Closeup of macho looking man in a car at parking lot during night. He's staring directly at camera and looking a bit intimidating. Wearing dark suit. Lit from bot sides with sharp light. Front view.
News AdjustersClaimsInsurersLegalOntarioPersonal Auto

Inadmissible evidence good enough to access enhanced auto coverage

July 12, 2022 by David Gambrill

Inadmissible hearsay evidence is enough for a driver involved in a collision caused by an unidentified motorist to access the $1 million limit of her auto policy’s OPCF 44R Family Protection Endorsement, an Ontario court has ruled. “There is no

A leaking roof in an old office
News AdjustersClaimsCommercialEnvironmentalInsurersLiabilityLoss ControlProperty

Why your client now needs environmental insurance

July 4, 2022 by Jason Contant

Climate change is resulting in larger and non-traditional pollution losses, necessitating the need for environmental insurance to cover possible coverage gaps left by other policies, an environmental insurance expert said recently. Stronger storms coupled with increased land development can lead

Fire Debris of Houses in a small town with smoke in sky.
News AdjustersB.C.CatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsInsurers

Why it’s taken a year to get Lytton, B.C.’s post-wildfire rebuild underway

June 29, 2022 by David Gambrill

To the naked eye, not much has changed since Lytton, B.C. was razed by a June 30, 2021 wildfire, causing an estimated $100 million in insured damage. Coming up on the fire’s one-year anniversary, debris-removal work has finally begun for

Workers sandbag around a restaurant in Calgary in anticipation of heavy rainfall
News AdjustersAlbertaClaimsClaims Canada ArchiveClaims ProfessionalsEnvironmentalPersonal Home

Why recent Calgary storm is not like 2013 flooding

June 16, 2022 by Jason Contant

Although home to many of the costliest natural disasters in Canada, Alberta appears to have dodged a bullet with the latest rainfall event in the Calgary area. The City of Calgary declared a local state of emergency earlier this week

A maroon coloured minivan is being hoisted on to a tow truck. A fallen tree is in the forefront of the photo. A man in a yellow vest and a CAT vehicle are in the background.
News AdjustersBusiness InterruptionCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsEnvironmentalInsurersOntarioPropertyQuebec

How the derecho impacted claims service levels

June 7, 2022 by Jason Contant

It’s only natural claims adjusting service levels will drop, given the large number of claims arising from the derecho that struck parts of Ontario and Quebec in May, says the president of the Canadian Independent Adjusters’ Association (CIAA). “Things like

Damage from the May 21 derecho in Ontario
News AdjustersCatastrophesClaimsClaims Canada ArchiveEnvironmentalInsurersLicensingOntarioQuebec

Why this province’s approach to adjuster capacity needs to go national

June 6, 2022 by Jason Contant

The president of the Canadian Independent Adjusters’ Association (CIAA) is hoping other provinces take note of how Ontario’s insurance regulator has approached adjuster capacity and licensing issues following the May 21 derecho that struck Ontario and Quebec. On May 31,

A man in a white button down shirt with a dark tie is holding a clipboard outside.
News AdjustersClaimsEnvironmentalSupply Chain

Why adjusters are feeling squeezed during Cat response

June 3, 2022 by Alyssa DiSabatino

As NatCats increase in frequency, getting adjusters to the scene of a claim has been “tougher than it’s been in years past.” Claims experts blame economic strain and inflationary pressures, as well as to the ongoing war for talent.  Following