Topic Adjusters
How dashcams are settling insurance and liability questions
August 15, 2019 by Dan Healing - THE CANADIAN PRESSCALGARY – In a video taken through the windshield of Dung Le’s 15-year-old Toyota Echo, an oncoming car breaks the monotony of a wide, nearly empty street on a quiet August morning in a sprawling residential Edmonton neighbourhood. As it…
Why on-site adjuster supervision is needed
July 29, 2019 by Jason ContantCiting a failure to ensure proper and adequate supervision of the firm’s employees at all times, the Insurance Council of Manitoba has fined the designated representative of a Manitoba ClaimsPro LP office $5,000, plus assessed investigation costs of $3,188. “Based…
Extensive fire damage to 29-unit PEI apartment building
July 18, 2019 by THE CANADIAN PRESSCHARLOTTETOWN – A pre-dawn fire has extensively damaged a three-storey apartment building in downtown Charlottetown displacing more than 50 people. The Canadian Red Cross says most of the tenants in the 29-unit complex on 10 Harley Street are seniors. The…
ClaimsPro president Lorri Frederick steps down
July 15, 2019 by Jason ContantLorri Frederick has decided to step down from her role as president of independent claims adjusting firm ClaimsPro to spend more time with her family, the company announced Monday. In the short-term, the organization will be led by Ross Betteridge,…
Why this vehicle accident defendant tried to quash $850,000 settlement
June 14, 2019 by Greg MeckbachAdjusters handling auto liability claims shouldn’t be too quick to settle and take what the plaintiff’s lawyer is saying with a grain of salt. These are among the takeaways from Thursday’s Supreme Court of Canada decision in Fleury v. Paulus.…
CU Total Loss Series: Bending Time
June 13, 2019 by David Gambrill, Editor-in-ChiefTotal Loss Series, Part 3: Solutions Imagine Canada’s auto insurance industry saving millions of dollars each year in total loss costs and passing that along to Canadian drivers in the form of premium decreases. And all by simply reducing total…
How this province is tackling inconsistent adjuster licensing
May 24, 2019 by Jason ContantWill there soon be a consistent approach to adjuster licensing across Canada? New Brunswick is one province moving towards that goal. Earlier this month, the Insurance Division of New Brunswick’s Financial and Consumer Services Commission released a consultation paper on…
How Chuckegg Creek Wildfire could affect Canadian insurers
May 23, 2019 by Greg MeckbachThe wildfire affecting northern Alberta is much larger than the one that devastated Slave Lake in 2011 but property losses seemed minimal on Thursday afternoon. “At this point we are hearing there are no major structures that have been lost,”…
The challenges of assessing seasonal home damage
May 13, 2019 by Adam MalikDespite being told flooding in Ontario’s Cottage Country back in 2013 was one-in-100-years event, area businesses and residents are cleaning up from a second and more widespread flooding incident in less than a decade. Climate is playing a key role…
Waters to rise again in Ottawa area, even as N.B. turns to flood recovery mode
May 10, 2019 by THE CANADIAN PRESSWater levels are expected to rise again this weekend between Ottawa and Montreal, even as New Brunswick’s floods are effectively over. Officials warned late Thursday that “significant” rainfall is expected to raise water levels in the Ottawa/Gatineau area down to…
How Quebec floods are challenging adjusters
May 1, 2019 by Greg MeckbachMany homes flooded in Sainte-Marthe-sur-le-Lac, Que. will be total losses and may not have overland flood coverage, a vice president for an independent adjusting firm suggests. Claims adjusting firm ClaimsPro is involved in about 2,000 flood claims from April in…
Regulator allows out-of-province adjusters into Quebec
May 1, 2019 by Jason ContantQuebec’s financial regulator has temporarily relaxed some of its rules to allow out-of-province adjusters into the province to help deal with a large number of claims. The Autorité des Marchés Financiers (AMF) announced the change before the province began experiencing…