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Hailstones the size of golf balls on the ground after a severe storm
News AdjustersAlbertaBrokersClaimsClaims Canada ArchiveEnvironmentalManitobaMergers and AqcuisitionsSaskatchewan

Hub acquires two western Canadian hail insurance providers

March 13, 2023 by Jason Contant

Hub International Limited has acquired two western Canadian crop hail insurance companies within a two-week period. Hub announced on Mar. 4 it had acquired Leduc, Alta.-based AG Direct Hail Insurance Ltd. It acquired Regina-based Canadian Hail Agencies Inc. on Feb

Claims adjuster using a tablet on site at a restoration project
News AdjustersB.C.ClaimsClaims ProfessionalsClaims TechnologyCommercialInsurersManagementOperationsPersonal HomeProperty

How this tech is speeding up the property restoration claims process

March 2, 2023 by Alyssa DiSabatino

One B.C-based startup is mobilizing the often tedious property restoration management process for adjusters and contractors through a smartphone app. RocketPlan founder and CEO Joe Tolzmann experienced the inefficiency of the restoration claims process first-hand during his time in the

Robot sorting documents to represent AI helping insurance adjusters manage claims
News AdjustersBrokersClaimsClaims ProfessionalsClaims TechnologyCommercialHRLiabilityLoss ControlLoss TrendsPersonal AutoPersonal HomePropertyRisk ManagersTechnology

How automation’s shifting on-site claims work to bigger losses

February 23, 2023 by Philip Porado

COVID-19 accelerated development of process efficiencies for insurance adjusters. Pre-pandemic, data-gathering and communications systems began shifting many claims to desk teams, creating efficiencies for adjusters by reserving site visits for complex cases. “What COVID did was expedite some of that

A crushed vehicle from a fallen tree following a tornado in Tweed, Ont. on July 25, 2022.
News AdjustersAlbertaCatastrophesClaimsClaims Canada ArchiveEnvironmentalManitobaNew BrunswickOntarioPersonal AutoPersonal HomePropertyQuebecSaskatchewan

Is Canada seeing more tornadoes every year?

February 14, 2023 by Jason Contant

Canada saw 117 recorded tornadoes across the country during the 2022 season, tying 2021 for the highest-ever single season on record, according to the Northern Tornadoes Project (NTP). As with 2021, 29 of the tornadoes reached up to EF2 on

Young woman in a yellow shirt onlooking ruins of a house after fire disaster.
News AdjustersBrokersCatastrophesClaimsClaims ProfessionalsInsurersOperations

It’s time to address Canadian adjuster mobility, claims experts say

February 10, 2023 by Alyssa DiSabatino

Developing and effectively using the pool of Canadian claims adjusters for catastrophe response is a problem that continues to keep adjusting firms up at night, experts told a CatIQ Connect panel on Wednesday.  “Most people don’t realize that seven of

Nova Scotia vineyard
News AdjustersBrokersBusiness InterruptionClaimsClaims ProfessionalsCommercialEnvironmentalInsurersLoss ControlNova Scotia

Recent extreme cold snap causes ‘devastating’ damage to Nova Scotia vineyards

February 10, 2023 by The Canadian Press

The president of the Grape Growers Association of Nova Scotia says it will take years for vineyards to recover from the recent extreme cold snap. Steve Ells says between 95 and 100 per cent of Nova Scotia-grown vinifera variety grapes

The tail of an Air Canada aircraft behind a pile of snow at Vancouver airport
News AdjustersB.C.CatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsEnvironmentalNew BrunswickNova ScotiaOntarioP.E.I.Personal Home

What claims adjusters are seeing from holiday winter storm

January 10, 2023 by Jason Contant

Wind and water claims make up the bulk of the ‘bomb cyclone’ weather event that swept through eastern Canada during the holidays last month, adjusters told Canadian Underwriter. Much of North America was bombarded by heavy snowfall, strong winds and

Car body being painted after repair.
News AdjustersBrokersClaimsClaims ProfessionalsClaims TechnologyCommercialCommercial AutoConstructionPersonal AutoPersonal Home

Can the P&C industry navigate these 3 problems in 2023?

January 9, 2023 by David Gambrill

Thanks to supply chain disruptions, labour shortages and inflation, insurance policyholders face longer and more expensive repairs. To address that, insurance industry execs said, Canada’s P&C industry needs to up its communications game during the claims process. P&C insurance professionals

Appliances ready for purchase
News AdjustersClaimsClaims ProfessionalsClaims TechnologyInsurersLoss ControlPersonal AutoPersonal HomePropertySupply Chain

How switching appliances can shorten claims cycles

December 15, 2022 by Philip Porado

Supply chain problems aren’t going away any time soon for insurance adjusters. Home improvement retailers and warehouses have been plagued by empty shelves since the first year of the COVID-19 pandemic. And goods scarcities for everything from lumber to La-Z-Boys

Adjuster assessing a damaged property on site
News AdjustersClaimsClaims ProfessionalsInsurersLoss ControlPersonal AutoPersonal HomeSupply Chain

Why claims adjusters face a labour force double whammy

December 14, 2022 by Philip Porado

Solving the P&C industry’s talent recruitment difficulties will be a key focus for 2023, according to industry respondents to Canadian Underwriter’s annual Executive Outlook survey. While respondents focused mainly on the needs of the broking and underwriting business segments, the

Cleaning up in Charlottetown after Fiona
News AdjustersCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsEnvironmentalP.E.I.Personal HomeSupply Chain

P.E.I. utility Maritime Electric estimates cost of Hurricane Fiona

December 13, 2022 by The Canadian Press

CHARLOTTETOWN – Prince Edward Island’s electric utility says it will cost about $35 million to repair damage to the company’s distribution system caused by post-tropical storm Fiona. A spokesperson for Maritime Electric said that estimate is based on invoices received

Buildings sit in the water in Rose Blanche-Harbour Le Cou
News AdjustersBrokersCatastrophesClaimsClaims ProfessionalsClaims TechnologyCommercialInsurers

How insurance coverage will change as Canadian hurricane risk expands

December 9, 2022 by Alyssa DiSabatino

Parametric insurance is a relatively new product in Canada, and thus is not a big buy for commercial clients, but as climate change is expected to cause more hurricane events in Canada, expect this solution to get more popular north