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Calgary hail damage ‘pretty startling’ to this adjuster

June 19, 2020 by Greg Meckbach

If you have clients in the Calgary area who suffered property damage in the June 13 hail storm, they could be waiting a while to get their properties repaired, an executive for one independent adjusting firm suggests. “There are tens

News AdjustersClaimsClaims Canada ArchiveClaims ProfessionalsClaims TechnologyOperationsTechnology

How the industry can take advantage of artificial intelligence

June 18, 2020 by Greg Meckbach

Brokerages who use artificial intelligence could find opportunities to upsell based on changes in a client’s lifestyle, according to a software vendor executive. The more data you feed a machine learning model and the more you train it, the better

News AdjustersClaimsClaims Technology

COVID-19 has accelerated changes to the claims industry

June 15, 2020 by Adam Malik

Auto insurance customers should enjoy a shorter claims journey if pandemic-related changes stick around, insurance pros told Canadian Underwriter recently. Social distancing rules related to the COVID-19 pandemic have forced the insurance industry, along with its customers, to adopt technology

News AdjustersCatastrophesClaims ProfessionalsInsurersLoss ControlLoss TrendsPersonal Home

One cheap way for cities to reduce basement flood risk

June 11, 2020 by Greg Meckbach

The Intact Centre on Climate Adaptation is encouraging Canadian municipalities to follow the example of Nova Scotia municipalities that are distributing basement flood prevention tips to property owners with their tax bill. Starting Friday June 12, both the town and

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How the pandemic affects this claims adjuster’s property inspections

June 10, 2020 by Greg Meckbach

Despite the unprecedented closures and precautions arising from the ongoing pandemic, claims adjusters continue to inspect properties affected by disasters. “With exterior damages, social distancing has done nothing to affect [claims investigations] other than requiring us to stay a safe

News AdjustersClaimsClaims Canada ArchiveCommercialRisk Managers

How COVID-19 impacts maritime risk

June 9, 2020 by Greg Meckbach

Restrictions imposed on international travel to limit the spread of COVID-19 may be a concern for merchant shipping because crews could be overdue for a rest, Allianz Global Commercial Specialty suggests in a recent paper. “Due to closed international borders

News AdjustersClaimsLegal

A provincial twist on the emergency suspension of limitation periods

June 4, 2020 by David Gambrill

While many Canadian courts continue to suspend two-year limitation periods for plaintiffs to file civil lawsuits against insurers and other defendants, Alberta’s clock has started running again as of June 1 – and for claims under the province’s Insurance Act,

News AdjustersClaimsClaims Canada Archive

How Lloyd’s is handling claims differently with COVID-19

June 3, 2020 by Greg Meckbach

In response to the ongoing pandemic, the Lloyd’s market is changing the way claims are handled when multiple syndicates write one risk. “One challenge with COVID-19 is the subscription nature of the market, whereby it is often several syndicates writing

News AdjustersClaimsClaims Canada ArchiveCommercialLegalRisk Managers

Six-figure pain and suffering judgement against Wal-Mart Canada attracts appeal court scrutiny

May 29, 2020 by Greg Meckbach

A $225,000 award in a lawsuit against Wal-Mart Canada, arising from the accidental spraying of a fire extinguisher by a worker, could be headed to the Supreme Court of Canada. The victim of the accidental spraying, Kim Manos, initially won

News AdjustersClaimsSupply ChainTechnology

Q&A: Business Continuity in the Digital Age

May 27, 2020 by David Gambrill

In an age of social distancing, contactless claims resolution is an important part of preventing the spread of the novel coronavirus. Canadian Underwriter has talked to those in the claims industry about how to do their jobs safely in the

News AdjustersClaimsClaims Canada ArchiveSupply Chain

Pyrrhic victory for Intact in faulty workmanship coverage dispute

May 27, 2020 by Greg Meckbach

Intact Insurance has convinced an Alberta court that the “faulty workmanship” exclusion applies in a disputed commercial fire claim but the carrier still has to pay more than $600,000 to a bakery, mainly because the judge rejected Intact’s definition of

News AdjustersCatastrophesClaimsClaims Canada Archive

Dry conditions in Nova Scotia fuelling three large wildfires

May 27, 2020 by THE CANADIAN PRESS

HALIFAX – Provincial officials in Nova Scotia are warning about the potential for forest fires in dry, humid conditions as firefighters battle three significant wildfires across the province. The fires burning Tuesday follow a weekend blaze near Porters Lake east