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Canadian Independent Adjusters’ Association names new president

November 8, 2021 by Canadian Underwriter Staff

Jeff Edge, president of Leading Edge Claims Services Inc. in Fonthill, Ont., is the new president of the Canadian Independent Adjusters’ Association (CIAA). He is the 37th president of the association, which represents more than 1,800 independent adjusters across Canada.

News AdjustersClaimsClaims Canada ArchiveClaims ProfessionalsInsurersLegalOntarioPersonal Auto

Court rules Ontario auto insurer’s request for claimant data ‘unnecessarily invasive’

November 8, 2021 by Greg Meckbach

An Ontario judge has turned down a request by Aviva Insurance Company of Canada to order a claimant to produce banking records showing the location of vendors from which that claimant had made purchases. In November, 2020, an Aviva auto

News AdjustersCatastrophesClaimsClaims Canada ArchiveLoss TrendsOntarioPersonal HomeProperty

Barrie tornado will cost more than originally estimated

October 28, 2021 by Greg Meckbach

A bad storm system this past July will probably cost the industry about $100 million. On July 15, several tornadoes touched down in central Ontario. One caused irreparable damage to dozens of homes in Barrie, about 100 kilometres north of

News AdjustersClaimsClaims Canada ArchiveClaims ProfessionalsCommercialLegalLiabilityQuebecRisk Managers

Why the Supreme Court of Canada validated this limitation-of-liability clause

October 15, 2021 by Greg Meckbach

A software consulting firm that was sued in Quebec for $6.25 million can rely on a limitation of liability clause in its consulting and integration contract, the Supreme Court of Canada ruled in a decision released Friday. In 6362222 Canada

News AdjustersClaimsClaims ProfessionalsClaims TechnologyInsurers

What consumers want from the claims experience

October 6, 2021 by Jason Contant

Consumers are looking for a hybrid claims processing model — an intermixing of virtual and self-service with human adjuster interaction, according to the Future of Claims 2021 Report from LexisNexis Risk Solutions. “No matter how great the technology is, consumers

Feature AdjustersB.C.CatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsInsurersLoss TrendsPersonal HomeProperty

A fire season like none other

October 6, 2021 by Jason Contant, Online Editor

Even as B.C. wildfires continue to burn, investigations begin and claims start rolling in.

Feature AdjustersCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsConstructionInsurersLoss ControlLoss TrendsOntarioPersonal HomePropertySupply Chain

Tornado blows change through Ontario bylaws

October 5, 2021 by Jason Contant, Online Editor

Municipalities respond to series of tornadoes with new rules governing building construction.

News AdjustersClaimsClaims Canada ArchiveClaims ProfessionalsClaims TechnologyInsurersLegalOperationsPersonal Auto

IBC investigative services to be transferred to Équité Association

September 28, 2021 by Greg Meckbach

The Insurance Bureau of Canada’s Investigative Services division is being transferred to a new organization, Équité Association, effective Oct. 1. That transfer has been approved by IBC’s board, IBC announced Monday. Équité Association integrates IBC’s investigative services division with the

Quadcopter drone with 4K video camera flying in the air
News AdjustersCatastrophesClaimsClaims ProfessionalsClaims TechnologyCommercialInsurersProperty

Flying high: Drone use in insurance

September 16, 2021 by Brooke Smith

By 2022, 2.85 million small drones will be flying the friendly skies, according to projections by the Federal Aviation Administration. Our numbers are nowhere near as high. According to Transport Canada, as of Aug. 31, 63,200 drones were registered in

News AdjustersBrokersCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsLoss TrendsNewfoundland & LabradorPersonal HomeProperty

Will Hurricane Larry meet the cat threshold?

September 14, 2021 by Greg Meckbach

Losses to Canadian clients, from Hurricane Larry, seem to be comprised mainly of wind damage to residential property on Newfoundland Avalon’s peninsula, according to reports from adjusters so far. Hurricane Larry, which originated in the North Atlantic Ocean, passed by

The roof of Mary Queen of Peace elementary school was torn off after Hurricane Larry crossed over Newfoundland's Avalon Peninsula in the early morning hours, in St. John's, Saturday, Sept. 11, 2021. THE CANADIAN PRESS/Paul Daly
News AdjustersBrokersCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsCommercialInsurersLoss TrendsNewfoundland & LabradorPersonal HomeProperty

What we know so far about Canadian Hurricane Larry claims

September 12, 2021 by Greg Meckbach

Kent Rowe cannot remember winds as bad as they were this past weekend in the Newfoundland and Labrador capital. “We saw gusts here in St. John’s of up to 145 kilometres an hour that lasted for about five or six

News AdjustersCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsLoss TrendsNewfoundland & LabradorPersonal HomeProperty

Hurricane Larry makes landfall in eastern Newfoundland

September 11, 2021 by THE CANADIAN PRESS

ST. JOHN’S, N.L. – Hurricane Larry made landfall as a Category 1 storm in eastern Newfoundland, arriving near South East Bight around midnight local time, according to the National Hurricane Centre in Miami. The storm crashed inland on the western