Topic Claims
You can’t teach claims adjusters this skill
September 11, 2019 by Greg Meckbach, Associate EditorAs the chief claims officer for Wawanesa Mutual Insurance Company, Erin Fischer hears one question all the time. “The Number 1 question I get is: Do you need to hire claims people who are technical experts?’” Fischer said Wednesday. Although…
Ransomware: should your client pay the demand?
September 11, 2019 by Jason ContantIf your client suffers a ransomware attack, should they pay the ransom to get their systems up and running again? And if they do pay, does that guarantee the cyber criminals who locked down the systems in the first place…
How to rebrand “insurance” so customers will listen to you
September 11, 2019 by Jason Contant“Does anybody here like to buy insurance?” a Scotiabank executive asked attendees at Insurance Nexus’ Connected Insurance Canada conference in Toronto Tuesday. “Let’s be honest,” said Fernando Moreira, senior vice president of global insurance at Scotiabank. “I always come with…
Post-Dorian claims adjustment: has the industry resolved its capacity issues?
September 10, 2019 by Greg MeckbachMore than 100,000 Atlantic Canada homes and businesses were still without power three days after Dorian hit Nova Scotia, but the latest hurricane to hit Canada’s east coast should be easier for the industry to handle than the May 4…
Where Intact will stop insuring dune buggies and some snowmobiles
September 9, 2019 by Greg MeckbachClients with dune buggies or with snowmobiles that carry more than two people will no longer be able to get those vehicles insured by Intact starting next year in Nova Scotia. Intact considers dune buggies as “too risky,” wrote Jennifer…
The impact of Dorian on Canada’s P&C industry
September 9, 2019 by Greg MeckbachHurricane Dorian is definitely a catastrophe-level event for Canadian insurers, probably with huge business interruption losses and possibly bigger than 2016’s Hurricane Matthew, industry experts said Monday. “Business interruption is going to be huge on the commercial book of business,”…
Dorian tracking to pack hurricane-force winds when it hits Atlantic Canada
September 5, 2019 by Jason ContantHurricane Dorian will likely pass over Nova Scotia and Prince Edward Island with hurricane force winds, before developing into a post-tropical storm over Newfoundland and Labrador, according to the latest projections from the Canadian Hurricane Centre (CHC). A tropical cyclone…
Now that Alberta’s cap is gone, what next?
September 4, 2019 by Greg MeckbachGiving Alberta’s auto insurance regulator discretion in allowing rate increases of over 5% is good news for the industry, but more needs to be done to address claims costs, the Insurance Bureau of Canada warns. In 2017, the province’s regulator…
Tesla Autopilot let driver rely too much on automation: Investigator
September 4, 2019 by Tom Krisher - THE ASSOCIATED PRESSDETROIT – A government investigation has found that a design flaw in Tesla’s Autopilot semi-autonomous driving system and driver inattention combined to cause a Model S electric car to slam into a firetruck parked along a California freeway. The National…
How an engineer failed to spot a major basement water problem
September 3, 2019 by Greg MeckbachThree months after Edward Kent and Teresa Tomsky bought their Edmonton home, they noticed a musty smell in their basement. It turns out a foundation crack, which they were led to believe was minor, was actually quite serious. The foundation…
Flash flooding risk in Maritimes as Storm Erin arrives
August 29, 2019 by THE CANADIAN PRESSHALIFAX – Heavy rain was reported Thursday in parts of the Maritimes as Erin, now a post-tropical weather system, advanced toward the region. Environment Canada issued rainfall warnings for southeastern New Brunswick, parts of western and northern Nova Scotia and…
How Oklahoma opioid ruling could affect Canadian drug liability claims
August 28, 2019 by Laura Kane THE CANADIAN PRESSVANCOUVER – An Oklahoma court ruling that found Johnson & Johnson helped fuel the state’s opioid crisis and ordered the company to pay US$572 million could persuade drug manufacturers to settle a similar lawsuit in British Columbia, legal experts say.…