Canadian Underwriter

Topic Claims

Man hands using tablet in a supply chain warehouse
News Business InterruptionClaimsCommercialCommercial AutoEmerging RisksInsurersLoss Trends

Do clients have a better handle on supply chain risk?

February 28, 2023 by Alyssa DiSabatino

Many businesses are still recovering from supply chain disruptions that shocked them during the height of the pandemic, and 80% of firms said a lack of insurance solutions is among the greatest challenges to addressing their risks, according to a

People stranded by high water due to flooding in B.C.
News B.C.CatastrophesClaimsClaims Canada ArchiveEmerging RisksEnvironmental

Federal disaster aid program being overhauled to include climate adaptation

February 27, 2023 by Mia Rabson - THE CANADIAN PRESS

OTTAWA – Canada’s overworked disaster assistance program is being overhauled so that future projects would only be eligible for aid if they take into account the need to adapt to climate change. Emergency Preparedness Minister Bill Blair, who was in

Driving on a B.C. highway in snowy road conditions
News B.C.ClaimsEnvironmental

Frigid conditions should lift in B.C., but incoming system to bring heavy snow

February 24, 2023 by The Canadian Press

VANCOUVER – Extreme cold, Arctic outflow or snowfall warnings cover most of northern and central British Columbia as an icy and powerful storm sweeps over the province.   Environment Canada says the accompanying wind chill has made conditions in those areas

Flooded road in New Brunswick
News CatastrophesClaimsEnvironmentalNew BrunswickPersonal Home

Government caps disaster assistance, lowers threshold for property buyouts

February 23, 2023 by Jason Contant

Another provincial government is changing the way it provides disaster financial assistance by capping assistance for claims related to the same type of disaster at $200,000. New Brunswick is increasing the maximum payout for structural damage to $200,000, setting a

Woman in an airport checking out flight cancellations on the board
News ClaimsCommercialInsurersLegalLiability

Court approves insurer’s settlement over COVID flight cancellations

February 23, 2023 by David Gambrill

Ontario’s Superior Court has approved a $4.8-million settlement in a class action lawsuit related to the denial of travel insurance claims by TD Home and Auto Insurance for cancelled flights during the first months of the COVID-19 pandemic. During that

Winter storm causes power outages, travel delays and school closures in Ontario
News ClaimsEnvironmentalOntarioPersonal Home

Thousands in Ontario remain without power after winter storm

February 23, 2023 by The Canadian Press

TORONTO – Hydro One says tens of thousands of its customers in southwestern Ontario lost power after Wednesday’s winter storm and some might have to wait until Friday night for it to be restored.   The utility says more than 33,000

Robot sorting documents to represent AI helping insurance adjusters manage claims
News AdjustersBrokersClaimsClaims ProfessionalsClaims TechnologyCommercialHRLiabilityLoss ControlLoss TrendsPersonal AutoPersonal HomePropertyRisk ManagersTechnology

How automation’s shifting on-site claims work to bigger losses

February 23, 2023 by Philip Porado

COVID-19 accelerated development of process efficiencies for insurance adjusters. Pre-pandemic, data-gathering and communications systems began shifting many claims to desk teams, creating efficiencies for adjusters by reserving site visits for complex cases. “What COVID did was expedite some of that

The Lytton wildfire in B.C.
News B.C.CatastrophesClaimsClaims Canada ArchiveEnvironmental

B.C. adds $180 million to help communities prepare for natural disasters

February 22, 2023 by Dirk Meissner - THE CANADIAN PRESS

VICTORIA – Premier David Eby says he’s introducing more supports to better prepare British Columbia communities for natural disasters related to climate change before they happen. “The last few years have taught us a hard lesson about the impacts of

Court of Law Trial: Female Judge and and Jury in an E&O lawsuit
News BrokersClaimsLegalLiabilityOperations

How brokers can avoid an E&O lawsuit

February 22, 2023 by David Gambrill

A broker’s best defence against an errors and omissions (E&O) lawsuit can be summed up in three words — document, document, document. “You need to be able to prove you did [something],” broker E&O specialist Hugh Fardy, said in a

Pump jack in Saskatchewan
News AlbertaClaimsCommercialEmerging RisksEnvironmentalLoss ControlLoss TrendsSaskatchewan

Alberta, Saskatchewan methane emissions almost 4 times more than reported: research  

February 21, 2023 by Jason Contant

New research using advanced technology suggests heavy oil facilities in Alberta and Saskatchewan are releasing almost four times the amount of a powerful greenhouse gas than they report to government.   The research, published in the journal Environmental Science and Technology,

Padlock symbol in circular light bubble
News ClaimsCommercialCyberInsurersLoss TrendsTechnology

Why 2022 was a good year for cyber insurers

February 21, 2023 by Jason Contant

Controls and underwriting actions that cyber insurers took over the course of 2020 and 2021 started paying off last year, a cybersecurity expert told Canadian Underwriter recently.  “I think the cyber insurance industry in general had a much better year

Blurred people moving quickly in the hallway
News BrokersClaimsInsurersLegalLiabilityOperations

Pace of P&C industry cited as a reason for more broker E&O claims

February 17, 2023 by David Gambrill

The frenetic pace required for brokers to meet the Canadian P&C insurance industry’s premium growth targets — not to mention keeping current with the kaleidoscopic transformation of products — is putting brokers in harm’s way, broker E&O experts told Live