Canadian Underwriter

Topic Claims

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What insurers can expect from FSRA’s review of home insurance claims

March 8, 2024 by Alyssa DiSabatino

Ontario’s insurance regulator is conducting a review of home insurance claims handling to help the industry identify the greatest risks for consumer harm.  Initially announced in June 2023, the Home Insurance Thematic Review is on its way to being published,

Secure document safety concept
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B.C. health authority warns of possible privacy breach after police recover documents

March 8, 2024 by The Canadian Press

An RCMP investigation has revealed a possible privacy breach for thousands of employees who worked or work at a health authority in British Columbia’s Interior. Interior Health says police contacted them in January about finding a document during its investigation

Edmonton City Hall
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Edmonton City Hall attack supports terror charges: RCMP 

March 7, 2024 by The Canadian Press

Mounties say they believe an attack on Edmonton City Hall in January was politically motivated, meaning it reaches the legal threshold for terrorism charges.  Supt. Glenn Sells of the RCMP’s national security team said Tuesday that officers had seized an

Aviva Canada's 2023 financial results
News AlbertaCatastrophesClaimsClaims Canada ArchiveCommercialInsurersLoss TrendsManagementOntarioOperationsPersonal AutoPersonal HomeSupply Chain

How Aviva Canada fared in 2023

March 7, 2024 by Jason Contant

Aviva Canada ended 2023 with an undiscounted combined operating ratio (COR) of 95.3% and double-digit growth in gross written premiums, despite challenging market conditions that included increased weather-related losses and heightened auto theft.  The undiscounted ratio for 2023 was up

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News CatastrophesClaimsClaims Canada ArchiveManitobaNew BrunswickP.E.I.Personal HomeSaskatchewan

How home insurance premiums are trending

March 6, 2024 by Jason Contant

Canadian home insurance policyholders should brace for price increases this year following a nearly 8% year-over-year increase since the beginning of the year, according to internal data from rate comparison site My Choice Financial. Canada’s home insurance landscape is poised for

A person's hand breaking the window of a vehicle for the purpose of auto theft
News BrokersClaimsPersonal Auto

How auto theft, inflation and vehicle complexity boost claims costs

March 6, 2024 by Philip Porado

Late last year, Toronto’s police department wrapped an auto theft intervention, codenamed Project Stallion, that recovered 1,080 vehicles stolen citywide with a combined value of $59 million. That works out to just shy of $55,000 per vehicle. Auto theft is

Damage after a load fell from a crane in Vancouver
News B.C.ClaimsClaims Canada ArchiveCommercialConstructionEmerging RisksProperty

Crane accidents ‘a huge concern’ after fourth incident in Metro Vancouver

March 6, 2024 by Chuck Chiang and Brenna Owen – The Canadian Press

In 30 years of working in construction, Josh Towsley says this is a first, after Metro Vancouver saw its fourth crane accident since the start of the year. “I’ve been involved in construction since I was 19 years old …

Quebecers will soon be able to opt for an 'X' gender marker.
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Quebec to offer ‘X’ gender option for health cards, driver’s licences

March 5, 2024 by Morgan Lowrie – The Canadian Press

Quebecers who do not identify as male or female will soon be able to opt for an ‘X’ gender marker on their health cards and driver’s licences. Both Quebec’s automobile insurance board and its public health insurance board confirmed Monday

Aerial view of homes flooded by record-breaking rainfall
News CatastrophesClaimsEnvironmentalOntarioPersonal Home

How clients can be motivated on climate action

March 5, 2024 by Jason Contant

Measures to help mitigate climate change are a known commodity, it’s just a matter of motivating the public, government and regulators to take action, speakers suggested Monday at an industry event. Climate change is irreversible, but its rate can be

A gas station destroyed by the Bush Creek East wildfire in Squilax, B.C.
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Inaccurate data on forest fuels may stoke B.C. wildfires, study finds

March 4, 2024 by Brenna Owen - The Canadian Press

Wildfire fighting and forest management decisions are potentially being hampered by inaccurate government data that misrepresents forest fuel loads in British Columbia’s Interior, a new study has found.  The B.C. government says the provincial wildfire service is working with the

Stressed out over bills piling up
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Why clients are missing insurance payments — and risk policy cancellation

March 4, 2024 by Jason Contant

One Ontario brokerage has seen an increase in the number of clients missing insurance payments as well as cancellation notifications from insurers for non-payment.  For Mitch Insurance, the number of clients missing insurance payments has increased 104% since 2019. While

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Landmark opioid case wrestles with who defends among multiple insurers

March 1, 2024 by David Gambrill

When multiple commercial insurers are on the hook consecutively for long-tail claims spanning decades, defence costs should be allocated according to the proportion of time they were on risk, the Ontario Appeal Court ruled this week. The court’s landmark decision