Canadian Underwriter

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News ClaimsConstructionSupply Chain

Condo deductible dispute arises from 60-gallon flood

November 19, 2018 by Greg Meckbach

When a store on the main floor of a condo building suffered $25,000 in losses from a flood, the strata corporation was on the hook for the $5,000 deductible. The strata corporation tried to recover the $5,000 deductible from a

News CatastrophesClaimsSupply Chain

Number of customers affected by power outages quadruples in this province

November 16, 2018 by The Canadian Press

VANCOUVER – A report from BC Hydro says despite soaring numbers of powerful storms or wildfires that cause power outages, the Crown utility is still managing to respond quickly to trouble spots through the use of new technology. The report

News Business InterruptionRisk ManagersSupply Chain

Threat of Canada Post strike still alive

October 7, 2018 by Terry Pedwell - THE CANADIAN PRESS

OTTAWA – The union representing 50,000 employees at Canada Post panned the latest contract offers from the corporation Thursday, calling them “disappointing” and keeping alive the threat of a work stoppage as the busy holiday online shopping season approaches. Two

News ClaimsSupply Chain

Watch out for scammers, IBC warns Ottawa-Gatineau tornado victims

October 2, 2018 by Jason Contant

In the wake of the tornadoes that struck the Ottawa-Gatineau region Sept. 21, the Insurance Bureau of Canada (IBC) has raised another concern: contractors misrepresenting themselves or offering extensive fees for services. One restoration firm representative noted large-scale disasters can

News ClaimsSupply Chain

First General names new head of central and eastern Ontario offices

October 1, 2018 by David Gambrill

First General, a North American restoration network with operations across Canada, has appointed Dan Burns to be the regional director of its central and eastern Ontario offices. First General has more than 80 general locations in Canada and the United

News CatastrophesClaimsSupply Chain

Simple disaster preparation rules that commercial clients forget

September 13, 2018 by Greg Meckbach

Though it pays to be tech-savvy, one way commercial clients can manage risk is to learn to do without the Internet and payment card networks, a disaster restoration professional advises. In the event of a major storm, businesses need to

News CatastrophesClaimsSupply Chain

The home insurance exclusion your clients probably don’t know about

September 10, 2018 by Greg Meckbach

Knowing what their property insurance actually covers is a “big missing link” in teaching homeowners how to manage flood risk. “Most people have no idea that you can’t get seepage coverage in most cases,” Cheryl Evans, director of the home

News ClaimsLegalSupply Chain

Did settling soil or sudden water leak cause this home damage?

September 8, 2018 by Greg Meckbach

A disputed home insurance claim could go to trial because the carrier has accessed 22-year-old court records from the claimant’s divorce. In September, 2009, Douglas Cotter noticed the patio along the front of his Penticton, British Columbia home had shifted.

News ClaimsSupply Chain

15,000 still without power following heavy rain storm

August 30, 2018 by The Canadian Press

MONTREAL – About 15,000 Hydro Quebec customers were still without electricity this morning after heavy rain and strong winds caused damage to power lines Wednesday. The utility says its crews worked through the night to restore power to 90 per

News AdjustersClaimsSupply Chain

How much it cost the industry when baseball-sized hail hit western Canada

July 23, 2018 by Jason Contant

A severe storm that affected parts of Saskatchewan and Manitoba in mid-June resulted in more than $90 million in insured damage, according to data released by Catastrophe Indices and Quantification Inc. (CatIQ). Strong winds and large hail – in some

News ClaimsClaims TechnologySupply ChainTechnology

How drone technology is transforming roofing claims

July 19, 2018 by Jason Contant

With the increasing number of catastrophes across the country, there is general consensus in the industry that resources are stretched thin. “The industry has a finite number of roofing companies, adjusters and estimators and to gear up to handle many

News CatastrophesClaimsSupply Chain

How the pieces of the puzzle fit together during a catastrophe

July 5, 2018 by Jason Contant

Following a catastrophe, policyholders are best served when adjusters and contractors adhere to their professional limitations in managing a loss, an industry executive said Tuesday. Jim Eso, senior vice president of property and casualty with Crawford and Company (Canada) Inc.,