Canadian Underwriter

Topic Commercial Auto

Happy woman client receiving a text message from her insurance broker.
News BrokersCommercial AutoConstructionCyberEditorialInsurersLegalLiabilityOperationsPersonal AutoPersonal HomePropertyTrusted Advisor

Sales Column: Clients ignoring your emails? Try texting

February 22, 2023 by Adam Mitchell

People love their smartphones. And even those who claim they don’t still spend hours using them every day. A study last year by cybersecurity company NordVPN found 66% of Canadians even use their phones while in the washroom. I’ve always

Police barricades around Parliament Hill in Ottawa after the Freedom Convoy protestors were cleared
News BrokersCommercialCommercial AutoInsurersLegalPersonal Auto

No one’s auto insurance was suspended under the Emergencies Act: Inquiry Report

February 21, 2023 by David Gambrill

Police chose not to apply federal Emergencies Act measures to suspend the auto insurance policies of any Freedom Convoy protest participants last year, according to the Report of the Public Inquiry into the 2022 Public Order Emergency. “The duty to

Driver sleeping in self-driving car
News ClaimsCommercial AutoCyberEmerging RisksInsurersLegalLiabilityLoss ControlLoss TrendsPersonal AutoTechnology

When will self-driving tech consistently prevent crashes?

February 17, 2023 by Harrison Griffiths and Hannah Van Staveren

One aim of autonomous driving technology is to take the human element out of the driving ecosystem with an eye toward preventing collisions. But right now, autonomous driving technology can’t guarantee it will detect and react to road hazards earlier

Joining a puzzle on a blue background; M&A concept
News BrokersCommercialCommercial AutoPersonal AutoPersonal HomePropertyQuebecSaskatchewan

Westland acquires brokerages in two provinces

February 15, 2023 by Jason Contant

Westland Insurance continues its expansion across Canada with acquisition of Quebec-based Niche Assurance Inc. and Saskatchewan-based Heritage Insurance, effective Feb. 1. The latest acquisitions come a month after industry veteran Doug Morrow joined Westland as its new vice president of

Long-haul truck crossing grassy area
News AlbertaB.C.ClaimsCommercial AutoInsurersLiabilityManitobaSaskatchewanTechnology

How telematics may help Alberta truckers’ rates

February 9, 2023 by Philip Porado

With an eye toward improving driving habits, Facility Association (FA) announced the launch of a telematics program for truck drivers in Alberta, effective May 1, 2023. It said the program’s objective is to help drivers and operators correct poor driving

News BrokersCommercialCommercial AutoInsurersPersonal AutoPersonal HomeTrusted Advisor

Industry vet joins new brokerage

February 7, 2023 by Alyssa DiSabatino

Industry veteran Paul Martin has been appointed as chief operating officer of Lawrie Insurance Group.  Previously, Martin was president and COO of KRG Insurance Brokers for more than 40 years — a position he maintained when KRG merged with RRJ

Man getting into a rental car after a collision claim
News ClaimsClaims ProfessionalsClaims TechnologyCommercial AutoInsurersPersonal Auto

Length of car rental for collision claims keeps getting higher

January 31, 2023 by Alyssa DiSabatino

Auto insurers can expect their policyholders’ average length of rental (LOR) for collision-related claims to reach 17.1 days — an increase of 4.3 days from the prior year and 0.6 days from Q3, Enterprise’s 2022 Q4 data shows.  “While the

Toronto, Canada - August 15, 2016: People Crossing King Street at Yonge, Downtown Toronto, Ontario, Canada. Streetcar and pedestrians during afternoon rush hour in the Financial District, Downtown West neighbourhood.
News BrokersClaimsCommercial AutoInsurersPersonal Auto

Is inflation affecting how policyholders drive?

January 30, 2023 by Alyssa DiSabatino

Insurers had predicted consumer driving habits would return to pre-pandemic levels during 2022, or 2023 at the latest, but inflation may be throwing a wrench in those forecasts, said a recent industry survey.  Almost half (48%) of Canadians have made

Toy auto cars in front of differing stacks of coins
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Alberta UCP announces auto rate freeze

January 26, 2023 by Alyssa DiSabatino

Alberta’s United Conservative Party announced today an auto insurance rate freeze until the end of 2023, and insurer and broker associations alike are calling this decision “disappointing” and “not the best option” for consumers.  The government is also requiring insurance

Ontario is still cleaning up after a winter storm.
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Southern Ontario digging out after winter storm, snow still falling in eastern parts

January 26, 2023 by The Canadian Press

Much of southern Ontario is cleaning up from a major winter storm, while snow remains in the forecast for parts of eastern Ontario. Ottawa and much of eastern Ontario have been under snowfall warnings, though Environment Canada has now ended

Insurance professional holds two houses up, and prevents them from crashing along a downfacing arrow, a symbol of the recession,
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How the recession will affect personal lines

January 24, 2023 by Alyssa DiSabatino

An impending recession could mean unaffordability for personal lines policyholders who make up almost half (49%) of the industry’s direct property premiums, an expert at the Insurance Institute of Canada’s Industry Trends & Predictions: 2023 webinar said. Insurers will need to

College students in a classroom.
News BrokersCommercialCommercial AutoConstructionHRLicensingManagementPropertyTrusted Advisor

Can a new college program draw talent to commercial brokerages?

January 18, 2023 by Alyssa DiSabatino

The specialized nature of commercial brokering is causing a talent shortage now that veterans are retiring in droves. “I literally get three or four different companies a week that ask for talent, and it’s amplified across the industry,” said John