Canadian Underwriter

Topic Education

Career development and growth concept
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Three ways to upskill your workers 

January 19, 2022 by Jason Contant

Company leaders should constantly identify recurring themes in employee feedback and surveys, congregate that data, and then determine upskilling options for talent development, a recent blog from Harvard Business Review says.   Upskilling is a longer-term investment in augmenting the knowledge,

News EducationTechnology

Tech training: How to get prospective brokers to hit the ground running

December 20, 2021 by Alyssa Di Sabatino

Applied Systems will be partnering with Humber College to develop and launch an insurance technology certificate program. The program will train students in using Applied software, which will allow students to transition more easily into a brokerage office upon program

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How to reduce wildfire losses by 30-60%

December 17, 2021 by Jason Contant

It’s a common misconception that “everything is completely gone” if you’re in the path of a destructive wildfire, said Michael Young, vice president of model product management with Risk Management Solutions Inc. (RMS).  “One of the interesting facts that most people

News BrokersEducationHRInsurersOntarioOperations

What’s the most successful way of seeking new P&C talent?

November 24, 2021 by Jason Contant

Personal referrals were the most successful method for seeking new talent in the property and casualty insurance industry, speakers agreed during an Insurance Institute of Ontario webinar Tuesday. An informal poll of attendees to the webinar asked which recruitment channels

News ClaimsClaims Canada ArchiveClaims ProfessionalsEducationLegalManagementOperations

Two examples of good ‘social’ practices under ESG

November 22, 2021 by Greg Meckbach

Having clear policy wording is one component of the “social” part of environmental-social-governance (ESG) practices, suggests senior official with Canada’s financial services regulator. “It’s increasingly clear that insurers need to focus on policy wording to avoid adverse court decisions as

News ClaimsClaims Canada ArchiveEducationEmerging RisksHRInsurersManagementOperations

What OSFI’s insurance head says about return-to-work

November 19, 2021 by Greg Meckbach

Staff retention, professional development and the risk of worker isolation are among the factors the industry needs to think about when deciding on an approach to working remote or in the office. “As the pandemic eases and restrictions are lifted,

News EducationEmerging RisksHRLegalLiabilityOperations

Mandatory vaccination: Is it right for your P&C workplace?

September 11, 2021 by Jason Contant

An increasing number of organizations have been mandating that their workers get vaccinated, while many others are trying to decide whether to follow suit. For those still deliberating their options, the decision could have a significant impact on short-term productivity

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Instagram and TikTok are new tools for engagement

September 8, 2021 by Brooke Smith

In a world where many insurance brokerages offer the same products, trying to stand out can be a challenge. “One of the main things we’ve been trying to do more of — especially in the last year or so —

News BrokersEducationTechnology

One brokerage’s take on what it means to be a digital broker

September 2, 2021 by Brooke Smith

Labour Day is just around the corner — and that means back to school. But Van Allen Insurance has completed its studies for the time being. All 13 members of the Listowel, Ont.-based brokerage’s team have completed the Digital Broker

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News BrokersEducation

How this broker is turning social media posts into sales

August 26, 2021 by Canadian Underwriter Staff

When it comes to their social media marketing, many brokers still forget the customer — which is why such efforts aren’t turning into sales, a digitally savvy broker says. “It’s one of the most common mistakes brokers make when posting

Post-COVID return to the office
News EducationEmerging RisksHRInsurersLoss ControlRisk Managers

Will 4th wave, mandatory vaccines spur more insurers to re-imagine the workplace?

August 16, 2021 by Canadian Underwriter Staff

With COVID-19 cases rising across Canada and several large employers — including the federal government — announcing they’ll require workers to be vaccinated, insurers and brokers may begin rethinking their return-to-office plans. Not long before the fourth wave hit, some

News EducationInsurersLegalLicensingManagementOperationsTechnology

Is it okay to use open banking data for underwriting?

August 10, 2021 by Greg Meckbach

Mutual insurers support a proposal to prohibit insurers in Canada from using banking data for underwriting, in an initial phase of open banking. However, one industry expert questions whether there is any harm in letting consenting consumers give their own