Topic Education
Why so many digitization projects fail
December 17, 2020 by Greg MeckbachBuying technology before thinking through the process that the new technology is supposed to enable is one reason why some projects are not well-executed, an insurance digital transformation leader suggested Wednesday. “When you start to think about digitizing things, you…
The show must go on
December 11, 2020 by Scott Carroll, Executive Vice President, Program Director, Take1 InsuranceThe new COVID landscape means looking for alternative ways to mitigate claims risk at live events
When phishing links are dangled before insurance professionals, do they go for the bait?
December 10, 2020 by Jason ContantThere’s good news and bad news when it comes to insurance industry employees clicking on phishing email links, according to a recent study from a Laval, Que.-headquartered security awareness training firm. The good news is that global “finance & insurance”…
COVID’s impact on brokerage M&A: Myth versus reality
December 10, 2020 by Greg MeckbachThe onset of the COVID-19 pandemic made it difficult to raise money from major banks to finance mergers and acquisitions, but well-run brokerages will still be attractive to buyers, suggests an expert in brokerage valuation. “When COVID hit, the banks…
The diversity and inclusion statement that hit home for Intact’s management team
December 9, 2020 by Jason ContantIntact Financial Corporation was holding focus groups on diversity and inclusion a few months ago, when a young manager of colour shared her experience with the insurer’s senior management. “She gave an example to us, which struck most of the…
How Ottawa is trying to lower earthquake related property losses
December 7, 2020 by Greg MeckbachNatural Resources Canada is hoping to help insurers cut their loss costs with a yet-to-be released earthquake early warning system. The warning system could provide seconds to tens of seconds of warning before a location is affected by strong shaking,…
‘The most litigated insurance concept’
December 6, 2020 by Greg Meckbach, Associate EditorA lot of things can go wrong when a client agrees to add a counter-party to a contract as an additional insured. Here’s what your clients can do to reduce the risk of a nasty coverage dispute
Western Perspective
December 4, 2020 by Greg Meckbach, Associate EditorMeet Clint Smith, chief operating officer of Manitoba-based Andrew Agencies Ltd., which recently acquired several brokerages in Saskatchewan. Smith gave us his take on the challenges brokers face in Western Canada, the response to the COVID-19 pandemic, and the inside…
Who is funding many of these insurance mergers
December 4, 2020 by Greg MeckbachThe industry continues to consolidate and pension funds are one major source of capital for insurers, a Montreal-based merger and acquisition expert observes. “One or two notable [carrier M&A] transactions per year has slowly transformed the Canadian landscape, including the…
5 must-haves for your brokerage data system
December 3, 2020 by Jason ContantBeing able to collect better data regarding sales and customer behaviour are obvious reasons to upgrade the data system at your brokerage, but there are other benefits, Vancouver-based P&C insurance consulting firm Smythe Advisory said in a blog published Tuesday.…
Insurer CFOs share personal experiences dealing with cybercriminals
December 1, 2020 by Jason ContantAbout two years ago, Northbridge Financial Corporation’s chief financial officer Craig Pinnock received an email purportedly from Northbridge CEO Silvy Wright requesting help with a wire transfer. “Silvy’s name’s there, Silvy’s signature, so I fire back quickly, ‘Sure, no problem.…
Aviva CEO sides with science against fruitless conjecture around climate risk
November 27, 2020 by Adam MalikAviva Canada CEO Jason Storah has no time for arguing about the validity of climate change and the threats facing the planet that are affecting the insurance industry. Instead of debates about climate change based on speculation and conjecture, he’d…