Canadian Underwriter

Topic HR

Three wooden blocks stacked on one another, each with the words "equity," "diversity," "inclusion" on them on after another.
News HRInsurers

How P&C companies can improve their DEI outlooks

August 11, 2022 by Alyssa DiSabatino

Although many in the industry understand the value of diversity, equity and inclusion (DEI), companies that aren’t sold on the value proposition may nevertheless benefit from viewing DEI as risk management, suggests The Canadian Association of Black Insurance Professionals (CABIP).

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News BrokersEmerging RisksHROperations

‘Quiet quitting.’ Are your brokers at risk?

August 9, 2022 by Jason Contant

High stress is one reason a broker might choose to leave the industry, but employers should be aware of another phenomenon affecting the broader working community today – ‘quiet quitting.’ Quiet quitting is silent withdrawal from the overbearing pressure of

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News BrokersHRManagementOperations

National Canadian brokerage reports 110% revenue increase

August 2, 2022 by Jason Contant

NFP has grown dramatically in Canada over the last three years, with a 110% expansion in revenue, the large national brokerage reported late last month. “NFP in Canada is 20 times larger than it was five years ago,” Scott Saddington,

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News BrokersCommercialCommercial AutoConstructionCyberHRInsurersManagementMergers and AqcuisitionsOperationsPersonal AutoPersonal HomeProperty

Is specialization the best route to broker independence?

July 27, 2022 by Jason Contant

A bevy of challenges, including M&A frenzy, rapidly evolving technology, automation and directs, has spurred some independent brokerages to focus on specialization. And some are even divesting of personal lines. “From a client perspective, it’s great to have a broker

Concept of employee retention
News HRManagementOperationsTechnology

Where employers are having difficulty attracting and retaining talent

July 27, 2022 by Jason Contant

Attracting and retaining IT and digital talent remains the biggest challenge for companies around the world, and it’s an even bigger problem for employers than it was in 2021, according to a recent survey from WTW. IT/digital talent remains the

Happy independent businessman
News BrokersHRInsurersLicensingManagementMergers and AqcuisitionsTrusted Advisor

Does it matter how brokers define independence?

July 25, 2022 by Jason Contant

What’s the best way for a P&C broker to maintain its independence? Depends who you ask. Back in April, Insurance Brokers Association of Ontario president Joseph Carnevale told Canadian Underwriter that independence is linked to the broker value proposition to

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News BrokersCommercialHRManagementMergers and AqcuisitionsSupply Chain

Gallagher buys Canadian executive search firm

July 18, 2022 by Jason Contant

In an age of non-stop brokerage-to-brokerage M&A, Arthur J. Gallagher & Co. has taken a different approach with its latest acquisition. Rolling Meadows, Ill.-based Gallagher today announced acquisition of Toronto-based Four Corners Group Inc., an executive search firm operating throughout

In an illustration, a woman on the left is in business clothes working at an office desktop. On the right, she is in a hoodie working from a laptop in a home office.
News HRInsurers

Better productivity in the office? Think again, HR survey finds

July 7, 2022 by Alyssa DiSabatino

Remote work is now tied with the office as the place to do the most productive work, according to a new survey by recruitment and employment services provider Robert Half. Forty-two per cent of professionals report accomplishing more work at

Two employees have a discussion on career possibilities
News HRManagementTrending

Why career conversations and experiments are key to employee retention

July 6, 2022 by Jason Contant

Focusing career conversations on progression, not promotion, may be one way to convince your top producers to stick around. Spotting employees’ strengths and then creating connections for them within the organization to have ‘curious career conversations’ is one solution to

Help wanted sign in office window.
News BrokersHROperationsTrusted Advisor

Alongside the hard market, brokers face talent crunch

July 4, 2022 by David Gambrill

Canada’s hard market continues to be brokers’ Number 1 concern, with impacts being felt in several key areas — namely, workloads, resources, pay structures and work satisfaction, our 2022 National Broker Survey found. “Companies not wanting to write risks,” one

News CatastrophesHROperations

Meet CatIQ’s new president and CEO

June 28, 2022 by Jason Contant

Laura Twidle will be the new president and CEO of Catastrophe Indices & Quantification Inc. (CatIQ), taking over from company founder and well-known insurance industry figure Joel Baker on July 1. Twidle has served as CatIQ’s managing director since 2019.

A row of Pride flags being waved by people standing amid a crowd
News BrokersHRInsurers

How the industry can better promote 2SLGBTQ+ inclusion

June 27, 2022 by Alyssa DiSabatino

Many Canadian P&C companies have shown their support for 2SLGBTQ+ Pride by emblazoning their company logo in rainbow colourways. But creating employee-resource groups, recruitment practices and marketing that embraces 2SLGBTQ+ employees, stakeholders and policyholders is critical for moving the dial