Canadian Underwriter

Topic HR

A lot of employees at insurance brokerages are planning to leave the industry
News BrokersHRManagementOperationsTrusted Advisor

What our 2023 survey says about broker job satisfaction

May 1, 2023 by Philip Porado

Beyond recruiting challenges, data from Canadian Underwriter’s 2023 National Broker Survey show retention will continue to be a major issue for property and casualty (P&C) insurance brokers this year. The survey, answered by more than 150 brokers nationwide, asked about

Help wanted advertisement
News BrokersClaims ProfessionalsHRManagementOperationsTrusted Advisor

Why the P&C broker talent crunch won’t end soon

April 28, 2023 by Philip Porado

While the hard market’s still a huge challenge for Canada’s broker distribution channel in 2023, finding qualified workers was also top concern for brokers. So said more than 150 nationwide respondents to Canadian Underwriter’s 2023 National Broker Survey. The survey,

Complaint file
News BrokersClaimsCommercialHRLegalLiabilityOperations

How brokers can protect clients from ESG and DEI claims risk

April 25, 2023 by Philip Porado

Brokers placing directors and officers (D&O) insurance coverage should recognize the growing importance of how private company clients manage both environmental, social and governance (ESG) and diversity, equity and inclusion (DEI) concerns. Those issues are of increasing concern to the

Woman mentoring a young employee in the office
News BrokersClaims ProfessionalsHRInsurersOperations

Why ‘reverse mentoring’ is better than mentoring

April 25, 2023 by David Gambrill

Mentoring up, or ‘reverse mentorship,’ in which managers learn as much from employees as employees learn from their managers, is fast becoming a topic of conversation in a P&C industry characterized by significant gaps in age and professional experience. “I’m

We've got ourselves a deal
News B.C.BrokersCommercialHRMergers and AqcuisitionsOntarioOperationsPersonal AutoPersonal Home

Navacord makes largest acquisition of the year

April 24, 2023 by Jason Contant

Navacord has made its fifth and largest transaction of the year with the acquisition of British Columbia-based SeaFirst Insurance Brokers, effective Apr. 1. With roots dating back to 1950, SeaFirst Insurance has since grown to one of the largest commercial

Puzzle piece with red icon fitting into puzzle with black icons
News BrokersHRInsurersManagementTrending

How brokerages are attracting and retaining key diverse talent

April 24, 2023 by Alyssa DiSabatino

Bringing new talent through the doors is a priority for brokerages nationwide, said 322 respondents to a recent Canadian Underwriter online survey.  About two-thirds (71%) of brokers, reporting all levels of diversity within their senior leadership, have seen at least some

Businessman falls through an opening in the ceiling above him.
News BrokersHRInsurersManagement

Why the industry needs to stop saying they “fell” into insurance

April 20, 2023 by Alyssa DiSabatino

If you asked a room of insurance professionals how they got into the business, they’ll probably tell you they “fell into it.”  But the industry is doing itself a disservice by being so “self-deprecating,” suggested Rob Marsh, president of Liberty

An office worker leaving his job with all his belongings in a box
News BrokersEmerging RisksHRInsurersManagement

Why DEI plays into broker employee satisfaction — and turnover

April 17, 2023 by Alyssa DiSabatino

Amid a shortage of P&C industry talent, brokerages should heed the fact there may be a subtle risk to failing to address diversity — employee attrition. Brokers working in organizations without diversity in senior leadership are three times more likely to

Laura Doddington, WTW's new North America Proposition Leader
News BrokersHRManagementOperations

Meet WTW’s new North America Proposition Leader

April 17, 2023 by Jason Contant

Laura Doddington has been appointed as WTW’s new North America Proposition Leader, the commercial brokerage announced Monday. Based in Toronto, Doddington will be responsible for pricing, product, claims and underwriting (PPCU) personal lines for WTW’s Insurance Consulting and Technology business.

What's the economic outlook for 2023?
News BrokersClaimsCommercialHRInsurers

What financial uncertainty may mean for D&O claims

April 12, 2023 by Philip Porado

Private companies, including not-for-profits, face rising legal and other exposures from lenders and private investors, customers and employees that can impact Directors & Officers (D&O) insurance policies. And, over the past three years, economic volatility has emerged as a key

Diverse hands completing a puzzle to represent diversity in a corporate environment
News BrokersHR

Top 3 ways Canada’s insurance brokerages promote diversity

April 6, 2023 by Philip Porado

Regardless of how far along Canadian brokerages are in their efforts to build diverse workplaces, they are in general agreement about the best ways to get there. And that’s the case even among firms that acknowledge they haven’t yet made

Diverse group at a conference table.
News BrokersHRManagementOperations

Which factors impact DEI programs at P&C brokerages

April 3, 2023 by Philip Porado

The size of a Canadian P&C brokerage and the makeup of its senior leadership continues to drive whether employees have access to formal diversity, equity and inclusion (DEI) programs. A Canadian Underwriter online survey, fielded in Jan. and Feb. 2023, and