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How to talk to your clients about death & disgrace insurance

November 19, 2021 by Brooke Smith

The worlds of sports and entertainment have their share of behaviourally challenged people. And it’s not just actors, singers and athletes who get into trouble. Bad behaviour can also lurk in the C-suite. So, hopefully, their teams, record labels, companies

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What OSFI’s insurance head says about return-to-work

November 19, 2021 by Greg Meckbach

Staff retention, professional development and the risk of worker isolation are among the factors the industry needs to think about when deciding on an approach to working remote or in the office. “As the pandemic eases and restrictions are lifted,

News HRLegalLiabilitySaskatchewan

Saskatchewan to amend employment act to recognize workplace sexual harassment

November 19, 2021 by The Canadian Press

REGINA – Saskatchewan is proposing to amend its employment act to recognize sexual harassment in the workplace. The government has introduced legislation to make it clear that any unwelcome action of a sexual nature constitutes harassment. The amendment also covers

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When the war for talent meets the ‘Great Resignation’

November 17, 2021 by Jason Contant

Canada’s property and casualty insurance industry was already facing the oft-mentioned ‘war for talent,’ and now it has to contend with a newer talent crunch: The ‘Great Resignation.’ The widespread trend of a large number of workers leaving their jobs

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6 tips for flexible work arrangements when everyone has different needs

November 3, 2021 by Jason Contant

As employees increasingly return to the physical office in one form or another, one thing is certain: it will be tough to satisfy everyone and there will always be employees who want or need something else. So, what’s a leader

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Online client reviews can help your brokerage

October 27, 2021 by Brooke Smith

Bad publicity is still publicity, provided you take it seriously and handle it correctly. “Reviews let us see how we’re doing and allow other potential customers to see how we’re doing in creating the best possible experience for our customers,”

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Job opening: Lead this global Top 3 brokerage’s Canadian operation

October 14, 2021 by Greg Meckbach

If you think you have what it takes to lead Willis Towers Watson’s Canadian corporate risk and brokerage business, the job is open and it’s not too late to apply. “We’re currently interviewing,” said Ofelia Isabel, managing director, Toronto market

News HRInsurers

What will happen with dress codes in the post-pandemic era?

October 1, 2021 by Brooke Smith

Walter Neff from the 1944 film Double Indemnity is the quintessential insurance agent. Office-bound and clad in suit, tie and hat, Neff is symbolic of a bygone era. Times have changed, and so have dress codes. “More companies have started

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Where former RSA Canada president and CEO Martin Thompson is now

September 28, 2021 by Jason Contant

Martin Thompson, until recently CEO of RSA Canada, will be stepping in as interim Group CEO of Brit Ltd., which is owned by Toronto-based Fairfax Financial Holdings Limited. Brit, which covers complex risks, said in a press release Tuesday that

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3 steps towards preventing ‘the Great Resignation’

September 21, 2021 by Jason Contant

The global COVID-19 pandemic has spurred a tidal wave of people quitting their jobs in what’s being called “the Great Resignation.” What can employers do to combat this wave of resignations? Take a three-step, more data-driven approach to retention, said

News HRInsurers

How insurers are approaching mandatory vaccinations

September 15, 2021 by Jason Contant

Two Canadian mutual insurers have announced they are implementing vaccination policies for their workforces. Gore Mutual Insurance Company and Wawanesa Mutual Insurance Company made the announcements earlier this week. “After hearing from employees, and keeping the health and well-being at

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Is your IT team compromising security for business continuity?

September 13, 2021 by Jason Contant

A vast majority (91%) of IT teams surveyed across Canada and other countries felt pressure to compromise security for business continuity, admitting that security took a backseat to business continuity during the pandemic, a new report from HP Inc. reveals.