Canadian Underwriter

Topic HR

News BrokersHRManagement

On the hunt for talent? Try looking in these places

November 25, 2020 by Adam Malik

If that restaurant server’s customer service stood out to you, maybe they’d be successful working in insurance. That’s one suggestion a brokerage leader gave at a recent convention as a way to find talent from other industries to fill needs

News EducationHRInsurersOperations

The case for using data for diversity and inclusion in senior ranks

November 25, 2020 by Jason Contant

Insurance companies are used to collecting data, but they need to do a better job of using data around race and gender to build diversity and inclusion in their senior ranks, speakers said Tuesday at KPMG’s 2020 Insurance Conference. Insurers

News CommercialHRInsurersMergers and Aqcuisitions

Where The Guarantee Company’s CEO landed after Intact acquisition

November 18, 2020 by Greg Meckbach

Stephen Ruschak, who led The Guarantee Company of North America at the time it was acquired by Intact Financial Corp., is now working for Arch Capital Group Ltd. Bermuda-based Arch Capital announced Tuesday that Ruschak is now executive vice president

News HRInsurersOperations

Swiss Re’s new head of P&C client markets in Canada

November 16, 2020 by David Gambrill

Agis Kitsikis has been appointed as Swiss Re’s new head of P&C client markets for Canada and the English Caribbean, effective immediately. He succeeds Stefan Behr, who recently accepted the position as Swiss Re’s head of business development for Europe,

News BrokersHRManagementOntario

The price you pay for a lack of diversity

November 5, 2020 by Adam Malik

If your brokerage lacks diversity, you may not only be missing out on growth opportunities, but you also are setting yourself up for bad hires, bad decision-making, and reputational harm, a keynote speaker recently told Ontario brokers. Organizations lacking diversity

News HRInsurersManagementManitobaPersonal Auto

New CEO for Manitoba government auto insurer

November 4, 2020 by Greg Meckbach

Manitoba Public Insurance has hired Eric Herbelin, a former senior strategist for Zurich Insurance, as its new CEO, effective Jan. 4. Herbelin worked in Switzerland for Zurich from 2001 through 2016, according to his LinkedIn profile. MPI announced Herbelin’s appointment

News BrokersHRManagement

When to not hire for soft skills

November 4, 2020 by Adam Malik

A common adage around the insurance industry is to hire for soft skills and teach the technical stuff later. While that’s still mostly true among brokerage leaders taking part in a recent panel, one noted that there are times when

News HRManagementOperationsTechnology

How COVID made it easier to win the ‘war for talent’

October 28, 2020 by Jason Contant

If there’s a silver lining to the COVID-19 pandemic, it’s that the pandemic might actually aid in talent acquisition – even if that talent comes from outside Canada. It’s no secret there’s an ongoing “war for talent” in Canada’s property

News BrokersHRManagementOperationsOpinion

NBS 2020 What brokers REALLY think about their jobs and their bosses

October 26, 2020 by David Gambrill

Brokers are more satisfied with their jobs now than they have been over the past three years, Canadian Underwriter’s 2020 National Broker Survey reveals. What’s more, they like their bosses better than their bosses think they do (at least, this

News BrokersHRManagement

NBS 2020 Broker principals reveal their favourite way to pay producers

October 16, 2020 by David Gambrill

In the dog-eat-dog world of trying to generate sales during a global pandemic, brokerage principals are increasingly turning to performance-based compensation to help improve the performance of their brokers, according to Canadian Underwriter’s 2020 National Broker Survey. Of the more

News HRLiabilityRisk Managers

Ex-senator’s staff to be compensated $498K for harassment, abuse

October 14, 2020 by The Canadian Press

OTTAWA – The Senate of Canada will pay nearly half a million dollars in compensation to nine employees of a now-resigned senator who say they suffered harassment, including sexual harassment, on the job. The decision today to award $498,000 in

News Emerging RisksHRLegalLiability

COVID-19 pandemic accelerating digital privacy risks, federal watchdog warns

October 8, 2020 by The Canadian Press

OTTAWA – The federal privacy czar says the COVID-19 pandemic is underscoring weaknesses in the law that place the personal information of Canadians at risk. In his annual report presented to Parliament today, privacy commissioner Daniel Therrien warns the pandemic