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Post-pandemic mindshift needed in claims leadership: Desjardins execs

August 27, 2021 by Canadian Underwriter Staff

Claims leaders will need to evolve their mindsets if property & casualty insurers are to succeed in meeting customer demands post-COVID, senior Desjardins Insurance Group execs suggest. “Before the pandemic, we thought we were doing a good job, but we

winterization
News Insurers

Why brokers and lifestyle customers should already be thinking about winterization

August 26, 2021 by Canadian Underwriter

Even though summer is not yet over, customers with motorhomes, watercraft, trailers, and cottages should already start thinking about fall and winter. In recent years, more people have taken an interest in lifestyle products, notably the younger demographic, with many

News BrokersClaimsClaims Canada ArchiveCommercialCyberEmerging RisksInsurersLoss TrendsRisk ManagersTechnology

How Lloyd’s says your client could suffer reputational harm

August 25, 2021 by Greg Meckbach

Up to a quarter of the value of some of your commercial clients’ firms could be their own brand and reputation. This reputational value could degrade quickly if your client is perceived to have behaved badly, a Future of Insurance

News InsurersTechnology

Policyholders want to text you. Is your carrier doing enough to make this happen?

August 25, 2021 by Canadian Underwriter Staff

COVID-19 has accelerated insurance carriers’ plans towards digital transformation, but Canada’s insurers are in their “infancy” when it comes to meeting policyholders’ growing demands for texting with their carriers, says a former insurance executive. Speaking at the Reuters virtual Future

News AdjustersAlbertaCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsInsurersLoss TrendsOntarioPersonal HomePropertySupply Chain

3 things that can reduce risk of property cat loss recurrence: Aviva Canada CEO

August 24, 2021 by Greg Meckbach

Fire resistant cement board siding, hail-resilient asphalt shingles and backwater valves are among the measures property owners can implement now to protect their assets from climate-related disasters, Aviva Canada CEO Jason Storah suggested Tuesday. “We have enough scientific data to

home insurance and mortgage
News AlbertaB.C.BrokersInsurersPersonal Home

Hub to acquire Aviva Canada subsidiary

August 24, 2021 by Jason Contant

Hub International Limited announced Tuesday it has signed a purchase agreement to acquire the Aviva Canada subsidiary that provides new home warranty in British Columbia and Alberta. The terms of the acquisition of National Home Warranty Group Inc. were not

News ClaimsInsurersLiabilityPersonal Auto

GM expands Chevy Bolt electric vehicle recall to cover all model years for fire risk

August 23, 2021 by The Canadian Press

General Motors says it has expanded a recall of its Chevy Bolt electric vehicles to include all model years because of a risk the battery cells could catch fire. The latest recall adds about 73,000 Bolts from the 2019 through

News ClaimsInsurersPersonal Home

What separates cottage thefts from city thefts

August 19, 2021 by Canadian Underwriter

With provinces across Canada lifting mobility restrictions, one survey by InsuranceHotline.com shows that 23% of Canadians are ready for a getaway — perhaps to the cabin near trees, beaches and the lake. But some cottagers may be in for a

News B.C.ClaimsClaims Canada ArchiveClaims ProfessionalsEmerging RisksEnvironmentalInsurersLoss ControlLoss TrendsPersonal Home

Intact Centre, Insurance Bureau react to latest Liberal election promise

August 19, 2021 by Greg Meckbach

Wednesday’s Liberal election promise answers a call from Canada’s property and casualty insurance industry for a national standard for scoring properties on their resilience to weather-related disasters. In a speech in British Columbia Wednesday, Prime Minister Justin Trudeau promised a

News InsurersPersonal Auto

How well do your clients understand their auto insurance?

August 19, 2021 by Jason Contant

If your clients are taking a test on auto insurance, it’s likely they would barely pass, the results of a recent Ratehub.ca survey reveal. Rate comparison site Ratehub.ca reported last week the results of a poll of more than 1,300

Damage following the Barrie tornado in July 2021
News CatastrophesClaimsInsurersOntarioPersonal AutoPersonal HomeProperty

How much the Barrie tornado cost insurers

August 18, 2021 by Jason Contant

Six tornadoes that hit Barrie and other communities in Ontario last month caused $75 million in insured damage, according to initial estimates from Catastrophe Indices and Quantification Inc. (CatIQ). The EF-2 strength tornadoes impacted the communities of Barrie, Innisfil, Kawartha

The small town of Okotoks was hit hard by the June floods of 2013, with the river valley rushing and raging through wiping out pedestrian bridges, campgrounds, river banks and pathways.
News BrokersClaimsClaims Canada ArchiveClaims ProfessionalsCommercialInsurersLoss ControlLoss TrendsPropertyRisk Managers

How to help clients mitigate water damage risk

August 17, 2021 by Canadian Underwriter Staff

With water damage claims due to infrastructure failures costing the industry much more per year than natural catastrophes, brokers need to be more proactive in helping clients understand coverages and risk mitigation strategies. Infrastructure and plumbing related water damage is