Claims leaders will need to evolve their mindsets if property & casualty insurers are to succeed in meeting customer demands post-COVID, senior Desjardins Insurance Group execs suggest. “Before the pandemic, we thought we were doing a good job, but we…
Even though summer is not yet over, customers with motorhomes, watercraft, trailers, and cottages should already start thinking about fall and winter. In recent years, more people have taken an interest in lifestyle products, notably the younger demographic, with many…
Up to a quarter of the value of some of your commercial clients’ firms could be their own brand and reputation. This reputational value could degrade quickly if your client is perceived to have behaved badly, a Future of Insurance…
COVID-19 has accelerated insurance carriers’ plans towards digital transformation, but Canada’s insurers are in their “infancy” when it comes to meeting policyholders’ growing demands for texting with their carriers, says a former insurance executive. Speaking at the Reuters virtual Future…
Fire resistant cement board siding, hail-resilient asphalt shingles and backwater valves are among the measures property owners can implement now to protect their assets from climate-related disasters, Aviva Canada CEO Jason Storah suggested Tuesday. “We have enough scientific data to…
Hub International Limited announced Tuesday it has signed a purchase agreement to acquire the Aviva Canada subsidiary that provides new home warranty in British Columbia and Alberta. The terms of the acquisition of National Home Warranty Group Inc. were not…
General Motors says it has expanded a recall of its Chevy Bolt electric vehicles to include all model years because of a risk the battery cells could catch fire. The latest recall adds about 73,000 Bolts from the 2019 through…
With provinces across Canada lifting mobility restrictions, one survey by InsuranceHotline.com shows that 23% of Canadians are ready for a getaway — perhaps to the cabin near trees, beaches and the lake. But some cottagers may be in for a…
Wednesday’s Liberal election promise answers a call from Canada’s property and casualty insurance industry for a national standard for scoring properties on their resilience to weather-related disasters. In a speech in British Columbia Wednesday, Prime Minister Justin Trudeau promised a…
If your clients are taking a test on auto insurance, it’s likely they would barely pass, the results of a recent Ratehub.ca survey reveal. Rate comparison site Ratehub.ca reported last week the results of a poll of more than 1,300…
Six tornadoes that hit Barrie and other communities in Ontario last month caused $75 million in insured damage, according to initial estimates from Catastrophe Indices and Quantification Inc. (CatIQ). The EF-2 strength tornadoes impacted the communities of Barrie, Innisfil, Kawartha…
With water damage claims due to infrastructure failures costing the industry much more per year than natural catastrophes, brokers need to be more proactive in helping clients understand coverages and risk mitigation strategies. Infrastructure and plumbing related water damage is…