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Learning from the mistakes of pandemic coverage

October 9, 2020 by Adam Malik

There are lessons to be learned from the current COVID-19 pandemic about how to protect clients against future pandemic losses, senior industry executives say. The Wimbledon Championships’ pandemic coverage, for example, was generally hailed as a success. The famed tennis

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Can it happen here? Political violence as a risk in Canada

October 8, 2020 by Adam Malik

Canada isn’t known for political violence compared to other parts of the world, but it’s a growing trend that has at least one insurer keeping its eye on developments. This year has seen an increase in political demonstrations in both

News B.C.BrokersClaimsClaims ProfessionalsInsurersLegalPersonal Home

Appeal court spells out difference between an ‘omission’ and a ‘misrepresentation’ on an insurance form

October 8, 2020 by David Gambrill

B.C.’s Court of Appeal overturned a decision Wednesday against BCAA Insurance Corporation in a case that turned on the crucial difference between an “omission” and a “misrepresentation” in a home insurance application. Ultimately, the B.C. Court of Appeal ordered a

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Are you burned out and mentally strained? The club is growing

October 8, 2020 by Adam Malik

Employees across Canada are feeling more burned out now than they were a year ago, according to one survey, while other reports highlight mental health challenges as the COVID-19 pandemic drags on. Professionals report that they are drowning in work

News B.C.InsurersPersonal Auto

Why B.C. brokers are not rallying behind Liberal auto insurance election promise

October 7, 2020 by Greg Meckbach

British Columbia’s Liberal party, which ruled the province from 2001 through 2017, is promising to open auto insurance up to competition if voters return the Liberals to power in the Oct. 24 election. “The ICBC monopoly is a failure and

News InsurersTechnology

The next revolution in telematics: An insurer partners with an automaker to collect data

October 7, 2020 by Adam Malik

An American auto insurer has partnered directly with a car manufacturer to get access to driver data and provide insurance coverage based on that information — and one Canadian expert thinks it’s a viable idea that could gain traction here.

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Product safety: Good for consumers but costly for insurers

October 6, 2020 by Adam Malik

The good news is that Canada has stringent rules around food and consumer products, which makes it no surprise that there can be many recalls. The flip side, however, is that insuring for recalls is taking its toll on the

News Business InterruptionCommercialInsurersLegalLoss ControlLoss TrendsTrending

What business interruption coverage appeal to U.K. Supreme Court could look like

October 6, 2020 by Greg Meckbach

British insurers are not taking yes for an answer from the High Court of England and Wales, which recently ruled that insuring business interruption “following” a notifiable disease, within a certain distance of the client, does in fact mean that

News CommercialInsurersManagement

Fairfax welcomes back former Canadian governor general to its board

October 5, 2020 by Greg Meckbach

Fairfax Financial Holdings Ltd. announced Monday that former Governor General of Canada David Johnston is back on its board of directors. Johnston had to step down from the Fairfax board when he became Governor General of Canada in 2010, the

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Insurers, collision repairers tout benefits of proposed mandatory certification

October 5, 2020 by Adam Malik

A push to require Ontario collision repair shops to meet minimum standards when repairing vehicles is expected to even out the playing field, make the claims process run more smoothly, help client satisfaction, make roads safer, and potentially bring down

Bernard McNulty
Feature ClaimsClaims Canada ArchiveClaims ProfessionalsCommercialInsurersLoss ControlLoss TrendsManagementOperationsQuebec

Doubling down on specialty

October 2, 2020 by Greg Meckbach, Associate Editor

Bernard McNulty, Allianz Global Corporate & Specialty’s new chief agent for Canada, explains the impact of the pandemic and what changes may be in store

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Why insurers incurred penalties for over-charging Alberta auto clients

October 2, 2020 by Greg Meckbach

Programming errors are cited as the culprit for why some Alberta auto clients have been charged higher rates than those approved by the Automobile Insurance Rate board. Six auto insurers (ultimately owned by Economical, TD Bank and Intact) had to