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The critical piece that made remote work successful for Travelers

February 12, 2021 by Adam Malik

Property and casualty insurance industry employers need to work with staff to set clear expectations when it comes to setting up a working-from-home policy, says an insurer executive. Done correctly, P&C employers can see a boost in productivity and employee

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Origin of Excel & Y Insurance Services features renowned Alberta brokers

February 11, 2021 by Greg Meckbach

Lundgren & Young Insurance is forming a new Alberta brokerage, Excel & Y Insurance Services, as a result of a partnership with Excel Insurance Group Inc. “We remain an independent brokerage wholly owned by myself and my family,” said Robyn

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Why insurance leaders need to bring laughter into the (remote) workplace

February 10, 2021 by Jason Contant

It’s nearly one year into the COVID-19 pandemic, and Canadian property and casualty insurance leaders likely aren’t in a joking mood. But a recent blog from Harvard Business Review suggests that would be helpful these days: shared laughter can improve

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Brokerage executives to examine COVID impact today and beyond

February 8, 2021 by Adam Malik

Brokers have been on the front lines while the global COVID-19 pandemic has tightened its grip on the economy and, in turn, brokers’ clients. Four leading national brokerage executives will take a look at what Canadian brokers can expect as

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Joseph El-Sayegh joins Quebec brokerage Lussier Dale Parizeau

February 3, 2021 by Jason Contant

The former president and CEO of reinsurer SCOR Canada, Joseph El-Sayegh, has joined Quebec brokerage Lussier Dale Parizeau (LDP). LDP announced El-Sayegh’s appointment as regional vice president, commercial services and practice leader in risk management, effective Jan. 11. Among other

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Working from home? Make sure you take your lunch break

January 29, 2021 by Jason Contant

Leaders in the Canadian property and casualty insurance space need to create the “psychological safety” for employees to take time for lunch, including ensuring that workers don’t get penalized or are viewed as less productive for doing so. That was

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How Aon Canada is promoting LGBT+ inclusion

January 29, 2021 by Greg Meckbach

Aon Canada plans to do a voluntary workforce survey, which would include questions about sexual orientation. Last year, the global insurance brokerage launched an employee self-identification campaign in the United States, said Sean Kavanagh-Lang, national broking director for operations, data

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How IBAO is leading brokers to go paperless

January 27, 2021 by Greg Meckbach

The cost and hassle of printing and mailing large insurance policies is one of the drivers towards digitization, suggests the board member of a broker association. Consumers do not want to sift through 75 pages of insurance documents, said Greg

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Assessing mental health in the P&C industry

January 27, 2021 by Adam Malik

The mental stress on property and casualty insurance professionals can be heavy in a normal year. But when the challenges of a global pandemic are added to the mix of handling the bad news phone calls day after day, it

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What’s missing while working from home

January 26, 2021 by Adam Malik

While many embrace the greater workplace flexibility ushered in by the COVID-19 pandemic, employees may be missing out on mentoring opportunities for career development, P&C leaders say. For example, mentoring is made more difficult when brokers can’t turn around in

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Return to the office: What these insurance executives say

January 25, 2021 by Greg Meckbach

With the pandemic entering its 11th month, industry leaders are hearing from workers who want more flexibility as to where they work. “We’ve got the majority of [workers] telling us, ‘We would like to spend some time in the office,

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Open banking in Canada could help insurers with credit scoring

January 20, 2021 by Greg Meckbach

Open banking could give insurers better data for credit scoring, suggests an official with the organization that handles clearing and settlement for banks in Canada. “I think we will see more accurate underwriting and more accurate credit scoring,” Andrew McFarlane,