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The real advantage of straight-through processing in the Lloyd’s market

May 31, 2021 by Greg Meckbach

Managing general agents who can place small business coverage digitally through the Lloyd’s market are at a competitive advantage over MGAs using traditional paper-based processes, an insurtech CEO suggests. “We are one of the very few MGAs that has straight

News BrokersHRInsurersManagementOperationsRisk Managers

Time thieves that are stealing away your workday

May 27, 2021 by Adam Malik

Beware of seven deadly time thieves if you want to exercise more control over your workday and manage your time better, an organization expert said during a recent risk management conference. Andrew Mellen, a professional organizer, spoke to risk managers

News BrokersEmerging RisksHRManagementOperations

How the pandemic has shifted employers’ priorities ‘overnight’

May 25, 2021 by Jason Contant

More than one year into the COVID-19 pandemic, there has been a massive, “overnight” shift in employers’ appetite towards employee benefits plans, Hub International speakers said during a recent webinar. “There’s a fast movement towards wellness, virtual services, virtual health

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You’re (still) probably working too much at home

May 21, 2021 by Adam Malik

A new report shows not a whole lot has changed when it comes to how many extra hours people are putting in while working at home during the COVID-19 pandemic. Last summer, virtual private network provider NordVPN Teams reported that

News HRManagementOperationsRisk Managers

Why the pipeline of diverse talent keeps drying up

May 20, 2021 by Adam Malik

Market conditions have led to broken talent pipelines which, in turn, have had a negative effect on companies being able to have a proper diversity, equity and inclusion (DE&I) program, a financial executive told a group of risk managers recently.

News BrokersHRManagement

How to support your P&C employees in transitioning to the new workplace

May 20, 2021 by Jason Contant

Employers in the Canadian P&C insurance industry must shift their role to supporting employees and their families following more than a year of working from home to prevent the spread of COVID-19, Hub International speakers said during a webinar Wednesday.

News InsurersManagementOperations

New president for Liberty Mutual Canada

May 19, 2021 by Adam Malik

Liberty Mutual Canada veteran Rob Marsh will become the company’s new president, effective next week. Marsh will succeed Garth Pepper, who will be moving up the company’s ladder to take the role of president of global risk solutions for the

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Big Moves: The P&C industry’s recent executive shuffles

May 17, 2021 by Jason Contant

Intact Financial Corporation, Trisura Guarantee Insurance Company, and brokerages NFP and Westland Insurance Group all announced changes at the senior executive level over the past week. Patrick Barbeau, Intact Patrick Barbeau will become Intact Financial Corporation’s executive vice president and

News BrokersInsurersManagementOperationsRisk Managers

Industry exec reverse-engineers innovation to show the imperative of diversity

May 13, 2021 by Adam Malik

A corporate diversity, equity and inclusion (DE&I) program is essential because it’s driving business innovation, which is a competitive advantage, risk managers heard during a recent web conference. Carla Harris, vice chairman and managing director of Morgan Stanley, spoke at

News BrokersManagementTechnology

Mitchell & Whale’s bold new plan to become a Top 20 brokerage by 2030

May 12, 2021 by Greg Meckbach

By aiming for a customer experience that consumers expect and receive from non-insurance companies, Mitchell and Whale is planning to become a Top 20 national broker by 2030. “We are not targeting an experience that we know exists inside of

News CommercialInsurersManagementOperationsRisk Managers

Aon’s approach to post-pandemic travel and entertainment

May 11, 2021 by Greg Meckbach

As business leaders await an easing of pandemic lockdown restrictions, Aon Plc executives suggest that, going forward, they plan to apply the lessons they’ve learned during COVID-19 regarding collaboration. “We are going to be smart about how we do [travel

News B.C.BrokersEducationManagementOperations

Brokerages will need these new skill sets

May 10, 2021 by Greg Meckbach

To compete in a digital world, the insurance industry needs to hire data scientists and computer programmers, Virtual Symposium B.C. attendees heard last week. “Every insurance organization is going to look at new roles that they never had before,” said