Topic Management
New president for Liberty Mutual Canada
May 19, 2021 by Adam MalikLiberty Mutual Canada veteran Rob Marsh will become the company’s new president, effective next week. Marsh will succeed Garth Pepper, who will be moving up the company’s ladder to take the role of president of global risk solutions for the…
Big Moves: The P&C industry’s recent executive shuffles
May 17, 2021 by Jason ContantIntact Financial Corporation, Trisura Guarantee Insurance Company, and brokerages NFP and Westland Insurance Group all announced changes at the senior executive level over the past week. Patrick Barbeau, Intact Patrick Barbeau will become Intact Financial Corporation’s executive vice president and…
Industry exec reverse-engineers innovation to show the imperative of diversity
May 13, 2021 by Adam MalikA corporate diversity, equity and inclusion (DE&I) program is essential because it’s driving business innovation, which is a competitive advantage, risk managers heard during a recent web conference. Carla Harris, vice chairman and managing director of Morgan Stanley, spoke at…
Mitchell & Whale’s bold new plan to become a Top 20 brokerage by 2030
May 12, 2021 by Greg MeckbachBy aiming for a customer experience that consumers expect and receive from non-insurance companies, Mitchell and Whale is planning to become a Top 20 national broker by 2030. “We are not targeting an experience that we know exists inside of…
Aon’s approach to post-pandemic travel and entertainment
May 11, 2021 by Greg MeckbachAs business leaders await an easing of pandemic lockdown restrictions, Aon Plc executives suggest that, going forward, they plan to apply the lessons they’ve learned during COVID-19 regarding collaboration. “We are going to be smart about how we do [travel…
Brokerages will need these new skill sets
May 10, 2021 by Greg MeckbachTo compete in a digital world, the insurance industry needs to hire data scientists and computer programmers, Virtual Symposium B.C. attendees heard last week. “Every insurance organization is going to look at new roles that they never had before,” said…
Putting the ‘casual’ into business casual: Has it gone too far?
May 6, 2021 by Adam MalikDoes your boss show up for a video conference in a hoodie? How many times during the pandemic have you seen a cat stroll across the screen during a video meeting? Or heard children fighting in the background? Most have…
‘Pandamennial’ careers take a nosedive: Why the industry should help
May 5, 2021 by Adam MalikGlobal events have delayed the career development of young insurance professionals and the P&C industry needs to figure out how to help, risk manager execs said during the recent RIMS Live 2021 virtual conference. Colleen Zitt, chief risk officer at…
Former RSA exec Ince joins major Canadian P&C mutual
May 4, 2021 by Greg MeckbachAfter a 25-year stint at RSA Canada, Donna Ince has joined Economical Insurance as vice president, personal insurance, regional operations. Ince joined Economical Monday, a spokesperson for Waterloo, Ont.-based Economical told Canadian Underwriter Tuesday. Ince worked at RSA Canada until…
Fairfax takes a stand against using COVID as a reason to fire staff
May 3, 2021 by Greg MeckbachThe parent company of Northbridge Insurance took a stand against cutting staff due to the pandemic. “One of the things we did last year is we said [to the president of each Fairfax-owned insurer], ‘You cannot use COVID-19 as a…
6 tips for growing your sales team
May 3, 2021 by Jason ContantGrowing your sales team involves a variety of tactics — including protecting your strengths (strong salespeople and existing customers) — and avoiding the “first-year turnover problem,” says a new blog from Harvard Business Review. Organizations need to be purposeful about…
What P&C may find when it goes beyond its four walls
April 30, 2021 by Adam MalikIgnoring the successes, failures and lessons learned by other industries and not applying them within the world of property and casualty insurance is a big mistake some in the industry may be making, according to a panel of experts during…