Canadian Underwriter

Topic Management

News BrokersManagementOperations

Lessons learned in a year when strategy changed on the fly

July 16, 2021 by Adam Malik

Understanding the relationship between your in-person and online communities is a lesson that one brokerage is taking away after 16 months of change when it comes to marketing and attracting new clients. COVID-19 was declared a global pandemic on March

News BrokersManagementOperations

Do webinars have a future, post-pandemic?

July 14, 2021 by Adam Malik

Webinars are here to stay, says a brokerage executive. Many organizations turned to webinars following the onset of the global COVID-19 pandemic in March 2020. It was a way to connect, share information, and maintain a foothold in providing expert

News BrokersManagementOperations

Broker association exec offers thoughts on returning to the office

July 9, 2021 by Adam Malik

How brokers view their work is changing, and brokerage principals need to keep pace with these new expectations, says an executive at Ontario’s broker association. Employers in industries across the board are figuring out how (and whether) their staff will

News BrokersCommercialManagementOperations

Why brokers’ virtual meetings will survive the pandemic

July 8, 2021 by Adam Malik

Virtual meetings during the pandemic have allowed brokers to conduct more structured client meetings with a sharper focus, according to an expert from Aon. Sixteeen months ago, at the onset of the global pandemic, video meetings produced some confusion because

News HRInsurersManagementNova ScotiaNWTOntarioP.E.I.Personal AutoPersonal HomePropertyYukon

Former Aviva Canada VP now CEO of TD Insurance

July 7, 2021 by Greg Meckbach

James Russell, a former senior executive with The Dominion of Canada General Insurance Company and Aviva Canada, is now leading The Toronto-Dominion Bank’s property and casualty insurers. Russell’s appointment results from a re-assignment of several TD senior managers. Russell has

News BrokersCommercialManagementOperationsPersonal AutoPersonal Home

How this brokerage pivoted to forge community ties online

July 6, 2021 by Adam Malik

When a global pandemic shut down in-person events, one brokerage created a new communications strategy to reach people where much of the world shifted — online. For Antigonish, N.S.-based brokerage AA Munro Insurance, it was important to tell their clients,

News BrokersCommercialLegalManagementMergers and AqcuisitionsRisk Managers

Aon-Willis deal under review by Competition Bureau

July 5, 2021 by Greg Meckbach

Canada’s competition regulator is reviewing the proposed merger of global brokerages Aon plc and Willis Towers Watson plc, but the federal government is not saying whether it has actually received any complaints. The US$30-billion deal, originally announced in March 2020,

News BrokersCommercialManagementMergers and AqcuisitionsMGAsOperationsRisk Managers

How the world’s brokers rank by revenue

July 5, 2021 by Greg Meckbach

Marsh was still the world’s biggest brokerage in 2020, even after more than 700 merger deals got done last year, A.M. Best Company Inc. reports in Top Global Insurance Brokers – 2021 Edition, released July 1. Quoting from Optis, A.M.

News BrokersClaims ProfessionalsHRInsurersManagementOperationsRisk Managers

Your work is about to change. Why working from home won’t be the same

July 5, 2021 by Adam Malik

Working from home more often means a change to the way property and casualty insurance industry professionals do their jobs, as well as the expectations between employee and employer, according to an expert from Aon. “Part of your job duties,

list boxes ticked
News BrokersClaims ProfessionalsHRInsurersManagement

5 skills insurance pros need in a more virtual world

June 30, 2021 by Adam Malik

Everyone in the insurance industry today must have a minium of five skills, and companies need to hire and manage to these skills, according to an insurance executive. Digital skills, emotional intelligence, resiliency, people-centricity, and being a team player are

News AlbertaBrokersManagementMergers and AqcuisitionsNew BrunswickNewfoundland & LabradorNova ScotiaOntarioOperationsP.E.I.

BrokerLink’s take on the surging demand for brokerage M&A

June 30, 2021 by Jason Contant

EDITOR’S NOTE:  This article has been corrected to show that BrokerLink has over $2 billion of written premiums. A previous version of this article icorrectly stated the Intact subsidiary had more than $2.5 billion in premium overall, about $700 of

News BrokersCommercialLegalManagementMergers and AqcuisitionsRisk ManagersTrending

Only 3 brokers have the ‘wherewithal’ to place complex large account package: Consultant

June 30, 2021 by Greg Meckbach

Some Fortune 1,000 commercial clients really have a choice of essentially three brokers – Aon, Marsh or Willis – if they are looking for a complete insurance package, a consultant for the insurance industry suggests. In a recent court filing,