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How to support your P&C employees in transitioning to the new workplace

May 20, 2021 by Jason Contant

Employers in the Canadian P&C insurance industry must shift their role to supporting employees and their families following more than a year of working from home to prevent the spread of COVID-19, Hub International speakers said during a webinar Wednesday.

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New president for Liberty Mutual Canada

May 19, 2021 by Adam Malik

Liberty Mutual Canada veteran Rob Marsh will become the company’s new president, effective next week. Marsh will succeed Garth Pepper, who will be moving up the company’s ladder to take the role of president of global risk solutions for the

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Big Moves: The P&C industry’s recent executive shuffles

May 17, 2021 by Jason Contant

Intact Financial Corporation, Trisura Guarantee Insurance Company, and brokerages NFP and Westland Insurance Group all announced changes at the senior executive level over the past week. Patrick Barbeau, Intact Patrick Barbeau will become Intact Financial Corporation’s executive vice president and

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Industry exec reverse-engineers innovation to show the imperative of diversity

May 13, 2021 by Adam Malik

A corporate diversity, equity and inclusion (DE&I) program is essential because it’s driving business innovation, which is a competitive advantage, risk managers heard during a recent web conference. Carla Harris, vice chairman and managing director of Morgan Stanley, spoke at

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Mitchell & Whale’s bold new plan to become a Top 20 brokerage by 2030

May 12, 2021 by Greg Meckbach

By aiming for a customer experience that consumers expect and receive from non-insurance companies, Mitchell and Whale is planning to become a Top 20 national broker by 2030. “We are not targeting an experience that we know exists inside of

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Aon’s approach to post-pandemic travel and entertainment

May 11, 2021 by Greg Meckbach

As business leaders await an easing of pandemic lockdown restrictions, Aon Plc executives suggest that, going forward, they plan to apply the lessons they’ve learned during COVID-19 regarding collaboration. “We are going to be smart about how we do [travel

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Brokerages will need these new skill sets

May 10, 2021 by Greg Meckbach

To compete in a digital world, the insurance industry needs to hire data scientists and computer programmers, Virtual Symposium B.C. attendees heard last week. “Every insurance organization is going to look at new roles that they never had before,” said

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Putting the ‘casual’ into business casual: Has it gone too far?

May 6, 2021 by Adam Malik

Does your boss show up for a video conference in a hoodie? How many times during the pandemic have you seen a cat stroll across the screen during a video meeting? Or heard children fighting in the background? Most have

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‘Pandamennial’ careers take a nosedive: Why the industry should help

May 5, 2021 by Adam Malik

Global events have delayed the career development of young insurance professionals and the P&C industry needs to figure out how to help, risk manager execs said during the recent RIMS Live 2021 virtual conference. Colleen Zitt, chief risk officer at

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Former RSA exec Ince joins major Canadian P&C mutual

May 4, 2021 by Greg Meckbach

After a 25-year stint at RSA Canada, Donna Ince has joined Economical Insurance as vice president, personal insurance, regional operations. Ince joined Economical Monday, a spokesperson for Waterloo, Ont.-based Economical told Canadian Underwriter Tuesday. Ince worked at RSA Canada until

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Fairfax takes a stand against using COVID as a reason to fire staff

May 3, 2021 by Greg Meckbach

The parent company of Northbridge Insurance took a stand against cutting staff due to the pandemic. “One of the things we did last year is we said [to the president of each Fairfax-owned insurer], ‘You cannot use COVID-19 as a

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6 tips for growing your sales team

May 3, 2021 by Jason Contant

Growing your sales team involves a variety of tactics — including protecting your strengths (strong salespeople and existing customers) — and avoiding the “first-year turnover problem,” says a new blog from Harvard Business Review.  Organizations need to be purposeful about