Topic Management
Why the industry needs to stop saying they “fell” into insurance
April 20, 2023 by Alyssa DiSabatinoIf you asked a room of insurance professionals how they got into the business, they’ll probably tell you they “fell into it.” But the industry is doing itself a disservice by being so “self-deprecating,” suggested Rob Marsh, president of Liberty…
Why DEI plays into broker employee satisfaction — and turnover
April 17, 2023 by Alyssa DiSabatinoAmid a shortage of P&C industry talent, brokerages should heed the fact there may be a subtle risk to failing to address diversity — employee attrition. Brokers working in organizations without diversity in senior leadership are three times more likely to…
Meet WTW’s new North America Proposition Leader
April 17, 2023 by Jason ContantLaura Doddington has been appointed as WTW’s new North America Proposition Leader, the commercial brokerage announced Monday. Based in Toronto, Doddington will be responsible for pricing, product, claims and underwriting (PPCU) personal lines for WTW’s Insurance Consulting and Technology business.…
McDougall merges with 100-year-old brokerage
April 5, 2023 by Jason ContantMcDougall Insurance has merged with 100-year-old brokerage Rayburn Insurance Brokers Ltd., a fourth-generation family-owned business located in Tweed, Ont. Rayburn Insurance has been in business since 1922. The brokerage serves Tweed, Northbrook and surrounding areas, offering home, auto, commercial, farm,…
Which factors impact DEI programs at P&C brokerages
April 3, 2023 by Philip PoradoThe size of a Canadian P&C brokerage and the makeup of its senior leadership continues to drive whether employees have access to formal diversity, equity and inclusion (DEI) programs. A Canadian Underwriter online survey, fielded in Jan. and Feb. 2023, and…
Layoff anxiety: Strategies to ease remote workers’ concerns
March 27, 2023 by Jason ContantWith an economic downturn still a distinct possibility later this year, Canadian P&C industry professionals will likely have understandable concerns about layoffs. But those who go into the office at least some of the time are less likely to say…
What the industry says about regulator’s draft corporate culture guidance
March 7, 2023 by David GambrillCanada’s solvency regulator has refined its proposed guidance on corporate culture for P&C insurers, and it’s now consulting with the industry about its expectations. The Office of the Superintendent of Financial Institutions (OSFI) was scheduled to have a technical briefing…
How CSIO’s forging consistent data standards interpretation
March 6, 2023 by David GambrillThe Centre for Study of Insurance Operations (CSIO)’s mandate has evolved to ensure consistent interpretation of the property & casualty (P&C) insurance industry’s data standards by insurance companies and technology vendors. “In developing the multi-year strategic plan, CSIO’s board of…
How this tech is speeding up the property restoration claims process
March 2, 2023 by Alyssa DiSabatinoOne B.C-based startup is mobilizing the often tedious property restoration management process for adjusters and contractors through a smartphone app. RocketPlan founder and CEO Joe Tolzmann experienced the inefficiency of the restoration claims process first-hand during his time in the…
Easy ways to attract top talent
March 1, 2023 by Jason ContantP&C insurance industry employers should appeal more to what prospective job seekers are looking for, rather that simply listing a series of duties in a job posting, an executive at a recruitment firm suggested. “Job advertisements often can read more…
Why smaller brokerages have an edge in the talent war
February 27, 2023 by Jason ContantSmaller brokerages have a competitive advantage in some instances when it comes to retaining talent as they potentially have more flexibility than their larger counterparts, a recruitment firm executive told Canadian Underwriter. Smaller brokerages can sometimes offer employees greater access…
Swiss Re’s new Canadian president and CEO
February 21, 2023 by Alyssa DiSabatinoJolee Crosby has been appointed president and CEO of Swiss Re Canada & English Caribbean and will succeed Monica Ningen, who has been named CEO of U.S. P&C Reinsurance at Swiss Re. Both roles are effective July 1. Crosby…