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The ‘new normal’ workplace that could be coming your way

September 11, 2020 by Adam Malik

While a rating agency complimented the property and casualty insurance space for pivoting its work environment from the office to employee homes, a new workplace survey has found that Canadian employees are looking for greater flexibility in choosing where they

News BrokersMergers and AqcuisitionsOperations

How brokerage buyers are reacting to COVID market conditions

September 11, 2020 by Jason Contant

Demand for Canadian property and casualty insurance brokerages remains strong during the COVID-19 pandemic, but potential brokerage purchasers are becoming more targeted in their approach, a P&C transaction advisor observed. “For most potential transactions, the list of potential purchasers has

News BrokersCommercialInsurersOperationsTrusted Advisor

Why your clients aren’t feeling too good these days

September 9, 2020 by Adam Malik

Whether it’s your personal or commercial clients, neither are feeling too optimistic about their financial situation as the COVID-19 pandemic continues to stress them out, a pair of recent surveys have found. But the head of the national broker association

News BrokersMergers and AqcuisitionsOperations

Thinking of selling your brokerage during COVID-19? Here’s how to proceed

September 8, 2020 by Jason Contant

Canadian brokers considering an upcoming merger or acquisition may understandably be concerned given the economy during the ongoing COVID-19 pandemic, but one property and casualty brokerage M&A expert says his firm’s advice is the same as it’s always been. “That

News BrokersClaimsInsurersOperationsTechnology

National broker association appoints new broker connectivity lead 

September 4, 2020 by Jason Contant

The Insurance Brokers Association of Canada (IBAC) has announced the appointment of Tom Reid as the new broker connectivity lead for the association’s Data Exchange (DX) project.   “Broker connectivity is a key priority for IBAC, and the pandemic has intensified

News BrokersCommercialEducationEmerging RisksLegalLiabilityLoss TrendsOperationsRisk ManagersTrusted Advisor

How Gallagher prepares clients for D&O rate increases

September 4, 2020 by Greg Meckbach

If your clients are going to be hit with rate increases and major changes in terms and conditions to their directors’ and officers’ (D&O) liability policies, you might want to give them some advance warning. “We tend to prepare early

News BrokersClaims ProfessionalsHRInsurersManagementOperations

Communicating during COVID: What industry employees want to hear from their leaders

September 3, 2020 by David Gambrill

Okay, so it appears the pandemic crisis will be with us for a long time, with P&C organization employees already feeling uneasy, worn down, and uncertain about many things — their health, job security, sending kids back to school safely,

News AlbertaBrokersCommercialMergers and AqcuisitionsOperationsPersonal AutoPersonal Home

Behind the scenes of Hub’s latest Canadian acquisition

September 2, 2020 by Jason Contant

Hub announced the acquisition of Grande Prairie, Alta.-based Elevate Insurance Brokers Wednesday. Elevate is a locally-owned, independent full-service brokerage that provides home, auto, recreational vehicle and business insurance. Elevate Insurance president Pierce Krol and partner Otilja Majewski will join Hub

News AdjustersClaimsClaims TechnologyInsurersOperations

Where this industry veteran landed soon after announcing retirement

August 31, 2020 by Jason Contant

One week after retiring as president and chief operating officer of Pembridge and Pafco insurance companies, 40-year industry veteran J.R. (Bob) Tisdale has joined the board of the independent adjusting firm CRU Group. Gary Winston, founder and chair of the

News AdjustersAlbertaCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsLicensingLoss TrendsOperationsPersonal HomeProperty

Adjusting Calgary’s hailstorm: The rationale for bringing in U.S. Cat adjusters

August 28, 2020 by Greg Meckbach

During the hail storm this past June that damaged tens of thousands of Alberta homes, adjusting firm CRU Group struggled to find enough qualified independent catastrophe adjusters in Canada, and wound up resorting to bringing in people from the United

News EducationInsurersManagementOperations

How Fairfax is addressing anti-Black racism

August 28, 2020 by Greg Meckbach

The corporate parent of Northbridge Insurance has formed its own anti-racism committee and joined a new Canadian organization that aims to create opportunities for visible minorities and indigenous people in the industry. “We have formed a Black Initiatives Action Committee,”

News Claims Canada ArchiveLegalLiabilityOperationsPersonal Auto

Court rules against The Co-operators in hit-and-run scooter accident

August 27, 2020 by Greg Meckbach

An Ontario court has ruled against an insurer’s attempt to dismiss a lawsuit in which an argument was made that the woman on the receiving end of a hit-and-run could have reasonably done more to get the driver’s information. In