Canadian Underwriter

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The tough question for insurers withdrawing coverage from coal

October 14, 2020 by Greg Meckbach

The industry’s concern over carbon emissions, and their impact on climate change, raises the question of whether nuclear energy is better for the environment. “One the one hand, nuclear [energy] is a source of carbon-free power generation. On the other

News EducationManagementOperationsTrusted Advisor

The business case for diversity and inclusion at a brokerage

October 9, 2020 by Greg Meckbach

If you truly want to connect with your customers, your organization must be diverse, an industry consultant suggests. “There is room for improvement in corporate Canada, not just in property and casualty insurance, in ensuring women, visible minorities and people

News BrokersInsurersManagementOperations

Are you burned out and mentally strained? The club is growing

October 8, 2020 by Adam Malik

Employees across Canada are feeling more burned out now than they were a year ago, according to one survey, while other reports highlight mental health challenges as the COVID-19 pandemic drags on. Professionals report that they are drowning in work

News BrokersManitobaOperationsTechnology

How you can cut down time spent searching underwriting manuals

October 5, 2020 by Greg Meckbach

Some brokerage staff members could be spending hours each day just searching for information in their carriers’ underwriting manuals – time that could be put to better use, the head of a technology vendor suggests. Some of the longest underwriting

Feature BrokersManagementOperationsTrusted Advisor

We need to talk…

October 4, 2020 by David Gambrill, Editor in Chief

Based on recent consumer research and brokers surveys, Canadian Underwriter has identified three crucial topics of conversation to help brokers forge stronger bonds with their clients

Feature EducationLegalManagementOperationsTrending

‘We have a lot of work to do’

October 3, 2020 by Greg Meckbach, Associate Editor

How can the Canadian P&C industry ensure its workplaces reflect the communities they serve? We asked senior industry executives what can be done to make sure everyone feels respected and valued, regardless of demographic factors such as gender, skin colour, sexual orientation or gender identity. Here’s what they told us….

Feature ClaimsClaims Canada ArchiveClaims ProfessionalsCommercialInsurersLoss ControlLoss TrendsManagementOperationsQuebec

Doubling down on specialty

October 2, 2020 by Greg Meckbach, Associate Editor

Bernard McNulty, Allianz Global Corporate & Specialty’s new chief agent for Canada, explains the impact of the pandemic and what changes may be in store

News AlbertaB.C.BrokersManagementMergers and AqcuisitionsOperations

Brokerage M&A roundup: Westland and BrokerTeam announce deals

October 2, 2020 by Greg Meckbach

Westland Insurance Group and BrokerTeam Group have both announced separate deals this past week. Westland Insurance Group Ltd. acquired two Alberta brokerages, effective Oct. 1. Surrey, B.C.-based Westland announced Friday it closed the acquisition of Carstairs, Alta.-based Ironside Insurance Brokers

News OperationsTechnology

What the insurance industry wants from its tech vendors

September 30, 2020 by Jason Contant

The insurance industry wants technology vendor incumbents to become more innovative, but also limit the number of products to maintain and buy, according to the CEO of Applied Systems. “We did a lot of end-market survey work over the last

News InsurersLoss TrendsManagementOperations

How insurers are shifting investment strategies amid the pandemic

September 30, 2020 by Greg Meckbach

Changing the mix of real estate portfolios, selling international exposures and considering increasing insurance prices are among the measures Canadian insurers are taking to compensate for the impact of COVID-19 on investment results. Intact Financial Corp.’s investment portfolio turns over

News BrokersInsurersLoss TrendsOperations

How long will it take to get out of this hard market?

September 28, 2020 by Adam Malik

After setting aside as to whether or not we’re in a hard market, industry consultant Phil Cook said he expects the hard market to last into 2022. Cook, who is also chairman of Omega Insurance Holdings, typically gives his Industry

News InsurersManagementOperationsQuebecTechnology

The pandemic-induced change Intact says has ‘proven to work’

September 28, 2020 by Greg Meckbach

Insurers who sent most of their employees home to work have demonstrated remote access can indeed work — and even offer co-workers an opportunity to get to know each other’s families better — but it may be challenging over the