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What Intact is telling competitors who distribute through BrokerLink

August 17, 2020 by Greg Meckbach

Intact CEO Charles Brindamour is assuring his competitors that they are not at a competitive disadvantage with Intact should they distribute their insurance through Intact Financial Corp.’s BrokerLink brokerage unit. “Our strategy is not to get the brokerage business to

News LegalManagementOperations

With the pandemic abated, OSFI restarts work on IFRS 17

August 17, 2020 by David Gambrill

Three things in life are inevitable — death, taxes, and the transition to IFRS 17. With the country now over what appears to be the worst of the COVID-19 pandemic thus far, Canada’s solvency regulator, the Office of the Superintendent

News BrokersManagementOperationsTechnologyTrusted Advisor

What COVID has taught Aon about leveraging technology

August 12, 2020 by Greg Meckbach

For large commercial brokerages, video conferences can work at least as well as in-person meetings when placing business for large accounts, if Aon PLC’s recent experience is any indication. “With the investment we have been making in technology, we are

Feature EducationHRInsurersManagementOperationsTrusted Advisor

Skills to promote change

August 9, 2020 by Greg Meckbach, Associate Editor

Andy Taylor, Gore Mutual Insurance Company’s newly-minted president and CEO, reveals the soft skills required for a successful business transformation — and how to find them. – As told to Greg Meckbach   To recruit talent capable of shepherding a

Feature BrokersCommercialEducationLegalManitobaOperationsOpinionRisk ManagersTrusted Advisor

Balancing Act

August 8, 2020 by CIP Society

What happens when an agreement is breached due to COVID-19? Experts share their thoughts

News CommercialEmerging RisksInsurersOperations

Aviva Canada’s approach to navigating the economic recession

August 7, 2020 by David Gambrill

Whether or not an economic recovery in Canada is just around the corner — speculation of which is fuelled by the developments in researching a COVID-19 vaccine — Aviva Canada is committed to sticking to its three-year financial targets established

News BrokersHRManagementOperations

How job-protected leaves could affect your brokerage’s re-opening plans

August 7, 2020 by Adam Malik

Brokerage principals shouldn’t be rigid when it comes to dealing with employees who are skeptical about returning to the office and decide to extend or take a leave, an employment lawyer advised. A key observation management needs to make about

News AlbertaClaimsCommercialLoss TrendsOperations

COVID’s impact on Aviva’s first-half results

August 6, 2020 by David Gambrill

Aviva Canada overcame high claims costs related to pandemic losses and severe-weather catastrophe events in Alberta to trim its combined operating ratio (COR) down from 98.1% in the first half of 2019 to 95.5% during the first half of this

News BrokersClaimsCommercialInsurersLegalManagementOperations

Common mistakes your clients make when they re-open

August 5, 2020 by Adam Malik

A number of legal claims have been filed against employers because they’re not doing what they are supposed to be doing to keep their employees safe during re-opening, a Hub International compliance expert warned. Some of the more common issues

News BrokersOntarioOperations

IBAO updates awards program to salute community leadership during the pandemic

July 30, 2020 by David Gambrill

Shortly after the World Health Organization declared the novel coronavirus to be a global pandemic, when Canadian P&C insurance industry employees first started to work from home remotely to avoid the spread of the virus, Canadian Underwriter asked brokers in

News ManagementOperations

How much Intact could lose from customers who can’t pay their bills

July 30, 2020 by Greg Meckbach

Intact Financial Corp. took a $34-million charge in bad debt during the three months ending June 30. This does not mean the insurer will be unable to collect that entire amount. The expectation is that this is the amount it

News ClaimsCommercialEmerging RisksLoss ControlLoss TrendsManagementOperationsTrending

Canada’s arts and recreation businesses face greatest risk of closure: CFIB

July 30, 2020 by David Friend - THE CANADIAN PRESS

TORONTO – Canada’s struggling independent businesses in the arts, entertainment and recreational sectors are at the highest risk of permanently closing due to COVID-19, according to the Canadian Federation of Independent Business. A new report released by the advocacy group