Topic Operations
IBC investigative services to be transferred to Équité Association
September 28, 2021 by Greg MeckbachThe Insurance Bureau of Canada’s Investigative Services division is being transferred to a new organization, Équité Association, effective Oct. 1. That transfer has been approved by IBC’s board, IBC announced Monday. Équité Association integrates IBC’s investigative services division with the…
Where former RSA Canada president and CEO Martin Thompson is now
September 28, 2021 by Jason ContantMartin Thompson, until recently CEO of RSA Canada, will be stepping in as interim Group CEO of Brit Ltd., which is owned by Toronto-based Fairfax Financial Holdings Limited. Brit, which covers complex risks, said in a press release Tuesday that…
Are you ready for the changes in IFRS 17?
September 22, 2021 by Jason ContantLearning how to “speak IFRS 17” will be an essential skill for insurers for both ongoing effective governance and communicating business performance to stakeholders, a partner at PwC Canada said. The changes in the upcoming insurance accounting standard can significantly…
3 steps towards preventing ‘the Great Resignation’
September 21, 2021 by Jason ContantThe global COVID-19 pandemic has spurred a tidal wave of people quitting their jobs in what’s being called “the Great Resignation.” What can employers do to combat this wave of resignations? Take a three-step, more data-driven approach to retention, said…
Why the hard market could be unsustainable
September 21, 2021 by Greg MeckbachThe Canadian industry’s combined ratio, at 81% so far in 2021, is at a historic low but this is mainly due to a 23% drop in claims and adjustment expenses, from $20.26 billion in the first six months of 2020,…
How insurtech is making ‘significant inroads’
September 20, 2021 by Greg MeckbachCanada has hundreds of new insurtech startups and some of them can help you give consumers the experience they have come to expect from other industries, speakers suggested during the 2021 A.M. Best Canada Insurance Market Briefing. “I think our…
Thanks for the memory: ensure customers recall your brokerage
September 13, 2021 by Brooke SmithThere are the characters: Geico’s gecko. Progressive’s Flo. There are the jingles: Nationwide is on your side. We are Farmers… These marketing tactics immediately evoke the company — and insurance. But if you’re representing many insurance companies, how do you…
Mandatory vaccination: Is it right for your P&C workplace?
September 11, 2021 by Jason ContantAn increasing number of organizations have been mandating that their workers get vaccinated, while many others are trying to decide whether to follow suit. For those still deliberating their options, the decision could have a significant impact on short-term productivity…
New M&A deals involve Westland, Armour Group
September 9, 2021 by Jason ContantAfter a brief lull in mergers and acquisitions activity, the Canadian P&C insurance space has seen a surge in recent announcements. Large Canadian-owned brokerage Westland Insurance Group Ltd. said on Tuesday it had acquired two Alberta brokerages: Riverstone Insurance in…
Return of events pushes hosts to address vaccination, COVID tests and masks
September 9, 2021 by Tara Deschamps - THE CANADIAN PRESSTORONTO – When Sept. 11 comes, Natasha Koifman’s backyard will be awash with chatter and music as up to 100 guests gather for an elegant dinner meant to raise funds for Haitians to access education. But the public relations maven’s…
Instagram and TikTok are new tools for engagement
September 8, 2021 by Brooke SmithIn a world where many insurance brokerages offer the same products, trying to stand out can be a challenge. “One of the main things we’ve been trying to do more of — especially in the last year or so —…
The ‘Triple A’s’ to successfully navigate your company through the pandemic
September 7, 2021 by Jason ContantThe ‘Triple As’ of strategic agility — avoid, absorb and accelerate — are distinct ways that successful companies navigated the COVID-19 pandemic, according to a recent blog from Harvard Business Review. Companies such as Airbnb that not just survived by…