Topic Operations
Return of events pushes hosts to address vaccination, COVID tests and masks
September 9, 2021 by Tara Deschamps - THE CANADIAN PRESSTORONTO – When Sept. 11 comes, Natasha Koifman’s backyard will be awash with chatter and music as up to 100 guests gather for an elegant dinner meant to raise funds for Haitians to access education. But the public relations maven’s…
Instagram and TikTok are new tools for engagement
September 8, 2021 by Brooke SmithIn a world where many insurance brokerages offer the same products, trying to stand out can be a challenge. “One of the main things we’ve been trying to do more of — especially in the last year or so —…
The ‘Triple A’s’ to successfully navigate your company through the pandemic
September 7, 2021 by Jason ContantThe ‘Triple As’ of strategic agility — avoid, absorb and accelerate — are distinct ways that successful companies navigated the COVID-19 pandemic, according to a recent blog from Harvard Business Review. Companies such as Airbnb that not just survived by…
What is needed as more P&C brokerages move into employee benefits
September 3, 2021 by Jason ContantWith more and more property and casualty insurance brokerages moving into the employee benefits (EB) space, there is a need to have an integrated technology solution, tech vendor Applied Systems said recently. “We know our P&C customers are moving further…
MGA’s program gives employees money to take time off
September 1, 2021 by Brooke SmithYou’re burning out. According to a June survey from Canadian Underwriter, 54% of P&C employees reported feeling at least some stress and burnout working from home. Human resources experts often recommend that employees use their vacation entitlement to recharge, but…
Ontario court certifies class-action against insurers related to COVID-19
September 1, 2021 by The Canadian PressTORONTO – Ontario’s Superior Court of Justice has certified a class-action lawsuit against fourteen insurance companies that denied business interruption claims related to COVID-19. The class action, launched by several small businesses including a suit store, a smoothie shop and…
Would the Liberals hike the industry’s corporate income tax?
August 31, 2021 by Greg MeckbachBrokers will probably not be directly affected by a Liberal election promise to raise corporate tax rates on insurance companies making over $1 billion a year in profits, the CEO of the national brokerage association suggests. As quoted by The…
Why top performers should rotate throughout your company
August 26, 2021 by Jason ContantAllowing top performers to move around your brokerage or insurance company will be critical to retaining talent as businesses emerge from the pandemic, according to information adapted from a human resources think tank. “Of course, it’s human nature to want…
How technology is addressing ‘broken offline processes’ and broker pain points
August 25, 2021 by Jason ContantCreating a “digital round trip” for all players in the insurance ecosystem – from broker to technology vendor to consumer – has really been catalyzed by the COVID-19 pandemic and the move to remote working, the CEO of tech vendor…
How does North America’s cyber risk compare to other regions?
August 16, 2021 by Jason ContantIf your client thinks they are more at risk of a cyberattack in the future, they may not be imagining things. According to a recent survey from global cybersecurity company Trend Micro, 80% of global organizations report they are more…
How Lloyd’s insurers will react to capacity reductions in Canada
August 16, 2021 by Greg Meckbach“Constant churn” helps restore some capacity withdrawn by syndicates, though not always at the same terms and conditions, Lloyd’s Canada’s new president suggests. “When capacity is scarce in one or more syndicates, other syndicates likely view this as an opportunity,”…
The importance of employee experience in the post-pandemic world
August 13, 2021 by Jason ContantImproving employees’ experience is a top priority for almost all Canadian employers’ post-pandemic success, Willis Towers Watson (WTW) said in a study released Aug. 11. However, while employers recognize adapting to the new reality will take time and require a…