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Has the pandemic dampened brokers’ enthusiasm for referrals, new business?

April 13, 2021 by David Gambrill

Brokers don’t appear to be as enthusiastic about generating new business through referrals as they were before the pandemic, according to Canadian Underwriter’s 2021 National Broker Survey. In fact, brokers’ support for almost all traditional means to generate new business

News BrokersCommercialEducationInsurersManagementOperationsRisk ManagersTechnology

The quaint ‘killer app’ that helps brokers talk to underwriters remotely

April 13, 2021 by Greg Meckbach

Not all meetings during a pandemic need to be structured around a videoconference call, commercial insurance experts said during a recent webinar. “I think we all have to be cautious about just loading up our entire agenda with Zoom calls

News AlbertaB.C.CommercialEducationEmerging RisksHRManagementOperationsRisk Managers

Etiquette for asking if your employees are vaccinated

April 9, 2021 by Greg Meckbach

Asking your workers whether or not they got their COVID-19 vaccine shot is not necessarily a good idea. “If you are going to require employees to disclose their vaccination status, you need to consider the nature of the workplace,” said

News AlbertaBrokersCommercialMergers and AqcuisitionsNew BrunswickNewfoundland & LabradorNova ScotiaOntarioOperationsPersonal AutoPersonal Home

Three large Canadian brokerages announce separate M&A deals

April 8, 2021 by Jason Contant

Three large Canadian brokerages have announced recent acquisitions of other brokerages. On Thursday, Westland Insurance reported it closed its acquisition of MBS Insurance Brokers, effective Apr. 1. Navacord Corp. added LL Renaissance Insurance Brokerage Canada Limited to its ranks, while

News BrokersInsurersManagementOperationsTrending

Why the new hybrid office model may have less flexibility than you think

April 1, 2021 by Adam Malik

Those pining for the freedom to pick and choose when they’ll work from home and when they’ll go to the office may be in for a surprise, panellists of a recent insurance webinar warned. On one hand, it’s unlikely that

News InsurersManagementMergers and AqcuisitionsOperations

Go small? Why insurers need a new M&A approach

April 1, 2021 by Jason Contant

Large mega-mergers and acquisition deals may be enticing, but smaller deals actually create more value for insurers, according to a recent report by global management consulting firm McKinsey & Company. The primary goal of six out of 10 transactions (representing

News LegalManitobaOperationsTechnology

Explain how AI leads to underwriting decisions, report urges

March 31, 2021 by Greg Meckbach

Insurers who use big data and artificial intelligence to make underwriting decisions must be prepared to explain to clients and regulators exactly how they arrived at those decisions, an Insurance Institute of Canada researcher suggests. “A challenge in the application

News BrokersCommercialOperations

3 pieces of advice before selling your brokerage

March 29, 2021 by Jason Contant

Highlighting which areas of your brokerage can run without you is a crucial exercise for any broker principals who want the sale of their brokerage to be a happy and fulfilling event, according to information adapted from a recent Harvard

News BrokersBusiness InterruptionClaimsClaims ProfessionalsHRInsurersOperations

What would a hybrid workplace even look like?

March 26, 2021 by David Gambrill

Canadian property and casualty insurance professionals would like a more flexible, hybrid workplace, a recent survey shows, but the question for employers now is what such an arrangement might look like. About 87% of the more than 1,150 P&C insurance

News ClaimsCommercialCyberInsurersLiabilityLoss TrendsOperationsPersonal AutoPersonal HomeProperty

OSFI results: The good, the bad, and the ugly for Canada’s P&C industry

March 25, 2021 by David Gambrill

COVID-19 last year might have been the end of the world as we know it, to riff on a song by R.E.M., but Canada’s P&C insurance industry is doing fine — financially, at least. After a full year of the

News BrokersCommercialCommercial AutoInsurersManagementOperationsPersonal AutoPersonal HomeTechnology

Fewer brokers in 10 years, insurance exec predicts

March 24, 2021 by Adam Malik

Brokers may not disappear over the next 10 years but their ranks will definitely thin out, an insurance brokerage executive predicted during a recent webinar. Commoditization of the insurance industry will cut out transactional procedures that many brokers find themselves

News CommercialLiabilityOperationsPropertyTrending

Hardest-hit businesses call for extension of federal wage, rent

March 24, 2021 by Jordan Press and Joan Bryden - THE CANADIAN PRESS

OTTAWA – The federal Liberals are facing calls from some of the hardest-hit businesses in the pandemic to use the coming budget to extend emergency relief programs beyond June, saying many will still need help even as the economy picks