Canadian Underwriter

Topic Personal Auto

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In a virtual world, don’t lose your humanity: insurer exec

June 1, 2021 by Adam Malik

As the world gets more and more virtual, don’t forget how to be human, an insurer executive urged during a recent webinar. Technology should be used to enhance the industry’s relationship with clients, rather than act as a replacement, explained

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Insurers monitor battle within auto industry over car data ownership

May 30, 2021 by Adam Malik

The outcome of a current standoff between auto manufacturers and the automotive aftermarket industry over who owns the data generated by automated cars will have implications for the insurance industry, according to an insurance executive. “If the data is owned

News ClaimsClaims Canada ArchiveClaims ProfessionalsInsurersLegalOntarioPersonal Auto

Appeal court rules for insurers in handling of HST in auto AB claims

May 27, 2021 by Greg Meckbach

Ontario auto insurance claimants cannot take insurers directly to court over how carriers treat sales tax on accident benefits claims, the province’s appeal court has ruled. This is because the province’s Licence Appeal Tribunal, not the Superior Court of Justice,

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What consumers really want from their insurance providers

May 26, 2021 by Jason Contant

As insurers and brokers increase their efforts to go digital, consumers still say they want an omni-channel and personalized experience, according to Ipsos survey results of more than 13,000 Canadian adults. “The preference to buy directly from the [insurance] company

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What B.C. trial lawyers are asking of Canada’s top court in RSA dispute

May 25, 2021 by Greg Meckbach

The Trial Lawyers Association of British Columbia is asking Canada’s top court to essentially make a “new law” barring a liability insurer from taking an off-coverage position after starting to defend a tort claim if the insurer previously had “presumed

News ClaimsClaims Canada ArchiveLoss TrendsPersonal Auto

What’s driving auto claims costs during pandemic

May 21, 2021 by Greg Meckbach

The long-tail nature of auto bodily injury claims, in addition to insurers’ fixed claims adjustment costs, are among the reasons why insurers are not likely going to reduce auto premiums in proportion to the drop in driving observed during COVID-19.

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P&C industry must better engage those who are “kicking the tires” on a purchase: exec

May 18, 2021 by David Gambrill

Digital has made it easier for Canada’s property and casualty insurance industry to serve customers who wish to purchase a fairly straightforward insurance product, but more emphasis needs to be placed on converting customers who are kicking the tires on

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Why Intact didn’t have to pay $10K for a claimant’s proposed medical report

May 17, 2021 by David Gambrill

Ontario’s Licence Appeal Tribunal (LAT) has ruled that Intact Insurance is not obligated to fund a claimant’s $10,200 multidisciplinary report, the purpose of which was to dispute Intact’s decision to cease income replacement benefits after a 104-week period of entitlement.

News ClaimsClaims Canada ArchiveInsurersLiabilityLoss TrendsPersonal Auto

How Intact views auto claims severity during pandemic

May 14, 2021 by Greg Meckbach

The long-tail nature of motor vehicle liability and auto accident benefits claims means a temporary drop in total miles driven due to the pandemic does not necessarily equate to a corresponding drop in premiums for your clients, Intact executives suggest.

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A cybercriminal hijacks an autonomous vehicle. Who’s responsible for a crash?

May 12, 2021 by Adam Malik

Vehicle manufacturers are likely going to be on the hook for damages following autonomous car crashes in which no human being is controlling the vehicle, a cyber insurance specialist says. “Certainly, one of the more dramatic ways of thinking about

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Merger mania: Multiple brokerage deals announced in May

May 11, 2021 by Jason Contant

May 2021 came in with a bang for Canadian brokerages involved in mergers and acquisitions activity, particularly in western Canada and Ontario.  Over the course of a week, at least seven acquisitions were announced in the Canadian P&C brokerage space.

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Cheque is in the mail: Insurance rebates coming to Saskatchewan drivers

May 11, 2021 by The Canadian Press

REGINA – Saskatchewan’s Crown-owned insurer says it will start mailing rebates on vehicle insurance this week. Saskatchewan Government Insurance says 709,000 cheques are to be sent out. The rebates apply to all vehicles, motorcycles, trailers and snowmobiles for which insurance