Canadian Underwriter

Topic Personal Auto

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Insurers, collision repairers tout benefits of proposed mandatory certification

October 5, 2020 by Adam Malik

A push to require Ontario collision repair shops to meet minimum standards when repairing vehicles is expected to even out the playing field, make the claims process run more smoothly, help client satisfaction, make roads safer, and potentially bring down

News AlbertaInsurersLegalPersonal AutoTechnology

Why insurers incurred penalties for over-charging Alberta auto clients

October 2, 2020 by Greg Meckbach

Programming errors are cited as the culprit for why some Alberta auto clients have been charged higher rates than those approved by the Automobile Insurance Rate board. Six auto insurers (ultimately owned by Economical, TD Bank and Intact) had to

News B.C.ClaimsClaims Canada ArchiveClaims ProfessionalsLegalPersonal Auto

Mud and snow tires in winter prompts another small claim in B.C.

October 1, 2020 by Greg Meckbach

British Columbia car rental companies that provide mud and snow tires in December or January are keeping the province’s Civil Resolution Tribunal busy. In Fraser v. ICBC, released Wednesday, the CRT ruled against a claimant who sought $5,000 in damages

News BrokersClaimsClaims ProfessionalsCommercial AutoInsurersOntarioPersonal Auto

One certifiable way to improve the driver’s claims journey

October 1, 2020 by Adam Malik

Drivers in Ontario can anticipate a smoother claims journey if collision repair shops in the province are certified in the future as expected, according to a pair of experts. Currently, the national trade association that represents collision repairers is in

News B.C.BrokersPersonal Auto

Broker lands in hot water after a man receives a surprise gift from his father-in-law

September 29, 2020 by David Gambrill

A B.C. broker received a $1,000 fine and was ordered to complete a course in auto insurance for her role in trying to help a man purchase a car for his son-in-law. The provincial broker regulator found that the broker,

News B.C.ClaimsClaims Canada ArchiveCommercialLegalPersonal Auto

Mud + snow tires count as winter tires: Tribunal

September 28, 2020 by Greg Meckbach

British Columbia’s civil resolution tribunal has ruled against a motorist who claims the car he rented did not have proper winter tires because they were marked “mud + snow,” but the motorist is not liable for alleged damage to the

News AdjustersClaimsClaims Canada ArchiveClaims ProfessionalsLegalLiabilityOntarioPersonal AutoRisk Managers

Why this client wants to take insurer to Supreme Court over family protection endorsement

September 25, 2020 by Greg Meckbach

A motor vehicle personal injury lawsuit, involving Ontario’s family protection endorsement and multiple defendants when alcohol is involved, could be headed to the Supreme Court of Canada. A key question before the top court — if it decides to hear

News Loss TrendsOntarioPersonal AutoTrending

The good news and bad news about Ontario auto

September 24, 2020 by Greg Meckbach

Ontario auto insurance rates were 3.7% lower in the second quarter of 2020, than in the same period in 2019, but were still higher than in the three months ending March 30, 2020, data released Tuesday by LowestRates.ca suggests. “COVID

News Business InterruptionCatastrophesClaimsCommercialCommercial AutoCyberInsurersPersonal Auto

Winners and losers of the COVID-19 quarter

September 24, 2020 by David Gambrill

Although COVID-19 infected the underwriting results of the entire P&C insurance industry, it did not affect all insurance organizations equally, as recent data released by MSA Research shows. “The overall picture that emerges at the end of June is one

News AlbertaBrokersClaims Canada ArchiveInsurersLoss TrendsPersonal Auto

What happens in Alberta when auto insurers are not comfortable with their profitability

September 23, 2020 by Greg Meckbach

The Alberta auto insurance industry is still suffering “hangover” from a 5% cap on rate increases that was abolished more than a year ago, with many insurers not looking for new business, suggests the co-founder of LowestRates.ca. Data released Tuesday

News Claims TechnologyOntarioPersonal AutoSupply ChainTechnology

How the pandemic will change insurers’ medical assessments

September 23, 2020 by Greg Meckbach

The COVID-19 pandemic has prompted some insurers’ medical examiners to consider virtual exams instead of in-person exams when the examiner needs to speak with the claimant. “We work with a number of firms that provide independent medical assessments and evaluations

News AlbertaOntarioPersonal AutoTrusted Advisor

How vehicle depreciation can create E&O risk

September 21, 2020 by Greg Meckbach

Personal auto insurance brokers who don’t offer an endorsement that would limit an insurer’s right to restrict its coverage to actual cash value could be increasing their errors and omissions risk, a senior broker has cautioned. Alberta and Ontario have