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Topic Personal Auto

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InsurTech North speaker: What may work for desktop may not work for mobile

April 23, 2021 by Greg Meckbach

When it comes to shopping for insurance online, the consumer experience will vary across platforms, something that isn’t always discussed when the industry talks about digitizing its customer experience. The matter came up recently during ‘Key Touchpoints in the Customer

News Commercial AutoInsurersPersonal AutoTechnology

Video-based telematics? Car subscription services? The future of auto insurance is already here

April 23, 2021 by Jason Contant

Increased use of video-based telematics in the commercial fleet space, as well as the evolution of car subscription services, are just two ways in which the Canadian insurance market could change over the next few years. Panellists discussed their predictions

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Federal budget contains ‘unexpected positive development’ for brokers re: Bank Act

April 23, 2021 by Greg Meckbach

This year’s federal budget could keep the restrictions, on banks selling home and auto insurance, for at least another four years. “There was an unexpected positive development in the budget for us,” Peter Braid, CEO of the Insurance Brokers Association

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COVID’s effect on Canadian auto and property rates

April 22, 2021 by Jason Contant

Endorsements to auto policies as a result of changing driving habits from COVID-19 are resulting in average premium rate renewal decreases across most of the country, according to Applied Systems’ latest rating index report. Personal property rates, on the other

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Ontario judge urges legislature to deal with insurance fraud

April 22, 2021 by David Gambrill

An Ontario judge has taken the rare approach in a sentencing decision to urge the provincial government to take steps to prevent future instances of insurance fraud. Ontario Court Justice David S. Rose made the obitur remarks in his written

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Appeal Court adds new twist to court battle over auto reforms

April 19, 2021 by David Gambrill

B.C.’s Court of Appeal has temporarily suspended parts of a recent decision by the B.C. Supreme Court, which found that it is unconstitutional for the province’s Civil Resolution Tribunal (CRT) to determine minor injuries and decide claims of up to

News InsurersLoss TrendsPersonal AutoPersonal HomeTechnology

Can insurtechs match the financial performance of traditional carriers?

April 19, 2021 by Greg Meckbach

Lemonade, Root and Metromile have a few things in common, and it’s not just their leading-edge technology. “Their performance has been consistently worse than those of their more traditional [insurance company] peers,” writes Joel Baker, CEO of MSA Research Inc.

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What’s driving the popularity of pay-as-you-go auto insurance

April 16, 2021 by Adam Malik

Pay-as-you go insurance demonstrates that auto insurance clients can’t be grouped into a one-size-fits-all solution, says an insurance company exec. CAA president Matthew Turack believes his company’s MyPace product, in which insurance coverage is based on distance driven, shows that

News ClaimsClaims Canada ArchiveLegalLiabilityOntarioPersonal Auto

Why mom is not liable for son’s traffic collision driving mom’s car

April 12, 2021 by Greg Meckbach

When a parent says no to a child who wants to drive the car, and the parent does not leave the keys out in the open to be easily found, the child does not in fact have the parent’s consent

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Households expect return to pre pandemic spending within a year, Bank of Canada says

April 12, 2021 by Jordan Press, The Canadian Press

OTTAWA — Canadian household spending will eclipse earnings in the coming months as vaccinations increase and uncertainty from the pandemic recedes, The Bank of Canada said in a report released Monday. The central bank says the gap between spending and

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Vehicle repair mishap engages both home and auto insurance: B.C. Court

April 8, 2021 by Greg Meckbach

The Insurance Corporation of British Columbia is partly responsible for paying legal defence costs of a homeowner being sued by a guest who was injured when the homeowner was repairing his classic car. On Aug. 9, 2015, Gary Upton was

News AlbertaClaimsCommercial AutoInsurersOntarioPersonal Auto

Repair cycle times in Canada: Where it takes the longest to get a car fixed

April 8, 2021 by Adam Malik

Alberta is the only Canadian province where the average days billed for rental vehicles increased in 2020 Q4, according to a recent report. And it appears to be thanks to the almost $2 billion in insured damages the province suffered