Canadian Underwriter

Topic Personal Auto

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WTW names head of personal lines for Canada, U.S.

January 10, 2024 by Jason Contant

Large brokerage WTW has appointed Despina Buganski as head of personal lines for its Corporate Risk & Broking division for North America (CRB NA). Effective immediately, both WTW’s Canadian and U.S. personal lines teams will report directly to Buganski, the

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News BrokersClaimsInsurersLegalOntarioPersonal Auto

How a client’s address change came back to bite his auto insurer

January 9, 2024 by David Gambrill

If an auto insurer wants to prove an insured “intentionally” failed to inform it of a move, the insurer should be prepared to provide detailed logs, transcripts or recordings of the conversations the claimant had with the broker, Ontario’s Licence

Red car with a damaged headlight after an accident
News ClaimsInsurersLegalPersonal Auto

Notifying insurer of accident is not the same as making an AB claim: court

January 4, 2024 by Alyssa DiSabatino

Intact Insurance Company won a decision against an insured who notified the insurer of an accident within seven days of his accident, but didn’t apply for accident benefits until almost two years later. In Jakupovic v Intact Insurance Company, an Ontario

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News AlbertaB.C.BrokersCatastrophesClaims ProfessionalsCommercialCommercial AutoConstructionEmerging RisksEnvironmentalInsurersLoss ControlLoss TrendsNew BrunswickNewfoundland & LabradorNova ScotiaOntarioP.E.I.Personal AutoPersonal HomePropertyQuebec

Should insurers help customers build back better…or not at all?

January 4, 2024 by Philip Porado

Increased severity and frequency of NatCats has Canada’s P&C insurance ecosystem seeking ways to add resilience to the claims process. This includes build back better initiatives to encourage adding things like hurricane straps or hail-resistant shingling to roof rebuilds to

Row of cars at a dealership
News Personal AutoSupply Chain

Vehicle sales posted biggest annual jump last year since 1997: DesRosiers

January 4, 2024 by The Canadian Press

TORONTO – Auto sales jumped 11.8 per cent in 2023 compared with the year before as vehicle supply continued to improve, according to DesRosiers Automotive Consultants. The report says it was the biggest year-over-year increase in sales since 1997. DesRosiers

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News AlbertaBrokersCommercialCommercial AutoMergers and AqcuisitionsPersonal AutoPersonal HomeProperty

McDougall’s Drayden Insurance acquires Alberta brokerage

January 3, 2024 by Jason Contant

Alberta brokerage Drayden Insurance has announced the acquisition of Darson Insurance Services in Stony Plain, Alta. Drayden Insurance is a division of Ontario brokerage McDougall Insurance, which itself is a subsidiary of Definity Financial Corporation. In October 2022, Definity increased

Signing a new contract
News BrokersInsurersOperationsPersonal AutoPersonal Home

Why broker commissions are going down

January 3, 2024 by David Gambrill

Broker commissions in Canada’s property and casualty insurance industry were down by about 5% to 7% in personal lines last year, as noted in the Canadian Council of Insurance Regulators’ 2022 Annual Statement on Market Conduct Public Report. In personal

The road as seen through the eyes of a drunk driver
News ClaimsClaims Canada ArchiveInsurersLoss ControlManitobaPersonal Auto

MPI’s Top 5 auto fraud claims of 2023

January 2, 2024 by Jason Contant

A customer who claimed amnesia following an auto collision and another who said their symptoms were so severe they were unable to work were among Manitoba Public Insurance’s (MPI) Top 5 fraud claims of 2023. Every year, it’s estimated auto

Couple handshaking with a car salesperson after buying a car
News AlbertaBrokersInsurersLegalLicensingPersonal Auto

Car dealership fined for not sending premiums for warranties to insurer

January 2, 2024 by David Gambrill

An Alberta car dealership selling equipment warranties but not submitting the premiums to the insurer has been fined $85,000 by the province’s insurance regulator. Alberta Insurance Council [AIC] noted in its November 2023 decision that Penhold Car Farmers sold 17

Matthew Turack
News InsurersPersonal AutoPersonal HomeTrusted Advisor

2024 Executive Outlook |Matthew Turack, CAA Insurance, Echelon Insurance, Orion Travel Insurance

December 28, 2023 by Canadian Underwriter Staff

Matthew Turack, Group President, CAA Insurance, Echelon Insurance, Orion Travel Insurance Collaboration will be key for the insurance industry in 2024. We are seeing complex issues take hold that cannot be solved by one organization, industry or sector. The rising rate

Anna McCrindell, Wawanesa Mutual Insurance
News AdjustersCommercial AutoInsurersLoss TrendsPersonal AutoPersonal HomeProperty

2024 Executive Outlook |Anna McCrindell, Wawanesa Insurance

December 22, 2023 by Canadian Underwriter Staff

Anna McCrindell, senior vice president, COO – East, Wawanesa Insurance This year challenged insurers and our broker partners. Inflation and macroeconomic pressures drove up costs, auto thefts reached new and troublesome levels, and climate change resulted in a devastating wildfire season

Ben Isota Riches
News BrokersCommercial AutoHRInsurersPersonal AutoPersonal Home

2024 Executive Outlook | Ben Isotta-Riches, Aviva Canada

December 21, 2023 by Canadian Underwriter Staff

Ben Isotta-Riches, chief distribution officer, Aviva Canada I am cautiously optimistic about 2024. Across the country, the cost-of-living crisis, inflation and climate change continue to affect Canadians and businesses. In Ontario and Quebec, vehicle theft is adding to loss ratios in personal