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Opinion: This is where insurance companies need to look to be ready for tomorrow’s customers 

March 18, 2021 by Anthony Grosso, EIS

The acceleration of digital transformation in the pandemic era means insurance companies need to evolve, and that starts with reimagining your core technology systems. Over the insurance industry’s long history, a key hallmark has been its promise of peace-of-mind, trust

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What to tell clients when home insurer asks if property was previously a grow-op

March 18, 2021 by Greg Meckbach

Home insurance clients who move to a new property should have the premises inspected and let the insurer know if there are signs it has been used to grow cannabis. “If a home was a former cannabis grow-op, likely pipes

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Why these B.C. strata owners didn’t have to pay the corporation’s $5,000 deductible

March 12, 2021 by Greg Meckbach

A British Columbia strata unit owner is not liable for their strata corporation’s $5,000 deductible on a property claim arising from a fire, the province’s civil resolution tribunal has ruled. Mei Sum Leung and David Leung own a strata unit

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No working smoke alarms at fatal Toronto house fire, investigators say

March 12, 2021 by Liam Casey - THE CANADIAN PRESS

TORONTO – There were no working smoke alarms inside a Toronto house where a fire killed four people, investigators said Friday. The Office of the Fire Marshal said an electrical failure in the ceiling of the dining room in the

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Why home insurance was so profitable for Intact in 2020

March 11, 2021 by Greg Meckbach

The hard market in home insurance is helping Canada’s largest P&C insurer make a healthy profit. But insurers need to maintain pricing discipline in personal property because weather catastrophe costs are increasing over time, suggests the chief financial officer at

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Home insurer goes after ventilation unit manufacturers in subrogated fire claim

March 10, 2021 by Greg Meckbach

A subrogated claim arising from a Hamilton area home fire is raising the question of which equipment manufacturer, if any, is liable. In 2013, a fire caused extensive damage to the Ancaster, Ont., home of Mary Arlene and Rudolf Dosen.

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What insurers aren’t passing on to their clients

March 9, 2021 by Adam Malik

Canadian consumers are still foggy about the purpose and content of their home, auto and business insurance, and the onus is on the industry to help them understand, a pair of industry executives said during a recent webinar. Discussions with

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Advice from the U.S.: Canada needs exit strategy from national flood

March 4, 2021 by Greg Meckbach

Canada needs to proceed with caution if it wants to establish a taxpayer-supported program to write flood insurance for high-risk homes, an American speaker warned the Canadian P&C industry during CatIQ Connect. “Be very careful with a federal flood insurance

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Lessons learned from ‘the toughest Cat season’

March 2, 2021 by Adam Malik

The COVID-19 pandemic made it difficult at times for insurers to work through natural catastrophes, said a Wawanesa executive during a recent web conference. But they’ve learned a few lessons because of it. As Cats stormed through Alberta to the

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Condo corporation insurance? Unit insurance? Too many condo owners don’t know the difference

February 24, 2021 by David Gambrill

Brokers in Quebec have ample opportunity to educate their clients about how condo insurance works, according to the results of a recent survey commissioned by Insurance Bureau of Canada. One key source of confusion may sound familiar to brokers elsewhere

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Probe points to discarded smoking materials as likely cause of B.C. apartment building fire

February 24, 2021 by The Canadian Press

ABBOTSFORD, B.C. – Improperly discarded smoking materials likely played a part in a recent fire in an Abbotsford, B.C., apartment building that left more than 100 people homeless. Assistant chief Ron Hull, with Abbotsford Fire Rescue Services, says the extent

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3 Canadian cities more prepared for flood now than they were five years ago

February 19, 2021 by Jason Contant

There’s good and bad news when it comes to the flood preparedness of 16 major Canadian cities. The bad news is that the average level of flood preparedness has remained stagnant from 2015 to 2019-20, showing a considerable margin for